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FRONT OFFICE -MIX

Total questions: 14

Worksheet time: 9mins

Name
Class
Date
1.

All transit hotel can be airport hotel but all the airport hotel cannot be transit hotel.

a)

TRUE

b)

FALSE

2.

B&B hotel only offer room with breakfast

a)

TRUE

b)

FALSE

3.

Receptionist makes the forecast for future arrivals.

a)

TRUE

b)

FALSE

4.

Orphanage can be categorized as clientele based hotel.

a)

TRUE

b)

FALSE

5.

One of the errands done by bell boy is paging the guest.

a)

TRUE

b)

FALSE

6.

Concierge is a part of uniformed service

a)

TRUE

b)

FALSE

7.

Front Office is a part of Rooms Division.

a)

TRUE

b)

FALSE

8.

Dharamshalas are example of supplementary accommodation.

a)

TRUE

b)

FALSE

9.

Guest who comes in hotel without reservation is (a)   guest

10.

Guest who checks out before his or her stated departure date is referred as (a)  

11.

The process of guest settling the bill, returning room keys and leaving the hotel is (a)  

12.

The guest who has left the hotel without settling the account is (a)   guest

13.

Twin room contains a queen size bed

a)

TRUE

b)

FALSE

14.

................... gives star ratings

a)

DNCO

b)

Skipper

c)

HRACC

d)

Chalet