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WorksheetsCHAPTER 4
Total questions: 55
Worksheet time: 1hrs 23mins
Market segmentation is:
the process of dividing a market of potential customers into groups, or segments, based on different characteristics.
Classifying products into the customers who would most likely want to buy it
the market for tangerines, oranges and lemons
What does it mean when we say that markets are dynamic?
Markets are cool?
Markets are always changing?
Markets stay the same, but are still cool.
Who knows?
Why do market segmentation?
It is good business
It allows a business to target it's advertising
It creates economies of scale
It helps to determine price elasticity
Which of the following is not a potential benefit to a business of market segmentation:
Better matching of customer needs
Target marketing communications
Retain more customers
Lost share of the market segment
Which of the following is not a behavioural base?
Rate of usage
Loyalty of customer
Benefit sought by the customer
Lifestyle
Which of the following is not a psycholographic base?
Occupation
Personality
Lifestyle
Attitude
Which of the following is not a Geographic base?
ACORN
Region
Location
Readiness to purchase
Which of these is NOT a common market segmentation mistake?
Creating too small of segments
Not updating your strategy as your customer base changes
Targeting the segment instead of the money
Identifying only one market segment
MicroFridge is a combination microwave, refrigerator, and freezer that is designed for people who are short on living space and need to make the best possible use of every inch of space they do have. MicroFridge uses a(n) ______________ segmentation strategy.
user rate
lifestyle
family life cycle
benefit
occasion
Which of the following statements is true about positioning strategies?
not all products can be differentiated.
a product that is not positioned as superior, distinctive, preemptive, or affordable will succeed if it is implemented correctly.
the end result of positioning is the successful creation of a market-focused value proposition.
positioning strategies must stress real benefits or they will fail.
all brand differentiation strategies are meaningful and worthwhile.
It refers to the group or market segment that a company selects to focus on.
Business Market
Consumer Market
Target Market
Industrial Market
A demographic segmentation is segmenting based on identifiable population characteristics, such as age, __________, marital status and so on.
Country
Occupation
Brand Switchers
Lifestyle
A psychographic segmentation is a segmentation approach that involves an understanding of consumer’s __________, interests and opinion.
Status
Convenience
Value
Lifestyle
Which of the following is the segmentation base under geographic that has examples of New York, Los Angeles, Dallas and Chicago?
City
Urban/Rural
Country/Continent
Region
Behavioral segmentation is segmenting the market based on their relationship with the product or firm.
TRUE
FALSE
Products can be positioned in terms of particular types of product users.
TRUE
FALSE
The process of dividing a market of potential customers into groups based on different characteristics is called
Market Segmentation
Market Analysis
Demographics
Consumer identification
The term "Demographics" refers to
Grouping potential customers based on their beliefs and preferences
Grouping potential customers based on whether or not they have purchased a product in the past
Grouping potential customers using statistical data such as age, race and gender
Grouping potential customers based on where they live
Which of these is NOT a Demographic characteristic, or a statistical way of grouping people that is tracked in the US Census?
Age
Household Income
Race
Political preference
Which of these answer includes ONLY examples of demographics?
Marital status, religion, ethnicity
Household income, gender, race
Age, geographical location, gender
Race, age, hobbies
Segmenting a market based on customers' attitudes, opinions, and interests is called
Demographics
Psychographics
Geographics
Market Segmentation
Which of these answer includes ONLY examples of psychographics?
Interests, opinions, attitudes
Household income, beliefs, race
Age, geographical location, gender
Ethnicity, age, hobbies
When a business divides its market on the basis of where its customers live is called
geographic segmentation
demographic segmentation
psychographic segmentation
behavioral segmentation
Segmenting a market based on customers' buying habits is an example of
demographic segmentation
psychographic segmentation
behavioral segmentation
geographic segmentation
Demographics includes grouping customers based on which three of these characteristics?
Marital status
Gender
Ethnicity
Buying habits
Targeting a group of potential consumers using psychographic characteristics might include using data about
music preferences
race
age
gender
________________ is the process of dividing a market into smaller groups of buyers with distinct needs, characteristics, or behaviors who might require separate products or marketing mixes.
Mass marketing
Market segmentation
Target marketing
Market positioning
Classifying consumers according to their age and marital status is an example of _____________ segmentation
Geographic
Behavioural
Psychographic
Demographic
Classifying consumers according to their purchasing habits is an example of _____________ segmentation.
Behavioural
Geographic
Psychographic
Demographic
Positioning is the process of:
Putting the product in the right place in the customer's mind.
Putting the product in the right shops.
Creating the right relationship with suppliers and retailers.
Putting the product in the right place within a retail store.
These are the reasons why Marketers can't appeal to the same buyers EXCEPT;
buyers are too numerous.
buyers are too widely scattered.
buyers have different needs and preferences.
buyers have same personalities and lifestyles.
'The set of all actual and potential buyers of a product or service’. This statement refers to _______.
market
target market
marketers
consumer behaviour
“The act of dividing the markets into specific groups of consumers/buyers who share common needs and who might require separate products/and or marketing mixes”. This is the definition of _____.
segmentation
targeting
positioning
demographic
“The act of designing an offer so that it occupies a distinct and valued place in the minds of the target customers” is the definition of _______.
segmentation
targeting
positioning
demographic
Geographical segmentation is dividing a market into different units such as ____________.
age, gender and income
race, religion and family status
states, regions and cities
user status, usage rate and loyalty status.
These are the bases of demographic segmentation, EXCEPT _______.
density
gender
occupation
family characteristics
Segmenting the market based on the consumers' economic situation is also known as _________ segmentation.
loyalty status
income
gender
usage rate
___________ segmentation is the process of dividing a market of potential buyers into different groups of people with similar ways of living.
lifestyle
personality
demographic
behavioural
__________ segmentation divides buyers into groups based on their knowledge, attitudes, uses or responses to a product.
Geographic
Demographic
Psychographic
Behavioural
To segment consumers based on user status, marketers will divide the consumers into these categories.
Light, medium and heavy product users.
Loyal, somewhat loyal and not loyal.
Nonusers, ex-users, potential users, first time users, and regular users of the product
'It is a succinct descriptions of the exact position that the product is to take in the minds of the target market'. This refers to __________.
target market
segmentation
positioning map
positioning statement
Target marketing is an important activity for positioning.
True
False
Damia produces children clothing, targeting first -time mothers in the baby boomer generation. Damia uses demographic segmentation variables.
True
False
Why is market segmentation a key to successful marketing strategy?
Many groups of customers have different needs and preferences.
It helps define customer needs and wants more precisely.
It helps more accurately define marketing objectives and allocate resources.
All of the above are reasons that segmentation is important to marketing strategy
Consumer goods marketers commonly use one or more of the following characteristics to segment markets. The bases they use are geography, demographics, psychographics, benefits sought, and usage rate. Market segmentation on the basis of personality, motives, lifestyles and geodemographics is
Geographic
Demographics
Psychographics
Benefits sought
Early to Rise hot air balloon company targets people who are adventurous and funloving. This is an example of .
Demographic segmentation
Usage rate segmentation
Benefit segmentation
Psychographic segmentation
When Burger King targets different groups from children and teens to adults and seniors with different ads and media, it is practicing __________segmentation.
Demographic
Age & life cycle
Psychographic
Behavioral
Cola Zero is a no calorie cola that is targeted at health-conscious consumers. Therefore, Coca cola is using ________ segmentation.
Benefit
Lifestyle
Motive
Age
________ calls for dividing the market into regions, states, counties, cities, or even neighborhoods.
Benefit segmentation
Geographic segmentation
Demographic segmentation
Psychographic segmentation
________ segmentation divides the market into segments based on variables such as age, life-cycle stage, gender, income, occupation, education, religion, ethnicity, and generation.
Geographic
Benefit
Occasion
Psychographic
Demographic
________ segmentation divides buyers into different segments based on social class, lifestyle, or personality characteristics.
Benefit
Occasion
Geographic
Demographic
Psychographic
In the context of behavioral segmentation, markets segmented by ________ can be categorized into light, medium, and heavy product users.
benefits sought
loyalty status
usage rate
user status
occasion
An American cola-manufacturing company that primarily targets rebellious and adventurous people most likely uses ________ segmentation.
occasion
geographic
income
benefit
psychographic
Papillon, a popular retailer of chic women's clothing, segments its market according to consumer lifestyles. Papillon most likely uses ________ segmentation for segmenting its market.
geographic
psychographic
benefit
age and life-cycle
Different soft drinks target different personalities. This is an example of ________ segmentation.
psychographic
demographic
occasion
life-cycle
benefits
