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Basic Marketing practice chapter1234

Total questions: 12

Worksheet time: 9mins

Name
Class
Date
1.

  ________ are created when the buying power backs a person’s want.

a)

needs

b)

wants

c)

demands

d)

request

2.

There are ______ stages in Maslow Hierarchy of needs.

a)

three

b)

four

c)

five

d)

six

3.

Love and sense of belonging is the example of _________.

a)

self-actualization

b)

social needs

c)

physiological needs

d)

self-esteem

4.

A good mission statements has below characteristics, EXCEPT:

a)

scope

b)

motivating

c)

policy

d)

wide

5.

Based on BCG Growth Matrix, if the market growth rate is high, and the relative market share low, it shows that, the company performance is at _________ quadrant.

a)

stars

b)

question marks

c)

cash cow

d)

dogs

6.

When the company’s performance is cash cow, the best suggested action taken for the company is to __________.

a)

build

b)

hold

c)

harvest

d)

divest

7.

SWOT analysis is explaining about __________.

a)

strength, weakness, opportunity and threat

b)

social, weakness, organization and telecommunication

c)

strength, wellness, opportunity and telecommunication

d)

social, wellness, opportunity and task

8.

A person who control the information flow in relation to purchase is called __________.

a)

user

b)

decider

c)

influencer

d)

gatekeepers

9.

If perceived performance is lower than buyer expectation, it will creates _________.

a)

dissatisfied buyer

b)

satisfied buyer

c)

delighted buyer

d)

neutral buyer

10.

Straight rebuy is __________.

a)

a product that new developed by the manufacturer

b)

a product that purchased regularly in a continuous manner

c)

a product that had been purchased before, but has some improvement

d)

a product that purchased directly from the manufacturer without involving intermediaries

11.

It is important for the seller to know whether the buyer is satisfied or not with the product sold because _________.

a)

to enable repurchase in the future

b)

to reduce the production cost

c)

to encourage employee's loyalty

d)

to encourage a fair competition with rivalry

12.

Which of the followings are the examples of the product that classified under habitual buying behavior?

a)

cars and laptop

b)

sofa and kitchen cabinet

c)

snack food and drinks

d)

perfume and handbags