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SMGF133 Topic 1

Total questions: 10

Worksheet time: 6mins

Name
Class
Date
1.

Responsible for making organization-wide decisions and establishing plans and goals that affect the entire organization refers to

a)

middle managers

b)

top-managers

c)

first-line managers

d)

non-management staffs

2.

The ability to think and conceptualize about abstract and complex situations concerning the organization refers to which skill of manager?

a)

Human

b)

Decisional

c)

Conceptual

d)

Technical

3.

Job-specific knowledge and techniques needed to proficiently perform work tasks. These skills tend to be more important for first-line managers because they typically manage employees who use tools and techniques to produce the organization’s products or service the organization’s customers. Refer to

a)

interpersonal

b)

human

c)

informational

d)

technical

4.

Efficiency is doing the right things

VS

Effectiveness is doing things right

a)

TRUE

b)

FALSE

5.

Arranging and structuring work to accomplish organizational goals refer to which management function?

a)

Planning

b)

Organizing

c)

Leading

d)

Controlling

6.

Defining goals, establishing strategies to achieve goals, and developing plans to integrate and coordinate activities refer to which management function?

a)

Organizing

b)

Controlling

c)

Planning

d)

Leading

7.

Managerial roles refers to specific actions or behaviors expected of, and exhibited by, a manager. There are 10 roles grouped by Mintzberg such as below EXCEPT

a)

liaison

b)

disseminating information

c)

seller

d)

resource allocator

8.

A _____ is someone who coordinates and oversees the work of other people so that organizational goals can be accomplished

a)

management team

b)

supervisor

c)

administer

d)

manager

9.

(a)   is a deliberate arrangement of people to accomplish some specific purpose.

10.

Managers do matter to organizations & managers are critical to getting things done. So organizations need their (a)   more than ever.