A team member asks to tell you something in confidence. He advises you that he has been performing illegal activities within the company for the last year. He is feeling guilty about it and is telling you in order to receive advice as to what he should do. What should you do?

Which of the following best describes a control chart?

Which part of the risk management process receives input from risk owners?

The project manager has discovered a team member has gold plated the work done in an activity. In order to discover this, the project manager must have been performing:

Which motivational theory defines the hierarchy of needs?

The team is in the midst of planning efforts for a software modification project that will impact several departments of the organization. It is anticipated that the resulting software will be rolled out to all of the departments simultaneously, so the team wants to be sure to catch any issues as early in the development process as possible. The project manager has encouraged them to pay special attention to managing quality on the project. All of the following are tools of Plan Quality Management except:

The product is being built iteratively on a new technology platform. When the project manager asks the team members about the quality of the early product increments, they say "They're fine." How can the project manager verify that the new technology is supporting the quality objectives of the project?

A project has a team member assigned to the project full time. What is the most likely effect on the project if that resource completes her activity sooner than planned?

A project manager is working with a seller on a project that is time-sensitive due to government regulations requiring the project to be completed by a certain date. She learns one of the sellers has bribed a subcontractor to work on this project instead of fulfilling previous commitments to other projects. What should she do?

As the project manager, you are preparing your quality management plan. You are looking for a tool that can demonstrate the relationship between events and their resulting effects. You want to use this tool to depict the events that cause a negative effect on quality. Which of the following is the best choice for accomplishing your objective?

Payment for any decision made or encouraged by a foreign official with respect to whether a company will be awarded a project is best described as:

You are working on all of the elements of the resource management plan. The project requires a large number of people to complete the work and you have learned from past projects the importance of having clarity on who project team members report to within the project. The balance of work and available time are considerations. You need to make certain the right resources are available when needed and can complete the work. It is also important that each team member is clear on their responsibilities and roles on the project. A resource histogram helps by documenting which two data points?

The project manager leads many efforts on a project, including managing risk, quality, stakeholders, scope and cost, etc. There can be disagreement about which of these efforts requires the most focus to ensure project success. Among all of these competing efforts, what should the project manager focus on most?

Your project schedule is tight and in danger of falling behind when two team members start disrupting status meetings by arguing with each other. As project manager, what is the best thing you can do?

The project manager has noticed there have been a lot of changes on the project. This was not considered to be a problem until one day he discovers he cannot determine how many scope changes are currently being reviewed. This problem indicates an error in which of the following?

All of the following are forms of power derived from the project manager's position except:

Which motivational theorist says that what motivates people is the work itself, including such things as responsibility, self-actualization, and professional growth?

Two people on the project team have come to you with the discovery that they have been independently working on the same effort. You investigate further to find that they are right; they have been duplicating work. This situation can be best characterized as a lack of:

As a project manager, you are unable to allocate as much time to interact with your stakeholders as you would like. Which of the following stakeholders will you make it a priority to get to know?

Project A has a net present value (NPV) of US $30,000 and project B has an NPV of US $50,000, what is the opportunity cost to the organization if project B is selected?

You are taking over a project and determine the following: Activity B has an early finish (EF) of day 3, a late finish (LF) of day 6, and an early start (ES) of day 2. Activity L is being done by a hard-to-get resource. The cost performance index (CPI) is 1.1 and the schedule performance index (SPI) is 0.8. Based on this information what would you be more concerned about?

The project has just entered a key phase of development process when the lead developer walks into the project manager’s office. He regretfully tells the project manager that he is leaving the company, effective today, due to a family emergency. The project manager takes time to express his concern for the team member’s family. After the team member leaves, the project manager makes a short phone call, and arranges for a replacement developer to start work on the project the following week. This is an example of:

You have just been assigned as project manager for a large telecommunications project. This one-year project is about halfway done. The project team consists of 5 sellers and 20 of your company's employees. You want to understand who is responsible for doing what on the project. Where would you find this information?

It is time to start planning the next phase of the research and development project that you are managing. The risks are high because the results of testing will be critical to the upcoming go/no-go decision. Communication between the departments doing the work will be more difficult as there will be several contracts to be planned and negotiated. Your planning efforts will be documented in a series of management plans. Which of the following does a resource management plan include?

All of the following statements about workarounds are correct except:

Four stakeholders have noted that major change is required on the contract. A project manager is documenting the change request when he receives a call from the seller informing him the seller's supplier has notified them of a price increase effective the next day. The seller is therefore asking for the change to become official right away. Generally, the project manager should:

The project manager on a multinational website implementation project is at a party and talks to friends who will be heavy users of this new website when the project is complete and the site is rolled out. They describe some annoying aspects of the current website. The project manager takes this feedback to the sponsor, and encourages design and scope changes. Which of the following best describes what the project manager has done?

The buyer has received the final deliverables and has formally accepted them. The procurement closure activities have been completed when a procurement audit identifies a failure. The project is considered to be:

After the contract has been signed for the upgrade of 8,000 workstations, a project manager is assigned. The procurement manager is relatively new and has less project-related knowledge than the project manager. The cost analyst works from home, and his price estimates are based on the details outlined in the contract. The project manager thinks there was a flaw in the logic determining the number of workstations that can be upgraded via remote electronic software distribution. Which of the following is the best thing for the project manager to do?

Your project is the first one in your organization to try an agile approach, and it has been a struggle to get agile methods to work. The team members aren't attending the daily standups and the backlog always seems to be out of date. At a retrospective, a team member suggests that process tailoring would help. Should you encourage the team to do that?

At the end of each sprint, the project manager reviews the latest update of the team's risk burndown chart. What should the project manager be looking for or monitoring?

The project has had some problems, but now seems under control. In the last few months almost all the reserve has been used and most of the negative impacts of events that had been predicted have occurred. There are only four activities left, and two of them are on the critical path. Management now informs the project manager that it would be in the performing organization's best interest to finish the project two weeks earlier than scheduled in order to receive an additional profit. In response, the project manager sends out a request for a proposal for some work that the team was going to do, hoping to find another company that might be able to do the work faster. The project manager can best be said to be attempting to work with:

Which of the following statements about a RACI matrix is true?

To help the project team function more efficiently on complex and interrelated activities, the project manager decides to use a war room. What does this mean?

The project manager is planning their first agile project. The team members have been assigned, but most of them aren't familiar with agile practices or the agile mindset. How should the project manager help the team transition to agile?

The Validate Scope process is different than the Control Quality process in that:

Your organization is approached by company A to produce certain software. In the middle of the project, a competitor of company A asks your organization to produce similar software for them. What should you do?

Your company uses both predictive and adaptive approaches depending on the needs of each project. Your next project involves updating the company's website to conform to new federal regulations. Which option should you choose, and why?

The project manager is trying to settle a dispute between two team members. One says the systems should be integrated before testing, and the other maintains each system should be tested before integration. The project involves over 30 people, and 12 systems need to be integrateThe sponsor is demanding that integration happens on time. What is the best statement the project manager can make to resolve the conflict?

You have developed a schedule model and a schedule change control system. You are almost prepared to seek approval for the schedule baseline. You need to complete the final schedule planning activities and review the schedule change control system one additional time before seeking approval. Which of the following would you not include in the schedule change control system?

Company management is presented with the following information on the payback period for several possible projects. Which project is the best choice?

The project sponsor, Derick, asks you to drop by and give him an update on the agile project you are managing. He wants to know how much work is left to do and when the solution will be ready for release. You are busy working on a deadline and need to get the information quickly. What's the best way to do this?

The human resources department wants to hire a new project manager from within the company. They can choose from the following candidates: Candidate A has good management knowledge, has always been recognized for her leadership and organization skills, and wants challenges and advancement. Candidate B has good project management knowledge, and the organization has invested in his training and does not want to lose that investment. Candidate C has solid technical knowledge, has been with the organization for seven years, and always exceeds expectations on her evaluations; in addition, there are no more promotion levels within her job areCandidate D has general management, project management, and technical skills. Who is the best candidate?

A new mobile app will be developed and delivered incrementally. There is significant uncertainty about the requirements and the project manager wants to make sure all key stakeholders are engaged in product visioning and scoping. What is the first thing the project manager should do?

Information including desired levels of engagement for stakeholders, and how particular stakeholders will be involved in the project, is included in the:

The project manager receives a frantic call from a team lead on the project. The team is assembling the final deliverable, and they are missing an essential component. The project manager remembers placing the order from an international company, and had confirmed it was included in a shipment with other materials from that supplier. What he was not aware of is that this deliverable had to be reworked due to an excessive variance discovered in the Control Quality process, and all of that component was used in the first production of the deliverable. Which of the following processes could have prevented this problem from occurring?

During every project team meeting, the project manager asks each team member to describe the work they are doing, and the project manager assigns new activities to team members. The length of these meetings has increased because there are many different activities to assign. This could be happening for all the following reasons except:

Your next project will have many stakeholders scattered throughout the headquarters office. You are considering adding some agile practices to improve their engagement by making the project information more visible. What would be the best option?

You've been assigned to take over managing a project that should be half complete according to the schedule. After an extensive evaluation, you discover the project is running far behind schedule, and the project will probably take twice the time originally estimated by the previous project manager. However, the sponsor has been told the project is on schedule. What is the best course of action?

During the implementation of a contingency plan, a team member notices the plan worked only marginally. There are three similar contingency plans developed for other risks that have not yet happened. He should recommend which of the following?

Your project no longer ties into the company's objectives. What is the best thing to do?

The obstacle to team building in a matrix organization is that the:

You are asked to prepare a budget for completing a project that was started last year and then shelved for six months. All the following would be included in the project budget except:

The organization is transitioning to agile development practices. In the past, project managers reported earned value measures to show project progress. Why might a project manager decide not to report earned value for her agile project?

The project manager has many roles and responsibilities in leading and directing throughout the change-driven project life cycle. How can your role as the project manager best be described during the executing process of the project?

The seller on your retooling project has not performed. Although you have provided detailed requirements and a clear statement of work, too many of the delivered components have been defective and it has become clear that the seller will not be able to improve their performance. You are terminating the contract. Which of the following is the best thing to do?

The project manager has just been assigned to a new project and has been given the approved project charter. The first thing the project manager must do is:

The project is facing the following risks: 20 percent chance a part is not available, creating an additional fee of US $30,000; 10 percent chance the team requires additional training for a cost of US $12,000; 25 percent chance the second planned quality test costing the US $8,000 is unnecessary. What is the expected monetary value of these risks?

The organization is experiencing extreme financial pressure because of international market fluctuation. The distribution system project that you are managing has been placed on high-priority status, as it is expected to help the organization better manage the cost of business in these uncertain times. The current SPI is 0.98. The sponsor's annual goals are tied to the completion of the project. Each phase of the project must be closed and the deliverables accepted before the next phase can be started. As you start working on the next phase, what are you expected to produce regarding resource management?

The project manager you are mentoring comes to you for help because he is about to face his first procurement audit. You might explain that he should not worry about such an audit because it:

You are a project manager on a US $5,000,000 software development project. While working with your project team to develop a network diagram, you notice a series of activities that can be worked in parallel but must finish in a specific sequence. What type of activity sequencing method is required for these activities?

During completion of the project, you notice a deliverable, integral to the project, has not been received. The seller says the work is not part of the contract. You remember discussing it during negotiations and even coming to an agreement, but you cannot find it in the contract. Which of the following best describes this situation?

The product owner asks for your help with one of the developers on the team. This developer's code regularly includes extra components beyond what was agreed upon in the iteration planning sessions. The product owner says that when she asked for rework to remove the extra components in the demo meetings, he argued that they are important and need to stay. The other team members haven't said anything. So far the product owner has let this slide since sometimes the developer's ideas do add value. But she is hoping you can influence him to be more flexible. What should you do?

The security design for a hybrid software project was assigned to the architecture team rather than the development team that is actually building the software. Now the architecture team has missed several target completion dates. The development team can't finalize the product features without the security component. A new project manager has now been assigned. What should the new project manager do?

The agile product development team is building a new customer facing mobile feature: in store checkout. While reading the monthly corporate newsletter, the project manager learns that stores in one geographic region have temporarily closed. How should the project manager respond?

Resource assigned to your project contacts you, trying to get off the team. He knows an important project in his department is going to be approved and will take place at the same time as yours. He wants to work on the other project. Under the circumstances, what is the best thing to do?

The project team is working on an important and complex project that requires a lot of coordination. The organizational benefits must be tracked and measured during the project, and the business value delivered must be quantified at the end of each iteration. The risk reassessments have generated some change requests that have been approved. The quality control department has announced that all project teams that deliver product increments under the defect tolerance rates will be rewarded. There are also incentives for risk management on the project. Under these circumstances, the best strategy is to:

Which of the following would be the most appropriate thing to do in the executing process group?

The manager of an agile project, what can you do to help the team be more productive?

What does a resource histogram show that a responsibility assignment matrix does not?

Conflict on projects is usually caused by:

You are assigned to manage a new project and realize that the stakeholders don't have a shared understanding of the solution requirements. How can you create this?

During a team meeting, a team member asks about the measurements that will be used on the project to assess performance. The team member feels that some of the measures related to activities assigned to him are not valid measurements. The project is most likely to be in what part of the project management process?

You and your team are working on developing an orientation program for new hires at a financial management company. The program is made up of modules covering topics ranging from company history and mission to specific company policies regarding attendance and employee evaluation. Midway through your project, you are informed that the human resources department wants to add a module addressing working virtually. The organization has recently begun offering this option to a small group of employees and expects to extend the opportunity to more departments in the near future. You realize that this change in the project introduces a number of new stakeholders whose needs must be incorporated into the product of the project. As soon as you are made aware of their interest and potential impact on the project, you and the team perform stakeholder analysis activities to ensure that these stakeholders are incorporated into the project plans. When new stakeholders are identified after project planning is completed, which components of the project management plan are most likely to be changed?

The approximate resource costs necessary for completing project activities are compiled during which project management process?

The development team on your project tells you that they can't make any further progress since they aren't sure what to work on next. What should you tell them to do?

The project contracts include purchase orders, fixed price incentive fee contracts, and time and material contracts, based on the need and length of the work. Several sellers have completed their statements of work, and you are working on calculating their incentives. Three items from the issue log have been assigned to a team member. However, no action has been taken by the agreed-upon due date. After three calls to the team member, the work is finally completeYou need to analyze some of the work performance data for the project. The customer has been very impressed with the quality of work performed by a couple of the sellers and thinks that they should be recommended to the organization's preferred list. Which of the following is the best preventive action to take now?

On the agile project you are managing, you are also serving as the development team's coach. When the team created their team norms, they agreed to keep their working room quiet from 1:00 pm to 3:00 pm each day. There are two small conference rooms nearby for meetings or conversations during this time. At first, the quiet period was respected, but over time the team stopped observing it. Lately, you notice that some of the team members have been complaining to each other that they can't concentrate on their work, and this seems to be affecting their morale. What should you do?

The two-year project involved several procurements. Many departments within the organization were stakeholders and therefore the project manager spent a long time dealing with conflicting requirements before a final scope statement was created. As interim deliverables were produced, there was often controversy as to whether the deliverables fulfilled the requirements. Several change orders were approved through integrated change control and implemented by the team. Eventually, the product was accepted by all stakeholder groups, and the project moved into closing. It is important to collect project records at the end of the project to:

The degree to which a particular stakeholder may be able to positively or negatively affect a project is their:

All technical work is completed on the project. Which of the following remains to be done?

Your agile team is struggling to build an application on a new technology platform, and they have decided to dedicate an upcoming one-week sprint to a technical spike. However, while observing their daily standup you hear a team member point out that the spike might not work since they can't control the settings of the test environment. The problem is that they are sharing it with two other teams. What should you do?

All of the following are true except:

The team members assigned to your new agile project are working from two locations. One group consists of corporate employees in the headquarters office; the other group is offshore and has been contracted for six months. On this team, there is a 10-hour time zone difference and different native languages (although the team members are expected to communicate with each other in English). How can you best coordinate the work?

You will be managing a small project to add a few features to an existing software package that is connected to your online ordering system. The project has a budget and timeline that are more than ample to complete the features within the given constraints, but the change control board members are known to be conservative. Which of the following is the best method to control changes on this project?

While performing quality planning for the design and manufacture of a new medical device, the team has identified the need to keep variances to a minimum because the end product must be of the highest quality possible. They are researching the practices of comparable projects for ideas on how to achieve this requirement. The team is using which of the following techniques?

project manager is in a meeting with the customer when the customer starts to yell about the fact that a change she requested will result in a delay to the project schedule. Interestingly, yelling is not a common practice in the client's culture. The project manager starts to explain why the change affected the schedule when the project manager's supervisor stops the meeting and asks the project manager to step outside the room with him. Which of the following would best describe what is going on?

When is the earliest time administrative closure should be completed?

The project manager must publish a project schedule. Activities, start/end times, and resources are identified. What should the project manager do next?

A retail chain has a long history of hiring contractors to design and build new stores for them as they expand around the world. An engineer within that organization has just been promoted to project manager. He is studying the science of project management and is getting confused with terms. You are asked to mentor him. He asks you, "Which should I expect to occur more frequently on a typical project, project closure or procurement closure?" Which of the following is the best answer?

The project manager has been working on a project for six months with the same team, yet the team still shows a lack of support for the project. The best thing the project manager can do to obtain the team's support for the project is to:

You are the project manager at a software development company, leading a project to develop an innovative application for a client. The project has followed a strict software engineering process. The requirements have been specified in detail, resulting in extensive functional and technical specification documents. Your project team member delivers an interim project deliverable to the buyer. However, the buyer refuses the deliverable, stating it does not meet the requirement on page 300 of the technical specifications. You review the document and find that you agree. What is the best thing to do?

You are working on an 18-month project with a small, colocated team. The project sponsor and senior management are in another city and have requested weekly updates. The customer requires monthly meetings. Because the team members are busy with the project executing work, they would like to reduce the frequency of meetings. Which of the following best describes how status meetings should be managed on this project?

You know that some groups within your organization are going to provide input to requirements that may impact your ability to develop a realistic schedule. Managing stakeholder expectations is always important, but achieving stakeholder satisfaction will be more critical with some groups than with others. All the following are parts of the team's stakeholder management effort except:

While visiting the country where a new branch office is being built, you are told you must pay a US $5,000 fee to the government permit officer to obtain the facility permit required by law to start construction. The construction company tells you this is standard practice and is required by law. If you don't pay the fee, the project could be delayed, which would cost your company money. You have not worked in the country before. You do not speak the official language of the country and are communicating in a shared third language. What should you do?

You estimate there is a 30% chance that your Scrum project will end up needing to create a more advanced filtration unit than originally anticipateThe new unit will require a $210,000 investment and will also delay the delivery of the solution by 4 to 6 weeks. The team members tell you they can't think of any way to completely eliminate this risk. What should you do?

The manager of an agile project is explaining to the team how much work has been planned for the next iteration so they can schedule the tasks required to complete it. How would you describe this scenario?

Senior management has been extremely impressed by a new team member on the software development project. The team member has enthusiastically and efficiently completed his assigned activities. He has also demonstrated courtesy, respect, and consideration to everyone around him. For these reasons, management is planning to promote the team member to a business analyst position that is currently open on the project. The halo effect refers to the tendency to:

You have just been assigned as project manager for a large manufacturing project. This one-year project is about halfway done. It involves five different sellers and 20 members of your company on the project team. You want to quickly review where the project now stands. Which of the following reports would be the most helpful in finding such information?

The first phase of your project has come to an enWhat is the most important thing to ensure is done before beginning the next phase?

Many employees within your organization are working on a long-term project to build a major bridge in the city. This project is scheduled for completion in nine months. In the meantime, the organization accepts another contract to improve a stretch of road in the commercial district of an outlying suburb which must be completed within the next six months. You are assigned to manage this new project, and find that most of the human resources preassigned to your team have little experience. Which of the following will be most critical to ensure the success of your new project?

The project manager works with the appropriate team members to estimate the time needed to complete each of the activities on the project. The project manager will eventually create the final schedule as part of establishing project baselines. Which of the following best explains why the project manager needs the team's agreement on the schedule?

During the Conduct Procurements process, your objective is to obtain the best price possible. You have a variety of tools at your disposal and you have already decided which tools you will use in the seller selection process. You are working with an experienced team, and someone on the team has worked before with at least one of the potential sellers. Moreover, the potential sellers have varying reputations in the industry. The tool that you will most heavily rely upon will be aNo:

The project manager, you have had to develop skills to help you successfully plan and manage projects. Which skills would best help you encourage project teams to reach levels of high cooperation and achievement, promote a positive relationship with sellers on a project, and involve stakeholders appropriately through all aspects of the project?

In your project, the team is using the scrum approach to build an application that includes a new database. During the project several sprint goals aren't met because the database tasks weren't completeThe data architect is assigned to two other projects. What is the underlying problem here?

Which motivational theory uses the concepts of esteem and self-actualization?

The project manager has been overwhelmed with problems on his project. He would like to identify the root cause of the problems in order to determine where to focus his attention. Which of the following tools would be best for the project manager to use?

You are the project manager for a large project under contract with the government. The contract for this two-year, multimillion-dollar project was signed six months ago. You were not involved in contract negotiations or in setting up procedures for managing changes, but now you are swamped with changes from the customer and from people inside your organization. Who is normally responsible for formally reviewing major changes to the project/contract?

Control chart helps the project manager:

During project executing, the team member who is most experienced in the programming work required for the project informs you that he has accepted a new position at another company, and has given his two weeks’ notice. This is a major problem that was not included in the risk register. What should you do first?

An agile team is building a training safety video based on current government regulations. The project manager knows that the regulation is likely to change before the release date. How should the project manager address this change?

The project team has been working on the deliverables. There have been several deliverables that have been accepted, and some refinement of the deliverables and acceptance criteria for others, due to feedback from the customer. You have been active in reviewing the work of sellers to the contracts and evaluating the work performance data to see if there are trends that need to be addressed. In which project management process group are you likely to do more directing?

Which motivational theory uses the concept of Theory Y?

During a team meeting, the team has been arguing about the method of integration for over 20 minutes without getting anywhere. The project manager reschedules the issue for the next team meeting. This is an example of:

The project cost performance index (CPI) is 1.02, the benefit-cost ratio (BCR) is 1.7, and the latest round of performance reviews identified a few required adjustments. The project team was colocated in a new building when the project started. Everyone commented on how excited they were to have all the new facilities. The sponsor is providing adequate support for the project and few unidentified risks have occurred. In an attempt to improve performance, the project manager spends part of the project budget on new chairs for the team members and adds the term "senior" to each team member's job title. Which of the following is the most correct thing that can be said of this project or the project manager?

You are planning a series of projects to build a new website. The site will be built in stages, and each stage will be a separate project. You understand your project's needs will change as the project progresses from defining to designing. A team meeting during project executing is the best format to:

After extended meetings with various stakeholder groups, you have ended up with many conflicting requirements. You have used your interpersonal skills to facilitate some resolution, but eventually determine that you will use voting to finalize the prioritization of requirements. All of the following describe approaches to decision-making using the voting technique except:

Project setup costs are an example of:

Which of the following is the most appropriate thing to do in the planning process group?

You need to procure services for an upcoming project to assess the need for and carry out cleaning and maintenance of three large office buildings your company has acquired. The seller will first make needed repairs and improvements, and then clean the offices and public spaces within the buildings. Once this project is completed, the seller may be awarded the contract for ongoing maintenance and repair, depending upon their performance during the project. You want to be sure that by the time of the bidder conference, you have given every prospective seller an equal opportunity to be prepared for the conference. Which of the following is the best thing to do at a bidder conference?

Which of the following needs to be completed before resources can be finalized for the project?

The sponsor has identified four key stakeholders as potential product owners, and asks the project manager to choose the one that would be best for the project. The project manager has met with each of these stakeholders to assess their potential for the product owner role. Which stakeholder should the project manager choose?

The development team can make changes to a customer-facing website in every iteration, and the project manager is evaluating how often to deliver incremental changes to the customer. How should that decision be made?

The project is slightly behind schedule. Things would be worse, except for the fact that the project manager makes daily follow-up calls to each of the team leaders to remind them of his expectations and to receive updates on their progress. Without this level of involvement, deadlines were missed and the project manager believed the project success was in jeopardy. Having to constantly push the team to perform is an example of a lack of:

To justify adopting agile, senior management in your organization has asked you to lead a pilot project to prove the value of the new approach. What areas should you focus on (or ask your team to focus on) to best assure management that the new approach will generate high business value?

You have accepted a position at a company where you will manage a group of projects in a coordinated way. This organization specifically hired you to start a project management office to help it develop a more structured approach to project management. What should you do first?

Major project with an estimated cost of US $22 million has completed the second phase gate. Two team members are having a disagreement in choosing the potential sellers of a project component, and the project manager has offered to help. The project manager suggests a compromise. Who should decide on the best course of action?

You believe that the project you have undertaken is relatively straightforward, with less risk than most other projects you have worked on. Therefore, you do not spend a long time on risk identification. While preparing your risk responses, you identify secondary risks that could result in serious consequences later in the project. What should you do?

You are a project manager leading a cross-functional project team in a weak matrix environment. None of your project team members report to you functionally, and you do not have the ability to directly reward their performance. The project is difficult, involving tight schedule constraints and challenging quality standards. Which of the following types of project management power will likely be the most effective in this situation?

Virtual team has been assigned to build a new product that has a tight deadline. The team members are working on different continents. Two expert engineers on the team have provided an initial design that will be refined by the team and evolve based on product owner feedback. Since the project manager has a limited budget, what would be the best use of her funds?

The QA lead on an agile project is explaining to you, the project manager, that she has found a way to shorten the "testing cycle time." What is she trying to do?

The project manager for a large international bank has a project team that just implemented an electronic funds project involving four large vendors. The project manager struggled through every part of the procurement process since the bank had a weak internal procurement department. What would be the most appropriate thing to do to ensure the problems are resolved for future projects?

The development team on your project is new to agile. They are about two months into the project and have been doing well getting familar with agile practices. However, in the last two sprints they've started having problems. Each time, they committed to deliver a large user story, but didn't get all the work done. Now they are frustrated and looking for a way to improve. They are using three-week sprints and are thinking of extending them to four weeks. Since you have more experience with agile projects, they are asking for your input. What should you do?

On your project, two scrum teams and two support teams are working together to build the solution on a new technology platform. After hearing about significant rework and delays on one of the scrum teams you determine that the problem is poor communication between the teams. What should you do to fix this?

The project manager is meeting with a team member and says, "I know you want to be involved in meetings with the customer. Because of your performance on the project so far, I have rearranged things so you can have that opportunity." This is an example of:

Conduct Procurements is a part of which process group?

Project team member has completed his work on the project. The team member has let you know that because of the skills he has learned on the project, he will be applying for a new job, and would like you to provide a written reference for him. The team member received special training to do work he was assigned to complete, and you know the only reason the functional manager agreed to pay for a portion of the training was that she expected the team member to use the new skills in maintaining the project deliverables once the project is complete. Which of the following must you do?

Project manager has just found out that a large subcontractor for her project is consistently late delivering work. The project team member responsible for this part of the project does not get along with the subcontractor. To resolve the problem, the project manager says, "You both will have to give up something to solve this problem." What conflict resolution method is she using?

Progressive elaboration means:

Four stakeholders are the key to your project’s success. Which elicitation technique should the product owner use for each one? Dave is an introvert who is an expert in the business areMarsha is very experienced but not very organizeSandra is the most efficient worker in the business areFelix knows quite a bit about the competition.

The project manager is looking at the project's resource needs and lessons learned from past projects. This information causes the project manager to be concerned about her ability to acquire enough resources for the project in six months. Which of the following would be the least effective preventive action?

There are three sponsors for the project. They are all very concerned about cost, and how and when the project will contribute to meeting the strategic objectives of the organization. There have been some tense discussions that required you to use your negotiating, facilitation, and conflict management skills. The most common source of conflict on projects is:

Which of the following is a common problem in the Close Project or Phase process?

Project manager has a very large project budget, but the team lacks experience and adequate management support. Under these circumstances, what is the most effective way to get the work completed?

You've been assigned to a project that aims to develop an innovative digital device for a consumer products company. The company has asked you to use an agile approach to product development. The product owner has worked on agile projects before and is excited to work with you. What should you do first?

The iteration planning sessions for your project have been running five or six hours long. You have started catering lunch for the participants to make those meetings more tolerable, but the team members still dread them, even with the free lunch. What should you do?

The project manager is assigned to a new project and is supplied with a pre-selected team. What is the first thing the project manager should find out about the team?

Before beginning to execute the project, the project manager gets agreement from team members on how weekly project status updates will be distributed and gets the commitment of team members to review these status reports and other project communications. About midway through the project, the project manager learns most members of the project team are not reviewing the weekly project updates. What should the project manager do?

A hybrid team working on a product for a plastics manufacturing firm has decided to use the following agile activities. What is the focus of each one?

On your way into an upcoming meeting, you need to get a quick update on how much work your Scrum team has gotten done in the last two sprints. What is the best way to get that information?

You are working to develop a project charter for a proposed project. You need enough high-level information regarding the project to assess whether it is feasible within the given constraints. You will not do any detailed planning until you know your project has been selected over the many others your organization is considering. What is the cost of choosing one project and giving up another called?

If the team is creating more efficient processes and eliminating waste on the project, they are involved in:

All of the following are parts of the Close Project or Phase process except:

While creating the agenda for a status meeting with the team, a project manager receives input from one team member that an item should be addeAnother team member says the team is not ready to resolve the item during the meeting. After much discussion, the project manager decides to put the item on the agenda as an initial discussion item only. Which conflict resolution technique is the project manager using?

At a critical milestone in a development project, it is determined that implementation is two months behind schedule. The project manager is concerned the root cause is lack of conformance to requirements in the design of the new billing system. More extensive measurements are taken to see if this is, in fact, the problem. Such measurements are:

The principal use of a Pareto diagram is to:

As the manager of an agile project, you read online that a competitor is about to release a new device that offers the same innovative functionality that your team is working on. What should you do?

Your business analyst estimates there is a 25% chance that new regulations will be passed to tighten the testing requirements for the product your agile project is developing. This would require adding two additional rounds of testing, with a potential cost of $750,000 each. You've asked the team if there is anything they could do to avoid or mitigate this risk, but they don't have any suggestions. As the project manager, what should you do?

Partway through your project, you determine that a “gulf of evaluation” has occurred. What is the best course of action to address this?

The stakeholders have been identified and analyzed. The deliverables have been broken down to a manageable size. The stakeholders are working on evaluating the probability and impact of all the risks identified. In which project management process group is the project manager likely to do more coaching?

Your company puts a new product into the marketplace without any reports of problems. However, your internal research indicates there is a possibility of a malfunction that could cause serious injuries. You estimate that modifications to eliminate this possibility would cost the US $20,000,000. What should you do?

After each iteration, the team posts a new feature burndown chart to show their progress. The project manager reviews that chart to prepare his report to the sponsor. At the end of iteration 6.2, the features remaining and the features completed lines are both rising. What will the project manager report to the sponsor?

You have been planning a project that will result in many changes to your company's business model. The team that will execute the project management plan has been identified, and you expect to get approval to kick off the project soon. You've just learned that your project will impact the work of 600 administrative-level employees who are otherwise not involved in any aspect of your project. What is the best thing to do?

Your project has been tasked with developing an innovative new type of dental implant. The product owner has explained to the team the problem the business is trying to solve, but she hasn't clearly explained exactly what the device should look like or how it should work. The team is wondering how to proceed, and they have come to you for guidance. What should you tell them to do?

Team members are arguing about the location of specification limits on a control chart. The discussion is becoming heated when the project manager walks in and says, "It seems that the real problem here is that we do not have enough information about the customer's specifications. Let's do (this)." This is an example of:

A successful project manager is required to use knowledge, skills, and abilities in a number of different areas of expertise. Planning ability is very important, as is the ability to execute, manage, and control the project according to the project management plan. Which area of expertise is most important for a project manager?

In planning an upcoming agile project, the project manager estimates there is a 10% chance that virtual servers will need to be added to the cluster to handle the increased processing loaThe IT department will absorb the cost of adding the virtual servers. However, upgrading the server cluster is likely to delay the delivery of the solution by two weeks, which could have a potential impact of $600,000. What should the project manager do?

You are the project manager working on a complex structural engineering project. Not an engineer yourself, you will require the assistance of several subject matter experts during the procurement process. In addition to the subject matter experts, the organization has a procurement department that will provide resources for the procurement process on this project. Which of the following best describes the project manager's role in the procurement process?

After a product visioning session and the drafting of a product roadmap, the project manager submits an estimated budget for her agile project. Why is she confident that her budget is accurate?

The organization has four projects from which to choose one. Project A is being done over a six-year period and has a net present value (NPV) of US $70,000. Project B is being done over a three-year period and has an NPV of US $30,000. Project C is being done over a five-year period and has an NPV of US $40,000. Project D is being done over a one-year period and has an NPV of US $60,000. Which project should they choose?

Your agile project is developing a digital device that will be used by surgeons in the operating room. The development team is quite experienced, but they haven't worked on a product that will be used in the operating room environment before. What would you recommend they do to better understand what surgeons are looking for in this setting?

Different stakeholders bring different types of involvement to a project. Match the involvement with their impact.

Project manager works in a company that has a matrix organizational structure. A server administrator is assigned to the project manager's project team. The server administrator is not taking direction from the project manager, and the delay in the server administrator's activities is causing a negative variance to the schedule. The server administrator works for the director of server administration. Who is primarily responsible for solving this problem?

At the start of the new project, a project manager spends time identifying organizational process assets that will be helpful in planning efforts. Organizational process assets may include all the following except:

new regulation is passed that requires the sales team to report the funding sources of potential clients. The compliance officer describes the required system changes to senior management, and they decide to initiate a project to update the software that runs the sales application. But when the project manager informs the sales team about the proposed details of how the system is changing, they say this is unnecessary extra work that will interfere with their productivity. What should the project manager do?

Your project has been running for about two months, and the team has been holding an iteration planning meeting every two weeks. The planning meetings for the iterations have been running between 4 and 6 hours long. However, you notice that the meeting for the current iteration only took two hours. What should you do?

As the project manager, what would be the best way to maximize the value delivered by your agile project?

You have been assigned to manage a project to develop centralized administration of employee benefits for a large company with locations throughout the country. Currently, this is handled by each location within their human resource department. The charter requires you to form your team with representatives of at least half of the locations, to take advantage of their expertise in the various approaches, and to develop a solution using a combination of the best practices. Which of the following terms best describes the form your project team will take?

Strategic benefit delivery and cost-benefit optimization in a short period of time are of critical importance to key stakeholders. Many of the project management team and project team members are from different areas of the organization and work in different physical locations. Receiving input from customers on a frequent basis is a part of the organizational approach to projects. You recommend to management that the team for this project is colocated because colocation can help with:

An output of the Close Project or Phase process is the creation of:

A project has just started the second phase, in which work packages are being createA new team member has completed his work packages for this phase, and has asked the project manager to validate the scope of his work packages. The team member is anxious to have the customer see his work packages. The project manager, although confident in this new team member, wants the team member to gain confidence after the customer sees his work packages. When should the Validate Scope process be done?

The original scope baseline for your project is largely intact, although a number of small changes have led to the redefinition of a few of the product components. A team member determines the scope for her activity is no longer valiShe comes to you for advice on making a change. To which of the following documents should you refer to make this change?

Co-located team of employees is assigned to work with a remote team of contractors in another country. Language and time zone differences are making their collaboration difficult. What should the project manager do?

Which of the following is the primary output of the Develop Team process?

While creating a WBS and activity list for the development of a new smart phone application for fantasy football players, the project team had the input of several experts from the IT department. Those experts have been temporarily reassigned to another project but are expected to be available when executing on this project begins. During the Define Activities process, the team discovers they do not know enough to define the activities for 30 percent of the work packages. What would be the best course of action?

Management wants the project completed in 40 days. The cost performance index (CPI) is 1.1, the project critical path duration is 38 days with a standard deviation of two days. What is the maximum project float?

Project manager had a complex problem to solve and facilitated a team decision about what needed to be done. A few months later, the problem resurfaceWhat did the project manager most likely not do?

Your project team has been asked to develop a mobile app for customers. Rather than spending months surveying customers about what features they want to see, management has assigned a product owner from marketing and asked them to work with your development team to quickly build a first release and see how well it is adopteThey are not sure of the payback but are willing to invest in trying out the concept and assessing the results. What is the biggest risk to this project?

For the last three months, a customer has been from two to four days late with her approvals on deliverables. After analyzing the situation, the project manager decides withdrawal is the best conflict resolution technique to use. Which of the following reflects withdrawal?

Sustainable development project has been assigned to you. The project work will be completed in several countries. The sponsors are asking how you will account for costs. Many of the anticipated costs are from different sources than what the funding organization is used to paying. The discussion has become heated on some issues. There's one issue that has come up several times that must be clarified: payment for routine government action by a foreign official is:

New project manager is walking you through the schedule she has created for her project. She asks you about the duration of a particular milestone, so she knows how to properly schedule it. What will you tell her about a milestone's duration?

The project you are managing is following the lean approach to developing software for automated loading vehicles. Which effort should you ask the team to prioritize for this project?

You are managing an agile project to develop in-cab dispatch software for a trucking company. A week before a pilot with a small group of beta test drivers, the ticket printing functionality required for Department of Transportation regulations isn’t working. As the project manager, what should you do?

“What information needs to be collected when” is part of which of the following?

Which of the following is the best way to resolve conflict?

"Do the work because I have been put in charge!" is an example of what type of power?

You are managing an agile project to develop an online course in teaching English as a second language. As planning begins, the subject matter experts have lots of creative ideas for complex interactive games and simulated real-world scenarios, but the developers say that most of these ideas aren't feasible within the project constraints. Both sides look to you to resolve this impasse. What do you say?

The project has been going relatively well even though there have been some problems with resource availability and the project scope has changed more than was expected. The project is now completing one of its phases. Of all decisions the sponsor must consider during an end-of-phase review meeting, the most difficult is:

Your company uses both predictive and adaptive approaches depending on the needs of each project. Your next project involves creating a cutting-edge new device and trying to get it to market before your competition, who are also racing to get to market first. Which option should you choose?