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MMC - Digital Extra

Total questions: 15

Worksheet time: 51mins

Name
Class
Date
1.

How many Digital Extras function(s) included in navigation package ?

a)

7

b)

5

c)

2

d)

4

2.

What is name of function shown in the picture ?

a)

Boot and door lock

b)

Auto lock system

c)

Door lock

d)

Remote Door locking and unlocking

3.

What function customer is referring in the voice note ?

a)

Vehicle tracker

b)

Parked vehicle locater

c)

Parking finder

d)

Remote vehicle finder

4.

The price for Excellence Package - 12 months is : RM

(a)  

5.

No more unpleasant surprises.

You have finally finished the weekly grocery shop, and as usual there's lots going on – when loading up your groceries you notice there's a dent in the bumper of your car. If the culprit didn't leave their address behind, you are now faced with the hassle of organizing and paying for the repair yourself.

With ​ (a)   you will be quicker: A smartphone notification informs you in real time should your vehicle be moved or disturbed. In addition, the Mercedes me App shows the cause of the alarm as well as the level, place and time of the damage.

When parking damage is detected, you will also see this information on the media display when you enter the car and you can transmit this to your Mercedes-Benz Partner if you

Choose from the below words
Theft notification and parking damage detection
Breakdown Assistance
Collusion Management
Vehicle Tracker
6.

For all Digital Extra packages customer, what package durations customer can purchase

a)

12 & 24 months

b)

6 & 36 Months

c)

12 & 36 month

d)

12 months only

7.

What is the name of this function ?

a)

Speedfencing

b)

SpeedControler

c)

Stop Vehicle running

d)

Speedtracker

8.

Which add - on feature can be installed at permanent cost From MYR 3,466.00

a)

GPS system

b)

Navigation Package

c)

Hard-disc navigation

d)

Google Map

9.

Which package customer can purchase at the price - MYR 914.00 for 36 months

a)

Lock & unlock car package

b)

Excellence Package

c)

Navigation Package

d)

Remote Package

10.

Finds your Mercedes whenever and wherever is referring ​ (a)   ​ function under Remote Package.

Choose from the below words
Vehicle Tracker
Parking locater
Remote unlock & lock car
valet parking &curfew mind
11.

If the customer purchase Navigation Package, they need send the car to workshop to update the latest map.

a)

True

b)

False

12.

Customer : Hi Cycle & Carriage, my work required to travel a lot and most of time will leave the car parked in porch. Since it's left idle for few days/weeks, found there is odors because the windows is closed. Any recommendation you can suggest to over come the issue ?

BizDeC agent : Don't worry Mr. Customer, with MMC you can open & close the windows at your fingertips by using ​ ​ ​ (a)   Function

Choose from the below words
Remote Window Control
Door / Unlock remote control
Key Remote Control
Remote Package
13.

Excellence Package comes with total 15 Digital extras functions

a)

True

b)

False

14.

Customer : I heard from my friends that remote package & navigation has expiry period, how long is the valid period is given to all customers.

BizDeC agent : Dear Customer, the package is given complimentary for ______ years

a)

1

b)

5

c)

3

d)

4

15.

Accident Recovery and Breakdown Management, Maintenance Management and Telediagnostics is part Exclusive Standard Services Digital Extras and available without fee to customers

a)

True

b)

False