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Final Examination in Human Resource Management

Total questions: 48

Worksheet time: 36mins

Name
Class
Date
1.

_______is an ongoing process which helps build and maintain effective employee and supervisory relationships.

a)

Performance coaching

b)

Coaching

c)

Mentoring

d)

Performance evaluation

2.

______is the primary tool used to provide employees with information and guidance.

a)

Monitoring

b)

Performance appraisal

c)

Feedback

d)

Performance monitoring

3.

Night differential is compensated if work hours fall between 6:00PM to 6:00AM. What is the standard night differential % based on labor standards?

a)

6%

b)

3%

c)

10%

d)

20%

4.

It refers to pay or exchange in monetary terms of work performed by the employee and is paid by the employer. This can be in form of wages, salary or tips.

a)

Benefits

b)

Compensation

c)

Motivation

d)

Performance

5.

 A non-monetary incentives given to employees like health benefits for which the employee doesn't have to pay

a)

Compensation and Benefits

b)

Compensation

c)

Benefits

6.

This component of compensation and benefits refers to salary or wage which an employee will definitely get as long as he or she is an employee of the company

a)

Variable Pay

b)

Fixed Pay

c)

Equity Pay

7.

This refers to a reward paid to an employee for the work they do for an organization

a)

Compensation and Benefits

b)

Compensation

c)

Benefits

8.

Payment received by the employee because success in achieving the organization target is called __________.

a)

salary

b)

wages

c)

incentive

d)

benefits

9.

Below are the objectives of remuneration systems EXCEPT:

a)

Identify training needs for specific employees

b)

Attract employees to work in the organization

c)

Retain efficient employees

d)

Establish a simple system that is easy to administer

10.

Faiz is a new chef in Kuali's Kitchen Restaurant. However, his salary is higher than Kamarul, the senior waiter who already work 4 years in the same restaurant.


Why do you think Faiz get higher salary compared to Kamarul?

a)

seniority

b)

increase cost of living

c)

degree of skill

11.

Listed below are the statutory benefits for staff EXCEPT:

a)

maternity leave

b)

national day

c)

health care

d)

annual leave

12.

To become effective, the rewards scheme must be attractive to the employee because _________.

a)

it can increase employee's motivation

b)

it can create a harmonious relationship between employer and employee

c)

it can helps to reduce employment cost

d)

it can give good reputation for the company

13.

Ahmad receives a job offer but is unsure if the company offers sick leave and holiday pay. To answer this question he should request the company provide him with which of the following?

a)

A summary of the benefits program

b)

The company's current stock price

c)

A summary of his compensation

d)

A description of the variable pay programs

14.

What is remuneration?

a)

Benefits provided to employees for their work performance

b)

payment to employee for the exchange of skills, talents, knowledge and aptitudes.

c)

A commission paid to employees

d)

Bonuses

15.

What benefits do remunerations bring?

a)

incentives

b)

Commissions

c)

Bonuses

d)

All of the above

16.

Social security, rest days, holiday pay.. are all examples of…

a)

Payroll

b)

Compensation

c)

Benefits

d)

All of the above

17.

Considered to be 30-40 hours a week

a)

Part-time employment

b)

Overtime

c)

Full-time employment

d)

Shift pay

18.

Refers to the additional pay for work performed an excess of 8 hours a day.

a)

Shift pay

b)

Holiday pay

c)

Overtime

d)

Part-time pay

19.
What is a definition of 'Salary'
a)
Paid an annual, fixed amount
b)
Paid per item produced/made
c)
Paid an extra figure if you meet targets
d)
Paid per hour
20.

Insurance is an example of

a)

Wages

b)

Employee Benefits

c)

Cost of Living

d)

Location

21.

Retirement plans are examples of...

a)

Wages

b)

Employee Benefits

c)

Cost of Living

d)

Location

22.

It is defined as payment for work or services rendered that is computed on hourly, daily, or weekly basis.

a)

Wage

b)

Salary

c)

Compensation

d)

Wage Rate

23.

The following options below are some benefits of wage earner EXCEPT

a)

Exemption from paying income tax

b)

13th month pay

c)

Cost of living allowance

d)

Exemption from paying SSS, PhilHealth, and Pag-IBIG

24.

The following options below are de minimis benefits given by employer EXCEPT

a)

Medical allowance

b)

Sick leave

c)

Rice subsidy

d)

Movie allowance

25.

Jake is a wage earner in RMI manufacturer and paid 93 pesos per hour. If he works 10 hours per day, what will be his daily wage?

a)

P930

b)

P744

c)

P920

d)

P750

26.

a process of gaining the skills and knowledge needed to do a specific job.

a)

training

b)

development

c)

benefit

d)

salary

27.

Which one is NOT a benefit of training and development?

a)

increased productivity

b)

high quality of products

c)

staff retention will be high

d)

employees don't need to use new technology

28.

Latifa is about to start her new job, she has training before starting a job. What type of training is it?

a)

induction

b)

on the job training

c)

off the job training

29.

_____ is learning activities designed to help individual employee to grow but which are not confined to a particular job

a)

Training

b)

Education

c)

Development

d)

Skills

30.

The first step in organizing a training program is

a)

Set learning objectives

b)

Identify training needs

c)

Design the program

d)

Evaluate the program

31.

The following are benefits of training EXCEPT

a)

Increases employee's productivity

b)

Keep employees knowledge and skills up-to-date

c)

Help attract and retain talented employees

d)

Decreases employees' job satisfaction

32.

The following statements are TRUE about training EXCEPT

a)

Training are needed when hiring new employees

b)

Training is needed for newly promoted employees

c)

Training is needed when the law requires it

d)

Training can be used as a disciplinary action tool

33.

Which of the following best describes the term, training? When employees:

a)

Complete training modules online

b)

Watch colleagues

c)

Attend courses at college

d)

Learn the skills and knowledge required for them to perform their job roles effectively

34.

The process of determining a training program’s content by studying the responsibilities and duties a job involves is known as _________.

a)

organization analysis

b)

task analysis

c)

person analysis

d)

environment analysis

35.

A training methods that give a chance for the trainee to act like a real worker in the created environment is called as _____.

a)

coaching

b)

role-playing

c)

behavior modelling

d)

blended learning

36.

"The tendency for positive impressions of a person, company, brand or product in one area to positively influence one's opinion or feelings in other areas"


(Above definition belong to which ratter biases?)

a)

Leniency Errors

b)

Halo Effect

c)

Severity Error

d)

Recency Errors

37.

“He is not formally dressed up in the office. He may be casual at work too!”. This is an example of ________________ bias in Performance Appraisal

a)

Halo effect

b)

Central Tendency

c)

Horn effect

d)

Stereo Typing

38.

“If a worker has few absences, his supervisor might give him a high rating in all other areas of work” this is an example of ________________ bias in Performance Appraisal

a)

Halo effect

b)

Central Tendency

c)

Personal Biases

d)

Stereo Typing

39.

“A professor, with a view to play it safe, might give a class grade near the equal to B, regardless of the differences in individual performances”. This is an example of ________________ bias in Performance Appraisal

a)

Halo effect

b)

Central Tendency

c)

Horn effect

d)

Stereo Typing

40.

What is the aim of managing employees' performance?

a)

To not address employee maximum potential.

b)

To achieve less output.

c)

To ensure that employee works in a manner that is aligned with organizational goals.

d)

To ensure employees do not meet organizational goals.

41.

What are the benefits of employee performance management and appraisal system?

a)

Ignore training needs.

b)

Skip the fair disciplinary proceedings.

c)

Encourage quality performance by rewarding those who do well and improve current performance by giving workers feedback.

d)

No channel of communication between managers and their subordinates.

42.

What should be done by the manager for the low performance employee?

a)

firing the low performance worker

b)

give additional incentive for motivation

c)

conducting interview and counselling

d)

salary cutting for low performance worker

43.

An appraiser method which comparing the subordinates and rank them from top to weakest performance is called _______.

a)

trait rating scales

b)

essay technique

c)

comparative method

d)

ranking technique

44.

______ is an objective assessment of an individual's performance against well-defined benchmarks.

a)

Performance Appraisal

b)

HR Planning

c)

Information for goal identification

d)

None of the above

45.

If I want to partner up a more experience employee with a less experience employee to improve skills I would use?

a)

Induction Training

b)

Mentoring

c)

Off-site Training

d)

On-site Training

46.

_________ are used when it is either impractical or unwise to train employees on the actual equipment used on the job.

a)

job rotation

b)

e-learning

c)

simulations

d)

role-playing

47.

A training methods that give a chance for the trainee to act like a real worker in the created environment is called as _____.

a)

coaching

b)

role-playing

c)

behavior modelling

d)

blended learning

48.

Which of the following best describes unexpected or unplanned training that comes from directly observing work colleagues?

a)

Informal training

b)

Self-learning

c)

Formal training

d)

Target setting