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communication skills

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Good communication is crucial to all relationships.

a)

True

b)

False

2.

The barriers to communication are misunderstandings, language/culture, and ______.

a)

texting

b)

active listening

c)

poor listening skills

d)

clear communication

3.

What is nonverbal communication?

a)

Using facial expressions, gestures, etc.

b)

Using your words

c)

Talking face-to-face

d)

Being silent

4.

________ is the act of giving, receiving, and sharing information

a)

Helping

b)

Kindness

c)

Communication

d)

Networking

5.

To become an engaged listener you must...

a)

Listen actively

b)

Put all distractions aside

c)

Only speak to interesting people

d)

Give and gather good information

6.

Cultural differences & language, lack of personalization to a message, Inability to actively listen are examples of

a)

Lack of cultural knowledge

b)

Barriers to good communication

c)

Superiority

d)

Bad coversation

7.

what is direct communication

a)

Face to face

b)

Via email

c)

Via chat

d)

Body languange

8.

Non verbal communication implies

a)

Communication using words & symbols

b)

Communication using written notes & gestures

c)

Communication using gestures, symbols, pictures, expressions etc

d)

All of above

9.

Which of these is a communication skill?

a)

Talking at the same time as someone else

b)

Listening to what people say

c)

Putting your fingers on your nose

10.

Which of the following is considered a speaking skill?

a)

Make clear, simple statements

b)

Paying attention

c)

Re-reading your words before you send a message