WorksheetsCommunication skills
Total questions: 6
Worksheet time: 5mins
What are the personal skills?
Problem-solving
Stress
Team-work
It-skills
What's a good communication?
C to the O - C - O - N - A
Be poppin' on them 80's
Who woulda' thought lil' 'thing turn up on them like a fadeway
Here for the throne, Khaleesi Flow
Burn 'em all, ain't no playin' no games
The process of exchanging ideas, thoughts, opinions, knowledge and data so that message is received and understood with clarity and purpose
The process of how to make pasta with bacon, tomato sauce, black pepper, onions, garlic and of course cheese click here for more clarity and purpose
For talk with a customer do you need...?
Listening podcasts about how to talk clearly with the clients
Jurin got that fire flame flavor
When the spice kicks
A good volume, intonation and body language management
Why the good communication is important?
A good communication helps to build a positive work environment and human relationships
Is necessary for have a connection with your coworkers
Is important because you need the communication for have a connection
What skills do you need in a call center?
Concentration, responsibility, mumble
Strong communications skills, listening skills, a customer-focused attitude
Stress, anxiety, sadness
EXTRA POINTS!!
How do you avoid the stress?
