wayground logo

Free Printable Worksheets

NEW

Font size

S
M
L
XL
Worksheets

SALES CONTEST 9-FEB-23

Total questions: 23

Worksheet time: 12mins

Name
Class
Date
1.

WHAT'S THE MAXIMUM AGE LIMIT OF MARUTI INSURANCE VEHICLES?

a)

18 YEARS

b)

20 YEARS

c)

15 YEARS

d)

NONE OF THE ABOVE

2.

WHICH OF THE FOLLOWING PARTS IS NOT COVERED UNDER EXTENDED WARRANTY?

a)

RADIATOR

b)

ECM

c)

TURBO

d)

COMPRESSOR

3.

WHAT IS IRDA

a)

INSURANCE REGULATORY & DEVELOPMENT AUTHORITY

b)

INSURANCE RESERVE & DEVELOPMENT AUTHORITY

c)

INSURANCE RE ISSUANCE & DEVELOPMENT AUTHORITY

d)

NONE OF THE ABOVE

4.

WHAT ARE THE POST APPROVAL DOCUMENTS REQUIRED FOR FINANCE?

a)

SALARY SLIPS (LAST 3 MONTHS)

b)

AGREEMENT KIT

c)

FORM 16 (LAST 2 YEARS)

d)

BANK STATEMENT (LAST 6 MONTHS)

5.

NAVI MAPS IN SMARTPLAY STUDIO HAS FREE TRAIL PERIOD OF .................  ? 

a)

2 WEEKS

b)

4 WEEKS

c)

1 WEEk

d)

3 WEEKS

6.

THE DSE SHOULD COLLECT APPROVAL DOCUMENTS SUCH AS______ THAT NEEDS TO BE SENT TO THE BANK?

a)

ITR, PAN CARD AND INVOICE

b)

ITR, INSURANCE AND PDC

c)

PDC, INSURANCE AND INVOICE

d)

PDC, ITR AND INVOICE

7.

.WHAT IS THE CORRECT SEQUENCE OF ESSENTIALS OF NEEDS ASSESSMENT IN MARUTI SUZUKI SALES PROCESS (MSSP)

a)

PROBING - ANALYZING - LISTENING - SOLUTION

b)

PROBING - LISTENING - ANALYZING -SOLUTION

c)

LISTENING - ANALYZING - PROBING - SOLUTION

d)

PROBING - SOLUTION -LISTENING - ANALYZING

8.

WHAT IS THE OBJECTIVE OF " NEED  ASSESSMENT" STEP IN MARUTI SUZUKI SALES PROCESS (MSSP)?

a)

TO CORRECTLY UNDERSTAND WHAT THE CUSTOMER IS LOOKING FOR

b)

SUGGEST AN APPROPRIATE SOLUTION

c)

BOTH A AND B

d)

NONE OF THE ABOVE

9.

IDENTIFY THE FEATURE WHICH CONVERTS BRAKE ENERGY INTO ELECTRICITY 

a)

TORQUE ASSIST

b)

IDLE START STOP

c)

BRAKE ENERGY REGENERATION

d)

ADVANCED DUAL BATTERY SYSTEM

10.

WHAT IS THAT NOT INCLUDED IN "PREPARATION" STEP IN MARUTI SUZUKI SALES PROCESS (MSSP) ?

a)

APPEARANCE

b)

SKILLS

c)

GREET TO CUSTOMERS

d)

KNOWLEDGE

11.

WHAT ARE THE SOURCE OF GETTING NATURAL ENQUIRES? *

a)

REFERENCE

b)

EVENTS

c)

TELEPHONIC (IN - BOUND)

d)

COLD CALL

12.

WHAT IS NOT BENEFIT OF EFFECTIVE LISTENING? *

a)

SOLVE PROBLEM

b)

SAVES TIME

c)

ASSUME

d)

BUILDS RAPPORT

13.

WHICH OF THE FOLLOWING FEATURES IN AGS VEHICLE HELPS SHIFT TO LOWER GEAR WHEN ACCELERATOR PEDAL IS PRESSED HARD?

a)

SHIFT ON FLY

b)

KICKED DOWN FUNCTION

c)

BOTH A&B

d)

CREEP FUNCTION

14.

IN AUTO GEAR SHIFT TECHNOLOGY , HOW DO THE GEARS CHANGE TO HIGHER GEAR IN MANUAL (M) MODE ? 

a)

GEARS HAVE TO SHIFTED MANUALLY BY PRESSING THE GEAR LEVER TO / "+/"

b)

ECU ( ELECTRONIC CONTROL UNIT ) SHIFTS GEARS UP DEPENDING ON LOAD IN THE GEAR

c)

GEARS WILL SHIFT UP ON THEIR OWN WITH INCREASE IN SPEED

d)

NONE OF THE ABOVE

15.

. IN A CAR HAVE A 376 CHECK POINTS. HOW IT WILL EVALUATED ?

1-UPDATE CAR INFORMATION

2-REAL TIME AVAILABILITY

3-DIGITAL EVALUATION

4-DIFFICULT PROCESS

5-TRAINED EVALUATION

a)

3 AND 5

b)

2 AND 5

c)

1 AND 3

d)

4 AND 5

16.

WHAT ARE THE ATTRIBUTES OF APPEARANCE? *

a)

PERSONAL HYGIENE

b)

PROFESSIONAL DRESS UP

c)

BOTH A AND B

d)

NONE OF THE ABOVE

17.

WHICH OF THE FOLLOWING NEEDS TO BE DONE TO START A CAR EQUIPPED WITH AGS?

a)

CLUTCH PEDAL PRESSED AND GEAR LEVER IN M MODE

b)

BRAKE PEDAL PRESSED AND GEAR LEVER IN N MODE

c)

BRAKE PEDAL PRESSED AND GEAR LEVER IN D MODE

d)

CLUTCH PEDAL PRESSED AND GEAR LEVER IN D MODE

18.

THE FORCE REQUIRED TO STOP A VEHICLE IS DEPENDENT ON WHICH FACTORS ............... ?

a)

THE WEIGHT OF VEHICLE

b)

THE DECELERATION RATE

c)

BOTH 1 & 2

d)

NONE OF THE ABOVE

19.

MAKE ORDER FOR FINANCIAL PROCESS? *

1-DELIEVERY ORDER (OR) DISPERSAL ADVISE LETTER SEND TO THE DEALER SHIP

2-CONDUCT FIELD INVESTICATION

3-COLLECTED ALL POST APPROVAL DOCUMENTS

4-CUSTOMER GET LOAN APPROVAL

5-CHECK CREDIT VERIFICATION

6-CUSTOMER DOCUMENTS ARE SEND TO THE BANK

a)

6-2-4-5-3-1

b)

5-1-6-3-4-2

c)

6-2-5-4-3-1

d)

6-1-5-4-3-2

20.

HOW DOES A DRUM BRAKE WORKS ?  *

a)

FRICTION IS APPLIED ON THE OUTER SURFACE OF A FLAT , DISC SHAPED ROTOR

b)

FRICTION IS APPLIED TO THE INNER SURFACE OF A HOLLOW CYLINDER ROTOR

c)

BOTH 1 & 2

d)

NONE OF THE ABOVE

21.

WHAT IS THE SECOND 'S' IN DEMO SEQUENCE FIRSST ?

a)

SEAT

b)

SAFE

c)

SECURITY

d)

SAFETY

22.

WHICH OF THE FOLLOWING IS NOT A TYPE OF AUTOMATIC TRANSMISSION ? 

a)

AUTOMATIC TRANSMISSION (AT )

b)

CONTINUOUS VARIABLE TRANSMISSION (CVT)

c)

DIRECT SHIFT GEARBOX (DSG)

d)

VARIABLE GEOMETRY CHARGER (VGC)

23.

WHAT WE SHOULD NOT DO DURING WELCOME STEP OF MARUTI SUZUKI SALES PROCESS (MSSP)?

a)

INITIATE SHORT CONVERSATION

b)

HANDOVER YOUR BUSINESS CARD

c)

ATTEND PROMPTLY & GREET WITH A WARM SMILE AT NAVIGATION PORTAL

d)

START THE CONVERSATION WITHOUT INTRODUCING YOURSELF