WorksheetsFCU FTR ( May )
Total questions: 20
Worksheet time: 15mins
Name
Class
Date
1.
FTR Stand for ?
a)
First Time Resolution
b)
First Time Right
c)
First To respond
d)
None of the above
2.
While entering the loan application on SIMPLER, Customer's name & DOB has to be entered from ____
a)
PAN card
b)
Aadhar Card
c)
Voter ID card
d)
All of the above
3.
Atul is applying for a loan on 10 November. He is giving a landline bill dated 4th September. Can we accept the bill?
a)
Yes
b)
No
4.
Customer has given the OHP document in the name of the mother. Which document can be taken as a relationship proof?
a)
PAN card
b)
Aadhar Card
c)
Passport
d)
Mother's Voter ID
5.
Which of the following things need to be checked while collecting rent agreement?
a)
Stamp paper value
b)
Customer & landlord signature
c)
Witness signature & Notary stamp
d)
All of the above
6.
Permanent address of the customer should be captured from _____________
a)
Voter ID card
b)
Aadhar Card
c)
Driver's license
d)
None of the above
7.
What things should be checked while collecting the salary slips from the customer?
a)
Min. 3 salary slips are required
b)
Customer & company name
c)
net income of the customer
d)
All of the above
8.
How can we check if the salary declared by the customer is correct or not?
a)
Checking the salary slip
b)
Confirm with the company HR
c)
Match net income on salary slip with bank statement salary credit amount
d)
None of the above
9.
Applicant is providing electricity bill which is 62 days old. Can we accept the same as address proof?
a)
True
b)
False
10.
Which of the following documents cannot be taken as a relationship proof if the address proof is on mother's name?
a)
Passport
b)
Birth certificate
c)
Voter ID card
d)
None of the above
11.
Landlord's & tenant's signatures are required on ____________pages in rent agreement
a)
All pages
b)
First & last page
c)
Last page only
d)
None of the above
12.
Customer's signatures are required on ____________pages in bank statement
a)
All pages
b)
First & last page
c)
Last page only
d)
None of the above
13.
Do we require computation of income mandatorily while collecting ITR?
a)
Yes
b)
No
14.
How many witness signature are require on rent agreement ?
a)
1.0
b)
2.0
c)
3.0
d)
4.0
15.
Can we accpet land line bill as current address proof
a)
Yes
b)
No
16.
Can we accept the bank statement of an OD limit account for processing loan application?
a)
Yes
b)
No
17.
In which format can we accept the bank statement of the customer?
a)
Word
b)
Excel
c)
PDF
d)
All of the above
18.
Which income do we consider while processing loan application of a businessman?
a)
Gross total income
b)
Net income before taxes
c)
Net income after taxes
d)
None of the above
19.
Which of the following PAN card number can we accept for processing a loan application if the customer's name is Vishal Sharma?
a)
AZXPS3324L
b)
AZXS34344K
c)
AZXCS3434K
d)
None of the above
20.
Can we accept mobile bill as a permanent address proof?
a)
Yes
b)
No
100 %
