WorksheetsSeller Handbook Training
Total questions: 20
Worksheet time: 19mins
ODH is the basis of all 3PLs for pick-up.
True
False
All parcels under LEX PH that are RTS-ed are automatically captured by the system real-time.
True
False
Either incomplete handover or zero handover may both result to PNR tagging.
True
False
Live plants can be accommodated by all 3PLs.
True
False
It takes (a) hours to reflect in Logistics system when change address is processed by the seller
What is the average number of parcels required in order to be under pick-up?
(a)
What is the Fulfillment SLA of 1/ PU sellers; 2/ Drop off sellers
(a)
What is the Average Processing Time of 1/ PU sellers; 2/ Drop off sellers
(a)
What is the parameter in order for a seller to get OVL for slow fulfillment?
(a)
What is the maximum waiting time of couriers with sellers during PU?
(a)
For cancellation of Pending orders, when is the last day for orders to RTS?
(a)
For cancellation of Unshipped orders, when is the last day to handover to Logistics?
(a)
What dimension should the seller input in ASC?
(a)
Name all 3PLs that would require printing of carrier manifest.
(a)
Enumerate at least 3 ways to avoid PNR non-compliance points.
(a)
Give at least 3 factors that affects seller fulfillment.
(a)
Give at least 3 reasons why is it important to care about LFR and Average Processing Time?
(a)
What are the 2 ways where seller can check if they are included on today's pick-up?
(a)
What are the 3 types of returns?
(a)
Name 4 ways on how sellers can raise concerns.
(a)
