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Worksheets

Chapter 10 & 11

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

A _____________ is detailed written and visual information about an item or process.

a)

description

b)

manual

c)

technical documents

d)

documents

2.

_______ refers to the websites and apps that allow individual users to network onine by creating and sharing content with one another.

a)

Social Media

b)

Media

c)

Technical Manuals

d)

Social applications

3.

A map to the information contained within the manual is a _________

a)

table of content

b)

content

c)

index

4.

A ____________ is a series of actions taken to achieve a stated goal.

a)

process

b)

steps

c)

table of contents

d)

bulleted points

5.

Two examples of technical documents are ____________ and mauals.

a)

summary

b)

Instructions

c)

process

d)

index

6.

_________ is the process of indexing a website so that it will rank higher on the list of returned results when a search is conducted.

a)

search engine optimization (SEO)

b)

Internet

c)

Phishing

d)

Ask Ms. Chevaili

7.

A type of object that has working parts is a ___________

a)

mechanism

b)

mechanical

c)

robot

d)

item

8.

Social media platforms include blogs, facebook, twitter or ______.

a)

LinkedIn

b)

Google

c)

Teams

d)

WWW

9.

The two types of technical descriptions are object descriptions and _________ descriptions.

a)

process

b)

mechanism

c)

robotics

d)

technical

10.

Social media is generally used to inform, instruct, __________ or persuade

a)

request

b)

approve

c)

deny

11.

The __________ of the report is a guideline of how much information will be included.

a)

scope

b)

summary

c)

format

d)

proposal

12.

A __________________ typically contains an idea and attempts to persuade the reader to take a certain course of action.

a)

Proposal

b)

Scope

c)

sequence

d)

process

13.

when organizing by order of ___________, present information from most to least important.

a)

importance

b)

sequence

c)

urgency

d)

chronological

14.

A ____________ legally protects the material's owner from distribution of his or her work without permission.

a)

copyright

b)

infringement

c)

cybersecurity

d)

license

15.

When the report will describe a problem and offer a solution or multiple solutions, it is helpful to use ____________ organization.

a)

problem-solution

b)

chronological

c)

sequential

d)

not sure

16.

When you are reporting events or discussing a process, the chronological or _______ order is a good choice.

a)

sequential

b)

order of importance

c)

step by step

d)

chronological

17.

_______________ organization is useful when your report reflects an investigation.

a)

Cause-and-Effect

b)

sequential

c)

problem-solution

d)

chronological

18.

Style manuals like the ___________ and the MLA handbook include formatting guidelines.

a)

Chicago Manual of Style

b)

New York Manual of Style

c)

Brownsville Manual of Style

d)

IDK

19.

A ________ is an effective method of getting information about people's opinions on topics.

a)

survey

b)

interview

c)

primary interview

d)

secondary research

20.

If terminology used in the report may be unfamiliar to some readers, include a ___________ at the end of the report to define important terms.

a)

Glossary

b)

Index

c)

Summary

d)

Manual