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SM 1 Final Exam

Total questions: 50

Worksheet time: 25mins

Name
Class
Date
1.

The chamber of commerce for a large city estimated the income for the city generated by the sales tax, parking fees, and food service tax collected as a result of a rock concert. This is an example of which impact?

a)

Total

b)

Indirect

c)

Fiscal

d)

Direct

2.

Which marketing activities involve writing press releases and organizing news conferences for a sports organization?

a)

Promotions

b)

Advertising

c)

Media relations

d)

Community relations

3.

For a sports organization, which marketing activities involve responsibility for licensing activities?

a)

Community relations

b)

Public relations

c)

Sales

d)

Merchandising

4.

A characteristic of an event is that it is produced and consumed in which situation?

a)

During planned intervals

b)

At the same time

c)

By the same group of people

d)

In unemotional ways

5.

One characteristic of event marketing involves promoting and selling which product or service?

a)

Tangible product

b)

Unique experience

c)

Nonperishable item

d)

Physical appeal

6.

Promoting and selling an intangible product that is immediately consumed and cannot be resold is a unique characteristic of which type of marketing?

a)

Target

b)

Mass

c)

Event

d)

Direct

7.

In sports and entertainment marketing, the concept of price includes the cost of a ticket to an event and also which feature?

a)

Value of the overall experience

b)

Quality of the media advertising

c)

Elements of the marketing plan

d)

Location of the facility

8.

To attract visitors at different times of the year when the demand is typically low, an amusement park charges less money for admission. What pricing strategy does this situation exemplify?

a)

Scaling the house

b)

Ticket bundling

c)

Seasonal pricing

d)

Price skimming

9.

When attending a sporting event, most fans expect that the facility will provide which experience?

a)

A learning situation

b)

A winning experience

c)

A safe environment

d)

An ordinary performance

10.

What kind of goals should sports or event marketers set if they have the appropriate data?

a)

Open-ended

b)

Realistic

c)

General

d)

Broad

11.

Sporting goods businesses often gather marketing information to accomplish which action?

a)

Identify trends

b)

Obtain licensing contracts

c)

Gain the respect of competitors

d)

Adjust credit ratings

12.

When or how should a professional soccer league obtain information about its fans in order to learn about the needs and wants of a target market?

a)

Before it implements organizational changes

b)

Only when there appears to be a problem

c)

If ticket sales show short-term improvement

d)

In a proactive and systematic manner

13.

Which is a factor that sports and event marketers consider when targeting customers for a specific event?

a)

Personalities

b)

Demographics

c)

Expectations

d)

Affiliations

14.

When Arm and Hammer advertises that its baking soda gets rid of odors in refrigerators, its ad copy is pointing out which feature of the product?

a)

Uses

b)

Producer

c)

Price

d)

Location

15.

Males between the ages of 18-35 who are sports-minded and live in Orlando, Florida is an example of which group?

a)

Niche market

b)

Demographic characteristic

c)

Sponsor

d)

Marketing mix

16.

Which is an example of a licensed product?

a)

NASCAR earrings

b)

Buick invitational golf tournament

c)

Converse shoes

d)

Wheaties cereal box featuring an athlete

17.

A primary reason that large businesses purchase the naming rights to a new sports or event facility is due to which situation?

a)

It usually increases spectator fan-base loyalty levels.

b)

It is the least expensive way to create name recognition.

c)

It reduces the need to engage in other promotional activities.

d)

It provides exclusivity and has potential to maximize exposure.

18.

What are royalties?

a)

A percentage of expected sales

b)

A percentage of actual sales

c)

A percentage of union dues

d)

A percentage of taxes

19.

A sports or an event organization that wants to obtain information about the population in a certain geographic location might use which source?

a)

Government sources

b)

Telephone surveys

c)

Primary databases

d)

Personal questionnaires

20.

One way for the WSC Swim and Racquet Club to obtain primary information about the quality of its facilities, and the level of its services is by completing which action?

a)

Reading industry publications

b)

Surveying the club members

c)

Viewing the websites of competitors

d)

Collecting promotional literature

21.

Which is an example of a secondary source of data that a sports or an event marketer can obtain internally?

a)

Magazine article

b)

Trade journal

c)

Government website

d)

Sales report

22.

What type of competitor information is important for sports or event organizations to maintain in a database?

a)

Consumption

b)

Demographics

c)

Market size

d)

Price lists

23.

A sports or an event marketer is having difficulty finding data about a competitor. The financial records of competitors are unavailable for public access. Which disadvantage of secondary research does this situation illustrate?

a)

It can be out of date.

b)

It can be incomplete.

c)

It can be costly.

d)

It can be time consuming.

24.

What information is usually contained in a database about competitors?

a)

Budget structure

b)

Production techniques

c)

Advertising media

d)

Creative strategy

25.

Sarah goes to an exercise class twice a week at a local gym. She participates in the class to maintain a healthy lifestyle and to catch up with her friends. What motivates Sarah to attend the exercise class?

a)

The thrill of competition and social status

b)

Low membership costs and sport appreciation

c)

Personal improvement and social facilitation

d)

The need for recognition and personal values

26.

Approximately 85% of season ticket holders for a sports organization live or work within two hours of the home playing field of the team. What factor motivates the decision to buy season tickets?

a)

The design and layout of the venue

b)

The geographic location of the stadium

c)

The unpredictable performance of the team

d)

The sense of loyalty to the coach of the team

27.

Jacob started training for the Boston Marathon several months ago. He was also happy when he finished the marathon in record time. In this situation, Jacob was motivated to run in the marathon for personal growth. Which is the most likely result?

a)

An appreciation for physical strength of others

b)

A need to take emotional risks

c)

A sense of pride and accomplishment

d)

A feeling of purpose and belonging

28.

To generate excitement about its newly remodeled facilities, the plans of Wilmer Hotel is to send advertising messages to past guests via their cell phones. Each message will contain a brief video showcasing new features and services that the hotel offers. Which type of mobile messaging service should Wilmer use?

a)

Complex messaging services (CMS)

b)

Short messaging services (SMS)

c)

Multimedia messaging services (MMS)

d)

Digitized messaging services (DMS)

29.

How does a professional sports team earn revenue when it permits games to appear on television?

a)

Participating in merchandising programs

b)

Sponsoring charitable events

c)

Selling broadcast rights

d)

Promoting the games on its website

30.

Which is an effective design technique that adds a personal touch to direct mail?

a)

Stamping Open Now in neon pink on the back of the envelope

b)

Addressing the recipient as Current Resident on the mailing label

c)

Using a font that looks like handwriting in the address section of an envelope

d)

Placing the return address at the bottom of the envelope

31.

NASCAR fans demonstrate which activity when they list the sponsors featured on the car or clothing of their favorite driver?

a)

Ambush marketing

b)

Sponsorship clutter

c)

Public service

d)

Brand recognition

32.

The relationship between a sponsor and a sports entity is often described as which type?

a)

A merger

b)

A partnership

c)

A buyout

d)

A takeover

33.

Information about sponsorship, cost, marketing opportunities, and audience demographics appearing together is an example of which situation?

a)

Provided to ambush marketers

b)

Inclusion in a sponsorship proposal

c)

Inclusion in event programs

d)

Provided in the city hosting the event

34.

When a performer expands into international markets, an important consideration for his or her promotional efforts should be to determine often whether which action is necessary?

a)

Assume that literal language translations are acceptable

b)

Use the same advertising strategy with all markets

c)

Develop different brands for each market

d)

Adapt promotional messages for each market

35.

Which is a vital promotional technique for entertainment marketing?

a)

Distribution

b)

Vertical integration

c)

Broadcast webs

d)

Trailers

36.

What form of advertising involves a company paying an athlete to appear in a television commercial or newspaper ad?

a)

Endorsement

b)

Testimonial

c)

Promotion

d)

Broadcast

37.

When selling advertising space in sports or event programs, it is important for marketers to give their customers which component?

a)

Mailing costs

b)

Research fees

c)

News deadlines

d)

Advertisement specifications

38.

One advantage of using e-mail marketing is that it has which feature?

a)

Anonymous

b)

Profit-oriented

c)

Cost-effective

d)

Impersonal

39.

Which is the most common use of opt-in e-mail marketing?

a)

Subscriptions

b)

Announcements

c)

Attachments

d)

Confirmations

40.

Which is the advantage to a business of placing signage on the outfield stadium wall during a televised professional baseball game?

a)

Ensures higher sales

b)

Lowers promotional expenses

c)

Provides free publicity

d)

Increases brand awareness

41.

Which is one of the main features of a sport product?

a)

Franchises

b)

Athletes

c)

Tickets

d)

Extensions

42.

What do professional sports teams design for use during games that often become promotional tools because fans take them home?

a)

Posters

b)

Tickets

c)

Programs

d)

Samples

43.

What is a guideline for businesses to follow when creating mailing lists?

a)

Obtain names from local competitors

b)

Identify all people in a certain area

c)

Choose individuals who want the e-mail

d)

Ask employees for names of relatives

44.

The Fit and Lively Fitness Center wants to increase its membership, so it is planning to run a television ad to promote lower membership fees for a limited time. If the target audience is 939,000 16- to 36-year-old females, and 313,000 of the target audience is exposed to the message, what is the percentage of reach for a local cable-television advertisement?

a)

36

b)

33

c)

39

d)

30

45.

The cost to a business of radio spots will vary depending on which feature?

a)

Basic production costs

b)

Size of the business

c)

Number of listeners being reached

d)

Type of information being aired

46.

Ticket prices for the World Series increase dramatically, but all the games still sell out. The price change had little to no impact on sales. This is an example of which demand?

a)

Inelastic

b)

Unitary

c)

Smoothing

d)

Elastic

47.

The promoters of an extreme-sports weekend would most likely target which demographic group?

a)

Professional athletes

b)

Older men, ages 40-50

c)

Business executives

d)

Young men, ages 12-34

48.

When a sports marketer considers factors such as lifestyles and interest levels in a specific sport, he or she is segmenting a market on the basis of which segment?

a)

Gender

b)

Demographics

c)

Geographics

d)

Psychographics

49.

To attract fans to their websites, professional sports organizations, media outlets, and entrepreneurs offer online simulations that allow fans to build their own sports teams and compete against other fans. What is this growing industry?

a)

Online exchange

b)

Data interchange

c)

Game works

d)

Fantasy sports

50.

A tire producer is most likely to advertise its products on a website that interests which group?

a)

Fitness trainers

b)

Marathon runners

c)

Auto racing enthusiasts

d)

Tennis fans