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WorksheetsQQtest
Total questions: 90
Worksheet time: 45mins
What do you need to back up your iPhone or iPad using iCloud?
Available iCloud storage space
Encryption key
USB or USB-C to Lightning cable
iCloud automatically backs up your iPhone or iPad every day.
True
False
What should you do to back up a device to a computer?
Connect to Wi-Fi.
Encrypt your backup.
Manually initiate the backup.
When you use a computer to back up your iPhone or iPad, you must manually initiate the backup.
What must you do when you create an encrypted backup on your computer?
Reformat the startup disk.
You don’t need to reformat the startup disk to create an encrypted backup.
Store the password somewhere safe.
If you create an encrypted backup, write down the password and store it somewhere safe. You have no way to recover encrypted backups without this password.
Update Startup Security settings.
You don’t need to update your Startup Security settings to create an encrypted backup.
Which accessory do you need to migrate data from one iPhone to another using a wired connection?
USB-C to USB Adapter
Lightning to USB Camera Adapter
Lightning to USB 3 Camera Adapter
Which method lets you transfer data and content directly from your current device to your new device?
iCloud
Computer
Quick Start
Where do you complete steps that you skipped during Quick Start?
In Settings on your new device
In Setup Assistant on your current device
In a web browser logged in to your iCloud account on your new device
Which of the following should you turn off before you restore iPhone to factory settings?
Find My
Cellular data
Notifications
Where on iPhone or iPad can you find the Erase All Content and Settings option?
Settings > Control Center
Settings > General > Transfer or Reset
Settings > General > Software Update
Where in Apple Configurator can you choose to restore a device to factory settings?
Actions > Prepare
Actions > Advanced > Revive Device
Actions > Restore
What happens if Find My is still turned on when you try to restore iPhone or iPad using a Mac?
The restore attempt can’t continue.
Your Mac disconnects the device.
You must enter the Apple ID password on your Mac.
Which of the following is required to restore your data to your iPhone using iCloud?
iPhone reset to factory settings
A Mac with macOS 12.0 or later
A 5G cellular connection
A wired Ethernet connection
Which of the following is required to restore your data to your iPhone from your Mac?
iPhone reset to factory settings
A USB or USB-C to Lightning cable
A wired Ethernet connection
Two-factor authentication
Which type of backup works with a currently setup iPhone or iPad?
Device mirroring
iCloud backup
Mac backup
Which of the following do you need to do on your iPhone before you restore from a Mac backup?
Sign out of iCloud
Turn off Find My
Manually start an iCloud backup
Which of the following is a reason to revive a device?
Updating iOS
Refreshing the device for a new user
Unsticking the device from the Apple logo or a blank screen
What do you need to do first when you put a device in recovery mode?
Turn off the device.
Sign out of iCloud.
Connect the device to a Mac.
Which other option can you use if you can’t revive your device and it’s stuck on the Apple logo?
Enter recovery mode and attempt to restore the device.
Enter recovery mode and update the device.
Enter recovery mode and restore from a backup.
Which of the following does Apple Configurator for Mac back up?
Music
Settings
Videos
Photos
Which option can you access to view the current activity of Apple Configurator for Mac?
Double-click the device and select Activity.
From the Apple Configurator menu, choose View Activity.
From the Apple Configurator menu bar, choose Window > Activity.
Before backing up a device, why is it important that you review the device’s content for any information you don’t want to restore to other devices?
Backups can contain private information, such as passwords.
You don’t need to review the backup because it’s encrypted.
When you back up a device, only nonpersonal information is backed up.
Which setting lets your device join a cellular network while you travel internationally?
Data Roaming
Personal Hotspot
Carrier Services
What is an alternative method to turn off cellular data in Settings?
Turn on Airplane Mode.
Tap General > Reset > Restart.
Tap Cellular > Cellular Data Options > Voice & Data > Turn off all data.
What is required to set up Instant Hotspot?
iOS 14 or later
Each device is signed in to iCloud with the same Apple ID
A USB connection from iPhone to your Mac
A secure Wi-Fi password
When connecting to Personal Hotspot with Wi-Fi, what is the name of the network?
Instant Hotspot
Personal Hotspot
Your Apple ID
Your device name
Which connection option requires a Personal Hotspot password?
USB
Wi-Fi
Instant Hotspot
Which of the following doesn’t disconnect a device from a Personal Hotspot?
Locking the screen
Turning off Wi-Fi
Turning off Bluetooth
Turning off Allow Others to Join
How can you identify a secured Wi-Fi network when selecting a wireless network to join on iPhone or iPad?
The name of the network appears in bold.
A small lock icon appears beside the Wi-Fi icon.
Text describing the type of security appears below the name of the network.
Which option turns off Auto-Login when joining a captive network without valid credentials on iPhone or iPad?
Cancel
Other Network
Without Internet
How do you access settings for managing private MAC addresses for a Wi-Fi network on iPhone and iPad?
In Settings, tap General > Wi-Fi address.
In Settings, tap Privacy > Location Services > Tracking.
In Settings, tap Wi-Fi, then tap the info button of a Wi-Fi network.
Which devices can receive files that you send with AirDrop from iPhone or iPad?
Mac computers
Android phones
Windows PCs
How can you control who can discover your iPhone or iPad when it’s within AirDrop range?
Turn off AirDrop in Privacy settings.
Set AirDrop to Contacts Only.
Require a verification code from the other device in Password & Security settings.
What can you do if you’re having issues sending a file with AirDrop?
Make sure that you’re sending from an app developed by Apple.
Adjust your Share options in Settings.
Adjust your AirDrop receiving settings in Control Center.
Where is the setting on iPhone and iPad that keeps apps updated automatically?
In Settings > App Store
In Settings > Control Center
In Settings > General
What’s the first action you should try when an app is unresponsive?
Update iOS or iPadOS.
Force the app to quit and reopen it.
Contact the developer.
What can you do if restarting apps and devices and updating apps doesn’t improve app behavior?
Update iOS or iPadOS.
Contact Apple Support.
Find another app.
What is an Apple ID recovery key?
A user-defined code sent to Apple when a user activates a new device
A randomly generated code you use to reset your password
A temporary code Apple sends to a trusted device or phone number when a user signs in to a new device
Where can you add or change trusted phone numbers on iPad or iPhone?
Tap Settings > Touch ID & Passcode.
Tap Settings > Cellular.
Tap Settings > Apple ID > Password & Security.
Which item is NOT needed to reset an Apple ID password on iPad or iPhone?
Trusted phone number
Current Apple ID password
Your Apple ID email address
Which set of technologies does Location Services use to determine your device location?
Three‑axis gyro, accelerometer, proximity sensor, and dead reckoning
Public IP geolocation, digital compass, motion processing, and AirTag Precision Finding
GPS signals, Bluetooth connections, local Wi-Fi networks, and the cellular network
You want to limit the information shared with a shopping coupon app, but still want to see offers relevant for places no more than a short drive away.
What setting should you change?
Turn off Location Alerts.
Turn off Location Services.
Turn off Precise Location.
Turn off Significant Locations.
Maps shows your precise location, but you can’t send it to a friend using Messages.
What setting must you change to send your device location?
Location Alerts
Location Services
Share My Location
Significant Locations
What happens when you turn on Find My.
iCloud is automatically set up.
Activation Lock turns on automatically.
Your account security is automatically upgraded.
What can you turn on in Find My to protect against unauthorized access to a missing iPhone or iPad?
Lost Mode
Lock
Activation Lock
What should you do if you lose your iPhone and don’t have another device with Find My?
Borrow a Mac and use Find My.
Access iCloud.com from a browser on a Mac, then use Find My.
Access iCloud.com from a browser on a computer, then use Find My.
What can you do with iOS sysdiagnose?
Extract information from iPhone and iPad devices
Extract information from any Apple device
Extract information from iPhone devices only
Which buttons do you press to start iOS sysdiagnose
The volume up button and the side or top button
The side or top button
Both volume buttons and the side or top button
Where are sysdiagnose log files located on iPhone?
Settings > Privacy & Security > Analytics & Improvements > Analytics Data
Settings > Privacy > Analytics & Improvements > Share With App Developers
Settings > Privacy > Tracking
How do you start up a Mac with Apple silicon in macOS Recovery?
With the Mac shut down, press and hold the power button until “Loading startup options” appears.
Turn on or restart the Mac, then immediately press and hold the Shift key as it starts up.
Turn on or restart the Mac, then immediately press and hold Command-R until the Apple logo appears.
What does safe mode prevent from loading when you start up a Mac?
Wi-Fi
System Settings
Login items
What is a function of macOS Recovery?
macOS Recovery enables target disk mode.
macOS Recovery helps you repair or erase a hard disk.
macOS Recovery helps you restore your internet connection.
Which statement about Erase All Content and Settings is true?
Find My and Activation Lock remain turned on after your Mac erases all content and settings.
Bluetooth devices remain paired to your Mac after Erase All Content and Settings completes the erase process.
Erase All Content and Settings can be undone.
Third-party apps are removed from your Mac after it’s been erased.
How must you start a Mac to erase the built-in startup disk?
In macOS
In macOS Recovery
In Erase-Disk Mode
In Start-Up Disk Mode
How do you start a Mac with Apple silicon in DFU mode?
Press and hold the power button until “Loading startup options” appears, then immediately press and hold the left Control key, right Option key, and right Shift key. After 10 seconds, immediately release the three keys but continue to press and hold the power button until a DFU icon appears on the screen.
Press and hold the power button and at the same time press all three of the following keys for 10 seconds: the left Control key, left Option key, and right Shift key. After 10 seconds, immediately release the three keys but continue to press and hold the power button until a DFU icon appears in Apple Configurator.
Press and hold the power button until “Loading startup options” appears, then immediately press and hold the left Control key, left Option key, and left Shift key. After 10 seconds, immediately release the three keys but continue to press and hold the power button until a DFU icon appears in Apple Configurator.
Press and hold the power button and at the same time press all three of the following keys for 15 seconds: the left Control key, left Option key, and left Shift key. After 15 seconds, immediately release the three keys but continue to press and hold the power button until a DFU icon appears on the screen.
Which of these actions does Migration Assistant perform when you migrate content from one Mac to another Mac?
It transfers contacts, calendars, email accounts, and more from iCloud.
It transfers applications, user accounts, settings, and other content from a Mac.
It helps you upgrade from earlier macOS versions to the current version.
It stores content on an external storage device so that you can move it to a Mac later.
In which folder do you find Migration Assistant on a Mac?
Applications/Utilities
System/Library/CoreServices/Applications/Utilities
Downloads/Migration
Applications/Tools
How do you reset another user’s account password when you’re logged in to an administrator account on a Mac?
Select Password & Security in Apple ID settings, then click Change Password and enter a new password.
Select the user’s account in Users & Groups settings, then click the Info button, click Reset Password, and enter a new password.
You reset another user’s login password in Users & Groups settings.
Select the General pane in Privacy & Security settings, then click Change Password and enter a new password.
What does the message “If you forgot your password, you can reset it using your Apple ID” tell you about your ability to reset the password?
Because the Mac has FileVault turned on, you can use your iCloud account to reset the password.
Because you have an iCloud account set up on the Mac, you can use your Apple ID credentials to reset the password.
Because your user account is associated with your Apple ID, you can use your Apple ID credentials to reset the password.
With FileVault turned on, a message to restart and show password reset options appears after you enter an incorrect password three times.
Restart the Mac again while you press and hold the Command-P keys until the Password Reset assistant appears.
Keep entering an incorrect password until the Mac automatically shuts down and restarts in macOS Recovery to reset the password.
Wait until a message at the bottom of the login screen appears that instructs you to use the power button to shut down the Mac and restart it in macOS Recovery.
Why must you reauthenticate to your iCloud account when you log in on a Mac after your login password has been reset?
Reauthenticating the account adds a Mac back to the trusted devices list after a login password reset.
Reauthenticating the account turns Activation Lock and Find My Mac back on after a login password reset.
Reauthenticating the account adds the Apple ID password to the new login keychain after a login password reset.
What must you enter in Keychain Access if you want to unlock an archived login keychain?
The new login password for the macOS user account after it was reset
The old login password for the macOS user account before it was reset
The password for the iCloud account that’s used with the macOS user account
Which keychain contains the items listed in Passwords settings when iCloud Keychain isn’t turned on?
Login keychain
Local Items keychain
System Keychain
Which folder path do you enter in the Finder to locate an archived login keychain file named login_renamed_1.keychain-db?
~/Library/Keychains/
~/System/Library/Keychains/
~/Applications/Utilities/Keychains/
Where should you check the status of your network connection?
Accessibility settings
Network settings
General settings
Find My app
Where in Network settings can you renew your DHCP lease?
Other Services > Set Service Order
[service name] > Details > TCP/IP
[service name] > Known Networks > Network Settings
Other Services > Add Service
Which Terminal command can help you determine whether a communication issue is related to your computer, your connection, or a remote device?
Info
Netstat
Ping
Which key or key combination do you press and hold before you click the Wi-Fi status icon to access the Open Wireless Diagnostics option?
Shift
Option
Command-W
Option-Command-Esc
Which type of file is the wireless diagnostics report?
Plain text
Encrypted
Obfuscated
Compressed
Where can you find the wireless diagnostics report?
/system/volumes
/library/logs
/root/shared
/var/tmp
Where can you find AirDrop settings on macOS?
The Finder window
General settings pane
Privacy & Security settings pane
If you want to send a file that’s automatically accepted by a secondary device, what must you verify on both devices?
Both devices must be signed in to the same Apple ID.
Both devices must have Firewall settings turned on.
Both devices must have Wi-Fi and Bluetooth turned off.
When troubleshooting AirDrop, which System Settings option should you choose?
Network > Firewall
Privacy & Security
General
Which option in System Settings do you use to turn on FileVault on a Mac?
Privacy & Security
General > Storage
Apple ID
Users & Groups
What should you do after you turn on FileVault?
Continue to use the Mac as you normally do.
Wait until FileVault encryption is complete.
Quit all applications.
Log out of your user account.
You’ve forgotten your login password or it’s locked from too many failed attempts to log in.
What’s the alternative method to unlock FileVault and reset your password?
Call AppleCare to create a new account recovery key.
Use iCloud Account Recovery.
Create a new local recovery key.
How do you remove an app’s access to the camera in the Privacy section of Privacy & Security settings?
Click the app from the list in Camera settings and click the minus button.
Turn off the app from the Camera settings list.
Click the app and click Disable Camera Access.
Enter an administrator account password, then delete the app from Camera settings.
What do privacy settings help users do?
Prevent unauthorized apps from opening
Control what apps can or can’t do with a Mac
Secure data on their disk by encrypting the contents automatically
Which privacy setting allows apps to monitor input from the user’s keyboard even while they’re using other apps?
Accessibility
Automation
Bluetooth
Input Monitoring
Which sharing service uses the VNC protocol?
Internet sharing
File sharing
Printer sharing
Screen sharing
Which sharing service allows you to store software updates, apps, and other content on your computer to reduce bandwidth usage and speed up installation on supported devices?
Media sharing
Content caching
File sharing
Internet sharing
Which Apple application allows others to access your computer?
Apple Remote Login
Internet sharing
Apple Remote Desktop
File sharing
Which web address should you use to locate a Mac if you don’t have access to Find My on another Apple device?
iCloud.com
FindMy.com
support.apple.com
What does the “Find My network” option do to help you locate missing devices?
It lets you find devices using Bluetooth connections.
It automatically plays a sound when the device loses its Wi-Fi connection.
It allows a message to appeaer on a Mac when it isn’t connected to Wi-Fi.
What additional information must you provide to use the remote erase option on iCloud.com?
Verification code
Your Mac computer’s serial number
Touch ID or Face ID confirmation
Which grouping helps you view hidden processes?
All Processes
My Processes
Inactive Processes
What should you do if an app is unresponsive?
Click the Stop button in Activity Monitor, then click Force Quit to close an unresponsive app.
Run a system diagnostic.
From the menu bar, choose View > All Processes.
What additional information can you find in Activity Monitor on MacBook Pro?
Battery usage
Graphics card usage
Energy Impact
Which report type is generated when an app quits unexpectedly?
Log report
Crash report
Spin report
Which level of message is a warning?
Error message
Debug message
Fault message
When does Console begin streaming log messages?
When the computer starts
When a user logs in
When you click “Start streaming” in the app
When an app unexpectedly quits
