WorksheetsENGCOR UTS / MIDTERM NEW
Total questions: 44
Worksheet time: 11hrs 19mins
1. What kind of correspondence we have learned so far ?
Memo & Announcement
Notice & Billboard
Memo, Inquiry Letter, Sales Letter
I would like more information about the cellular phone listed ____ your spring catalog
In front
Under
Above
In
Which one is the closing of formal letter?
Looks good, right?
I look forward to talking to you next week.
want to see you soon at the cafe
We want to _______ 55 indoor grill machines (Model #43423), all in silver colour.
purchases
will purchasinged
purchased
purchase
Please _______ this purchase to our pre-existing account that we have with you.
will charge
charged
charge
is charged
We hope to _________ this order no later than Thursday, March 12th, 2020.
receive
received
can receive
are received
Please _______ that you received this order by calling us at 09856765 anytime _______ business hours. Thank you for your assistance
confirm, during
confirmed, during
confirm, will during
confirming, duringing
What is the meaning of "confirm" in Bahasa Indonesia ?
Benar
Menang
Pemesanan
Konfirmasi
What is the meaning of "order" in Bahasa Indonesia ?
Emang gue pikirin
Udah tau libur, ada aja tugas.
Capek Mikir
Artinya adalah "Pesan" kan... ya kan?
What is the meaning of "Deliver" in Bahasa Indonesia ?
Delivery
Mengantar
Rantang
Tepar
What is the meaning of "Attachment" in Bahasa Indonesia ?
Tamparan yang berbahaya
Lampiran pada surat atau e-mail
Lemparan Nokia 3310
Lemper adalah makanan khas Indonesia.
An inquiry letter asks for
information
rebate
job
follow-up
What is the letter formatting style in use?
Block
Semi Block
Modified Block
Dear Mr. Stonehill:
Complimentary Close
Heading
Salutation
Date
A letter asking about a product, service or procedure is a(n)
inquiry letter
cover letter
sales letter
complaint letter
In e-mail, the function of this icon is to ....
What is memorandum?
a short notice usually written by the management to address a certain policy or give a certain announcement or changes in an organization.
a short usually written by the management to address a certain policy or give a certain announcement or changes in an organization.
a long notice usually written by the management to address a certain policy or give a certain announcement or changes in an organization.
a short letter usually written by the management to address a certain policy or give a certain announcement or changes in an organization.
It contains the name of the recipient of the memo who will be reading it.
To
From
Date
Subject
It contains the sender’s name and job title. i.e. your name or the name of the person who is signing the memo.
To
From
Date
Subject
It contains the complete current date or the date when the memo was written. Write the date in the format being used in your organization for all communication documents.
To
From
Date
Subject
When is the memo written?
helath & safety committee
Joe Chan
29 Nov 2013
Room Change
To whom is the memo intended?
Health and Safety Committee
Joe Chan
Chair person
Committee
What is the purpose of this memo?
To give suggestions about the meeting
To inform about the meeting
To instruct the meeting
To remind the meeting
To : All Employees
From : Paul Walker
Subject : Ordering Supplies
Date : April 4th, 2019
All requests for supplies must be typed and signed. Only typed requests will be accepted. All requests must be on my desk by fifteenth every month. Approved requested will be sent on the Accounting Department. Please plan ahead. It takes two to six weeks to order supplies.
The memo is addressed to….
New employees
Mr. Paul Walker
Head of personnel
All employees
To : All Employees
From : Paul Walker
Subject : Ordering Supplies
Date : April 4th, 2019
All requests for supplies must be typed and signed. Only typed requests will be accepted. All requests must be on my desk by fifteenth every month. Approved requested will be sent on the Accounting Department. Please plan ahead. It takes two to six weeks to order supplies.
What should they do with the request?
Write down on a paper
Typed and signed
Write and sign
Signed
Dear, Bianca.
Remember, we've had an appointment to go swimming, after school. I'll be waiting for you at home. After having lunch and a nap, please be prepared to go. Don't forget to bring your swimsuit. We will go there by bicycle.
Jola
What should they do before going swimming?
Make an appointment with manager and prepare everything
Have breakfast and bring a swimsuit
Have a dinner and ride a bicycle
Have lunch and a nap
What does a logo do?
Allows people to recognise a company instantly
Makes the letterhead look attractive
Adds colour to the letterhead
Where would you find a letterhead?
At the bottom of the page
At the top of the page
Before the greeting
Who's information is in the letterhead?
The person sending the letter
The person receiving the letter
Letterheads are used in official correspondence
True
False
BrightTech Electronics
Jl. Merdeka No. 25, Jakarta
Tel: (021) 7788 2211
November 20, 2025
Dear Valued Customer,
We are pleased to introduce our new SmartHome X Air Purifier, designed to keep your home fresh and healthy. With HEPA ultra-filtration, low power consumption, and silent night mode, this product is perfect for families who care about comfort and air quality.
To celebrate its launch, we are offering an exclusive 25% discount for purchases made before December 10, 2025. Free delivery is included for all orders within Indonesia.
Don’t miss this special opportunity to improve your home environment.
To place an order, please contact us at sales@brighttech.com or (021) 7788 2211.
Thank you for your trust in BrightTech Electronics.
Sincerely,
Aisyah Putri
Sales Manager – BrightTech Electronics
What product is being promoted in the sales letter?
Smart LED TV
SmartHome X Air Purifier
Bluetooth Headset
Washing Machine
What special offer is included for the product?
Free installation only
Buy one get one free
25% discount and free delivery
Cashback only
Until when is the discount available?
November 30, 2025
December 10, 2025
January 1, 2026
December 25, 2025
Inquiry Letter
PT Nusantara Retail
Jl. Kemang Raya No. 18, Jakarta
Tel: (021) 550 9211 | Email: purchasing@nusantara-retail.com
November 20, 2025
Sales Manager
BrightTech Electronics
Jl. Merdeka No. 25
Jakarta
Dear Sir/Madam,
We recently learned about your new SmartHome X Air Purifier through your promotional announcement. As we are expanding our product range in the household electronics category, we would like to request detailed information regarding wholesale prices, minimum order quantity, and delivery time for bulk purchases.
If possible, please also provide a product catalogue and sample unit availability for review so that we can evaluate distribution potential across our retail stores.
We look forward to your response at your earliest convenience.
Thank you for your attention.
Sincerely,
Rina Wijayanti
Purchasing Manager – PT Nusantara Retail
What is the main purpose of the letter?
To complain about a product
To request a refund
To ask for information about bulk purchasing
To schedule a company event
What additional items does the sender request?
Catalogue and sample unit
Company financial report
Warranty extension
Employee handbook
Who wrote the letter?
Aisyah Putri
Arman Setiawan
James Pratama
Rina Wijayanti
Sales Letter
EcoWave Solutions
Jl. Anggrek No. 78, Bandung
Tel: (022) 6611 4432 | Email: sales@ecowave.id
November 20, 2025
Dear Valued Customer,
We are excited to introduce our latest innovation — the AquaSense Smart Bottle, a self-cleaning water bottle powered by UV-C light technology. Designed for active individuals, travelers, and professionals, the AquaSense Smart Bottle kills 99.9% of bacteria, keeps beverages cold for 24 hours or hot for 12 hours, and automatically cleans itself every 4 hours with just one touch.
To celebrate the launch, we are offering an exclusive 20% discount and free name engraving for purchases made before December 15, 2025. This is the perfect opportunity to upgrade your hydration experience with a product that is safe, stylish, and smart.
To place an order or request a product demo, please contact us at sales@ecowave.id or (022) 6611 4432. We look forward to serving you.
Sincerely,
Andre Hartanto
Sales Manager – EcoWave Solutions
What is the main feature of the AquaSense Smart Bottle?
Self-cleaning with UV-C light technology
Made of glass
Available in multiple colors
Comes with a carrying case
What is the discount offered for the AquaSense Smart Bottle during the launch promotion?
20%
10%
15%
25%
How long can the AquaSense Smart Bottle keep beverages cold?
24 hours
12 hours
6 hours
48 hours
What is the deadline to avail the launch promotion for the AquaSense Smart Bottle?
December 15, 2025
November 30, 2025
December 1, 2025
December 31, 2025
Who is the Sales Manager of EcoWave Solutions?
Andre Hartanto
John Doe
Jane Smith
Michael Tan
Aneuk Nanggroe Food Industry
Jl. Teuku Umar No. 12, Banda Aceh
Tel: (0651) 776 210 | Email: marketing@aneuknanggroefood.id
November 20, 2025
Dear Prospect Customer,
We are delighted to introduce our premium Acehnese traditional foods — Kuah Beulangong and Sie Reuboh, now available in frozen ready-to-serve packaging. Made from authentic local spices, high-quality beef, and traditional slow-cooking techniques, our products bring the original taste of Aceh directly to your dining table.
Kuah Beulangong offers a rich curry flavor with a blend of chilies and spices, while Sie Reuboh provides a signature vinegar-and-spice aroma that lasts for weeks without preservatives. Both products are vacuum-sealed, ensuring freshness for up to six months and easy shipping nationwide.
We would be honored to collaborate with your company as our distribution partner or reseller. Special bulk pricing and free delivery are available for orders placed before December 15, 2025.
Should you need a product catalogue, price list, or tasting samples, please feel free to contact us anytime. Thank you for considering our products, and we look forward to establishing a fruitful partnership.
Warm regards,
Rabumah Rahma
Marketing Manager – Aneuk Nanggroe Food Industry
What is the main purpose of the letter?
To request a refund from a customer
To promote Acehnese traditional foods to a potential buyer
To announce a new company policy
To invite customers to a cooking competition
What advantage is highlighted about the packaging?
It uses plastic bags only
It requires refrigeration at all times
It is vacuum-sealed and maintains freshness for months
It can only be consumed on the same day as delivery
Who is the sender of the letter?
The Head Chef
The Production Manager
The CEO
The Marketing Manager
What does the company request from the prospect customer?
To provide employee ID numbers
To become a reseller or distribution partner
To attend a product safety course
To return unused food samples
What does the word “collaborate” in the letter most nearly mean?
Work together
Argue
Compete
Replace
Which statement about the products is NOT true according to the letter?
They are available in frozen ready-to-serve packaging.
They can be shipped nationwide.
They expire within two days after delivery.
They use authentic Acehnese spices.
Choose the best word to complete the sentence:
“We would be honored to work with your company as our distribution ______.”
payment
partner
purpose
season
