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Business Management: Leadership

Total questions: 12

Worksheet time: 6mins

Name
Class
Date
1.

What is motivation?

a)

ability managers have to make other people act certain ways

b)

needs v. wants

c)

factors that give people a reason to act on something

d)

ability to influence people

2.

Maslow's Hierarchy of Needs is...

a)

one theory of motivation based on a hierarchy of needs

b)

one theory of leadership based on needs.

c)

one theory of power based on needs.

3.

What is power?

a)

struggle between people with opposite needs.

b)

ability to talk to others.

c)

ability to influence others.

d)

ability to have other people act a certain way.

4.

There are 3 main management/leadership styles. Which leadership style may result in low productivity?

a)

laissez-faire

b)

authoritarian

c)

democratic

d)

unviersal

5.

Autocratic management/leadership style is leaders who...

a)

creates a group who feels empowered.

b)

talk to their team to gather input, then make the final decision.

c)

give direct orders, similar to a dictator.

d)

is a hands off manager.

6.

Which leadership style usually creates a high productive team, with good morale and good teamwork?

a)

Democratic

b)

Lassez-faire

c)

Autocratic

d)

universal

7.

One thing that managers may have to handle is conflict. What is conflict?

a)

struggle between people with opposing needs.

b)

power of influence

c)

physical, chemical, or emotional factor that causes mental or physical tension.

d)

ability to make people act a certain way.

8.

Good leadership skills include all of the following EXCEPT

a)

Plan

b)

Build a team

c)

Encourage independent thinking

d)

Don't adapt to unusual situations.

9.

Other skills good leaders need include:

a)

Set a good example and listen to others' views, and treat people with respect.

b)

Encourage employees to deal with their own conflict.

c)

Take the credit for the positive things your employees accomplish.

d)

Allow your employees to succeed or fail, as they choose.

10.

Disadvantages to the laissez-faire leadership/management style includes:

a)

work declines when the manager is offsite not giving direct orders.

b)

team works well together, but manager makes all of the decisions.

c)

leaders often are not confident, plus individuals lack enthusiasm, and lack motivation.

d)

not having confidence in their teams.

11.

Democratic leadership...

a)

encourages exchange of ideas and group members develop a sense of responsibility.

b)

includes managers who choose not to lead.

c)

takes credit for their team's accomplishments.

d)

Does not allow employees to take initiative.

12.

Effective leaders must...

a)

give direct orders without any input or care for teamwork.

b)

have a vision for the future, develop strategies, and motivate employees.

c)

let people manage themselves.

d)

be born with the skills of leadership.