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Sales I - 1.00 Vocabulary Review

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

The exchange of a commodity for money; the action of selling something.

a)

Marketing

b)

Advertising

c)

Presenting

d)

Sales

2.

The amount of money a salesperson earns based on the number of sales they have made.

a)

Compensation

b)

Commission

c)

Salary

d)

Bonus

3.

A person whose job is to sell products or services for a company, often in a particular area.

a)

Sales Representative

b)

Sales Associate

c)

Sales Excutive

d)

Sales Manager

4.

Speaking face-to-face, over the phone, or via video software to another person or group of people.

a)

Non-Verbal

b)

Verbal

c)

Written

d)

Active Listening

5.

Being ready, willing, and able to work hard. These people care about and take pride in the quality of their performance.

a)

Interpersonal

b)

Honesty

c)

Initiative

d)

Industriousness

6.

The principles by which you live. They are the ideas, morals, and characteristics that are the most important to you.

a)

Quality

b)

Values

c)

Personal Trait

d)

Strengths

7.

An environment where individuals study a digital-based curriculum taught by instructors that lecture online via video or audio.

a)

Customer Relationship Management (CRM)

b)

E-Commerce

c)

Virtual Learning

d)

Sales Force Automation (SFA)

8.

A technology for managing a company’s relationships and interactions with customers and potential customers.

a)

Customer Relationship Management (CRM)

b)

E-Commerce

c)

Virtual Learning

d)

Sales Force Automation (SFA)

9.

The process of turning communication into thoughts, where the receiver is able to understand, and interpret a message from a sender.

a)

Encoding

b)

Decoding

c)

Communication

d)

Barrier

10.

The two-way process of sending and receiving information, ideas, feelings, and beliefs.

a)

Encoding

b)

Decoding

c)

Communication

d)

Barrier