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WorksheetsThird Nine Weeks Benchmark Review
Total questions: 82
Worksheet time: 41mins
An employee at an auto repair garage proposes a new efficient way to safely dispose of used motor oil. this is an example of
Creativity/ Innovation
Team Work
Work Ethic
Critical Thinking/ Problem Solving
The ability to find and allocate available resources to improve a product or service is an example of:
Critical thinking
information Security
Career management
Innovation
The first thing Barry does when he opens the home improvement store each day is to switch on the lighted "open" sign. Today, the sign does not come on. How should Barry most efficiently determine if the problem is with the power company or the sign itself?
Reset the circuit breaker
Replace the bulb in the sign
Call an electrician right away
Attempt to switch on another device to see if it has power
Paul feels the schedule posted at his place of employment is confusing. He creates a new form and presents it to his manager, sharing his thoughts on how it could improve the current schedule. This shows Paul's
Diversity awareness
Initiative
Integrity
Values
Carla believes she is more productive when she listens to music at work, but her boss does not allow it. She should
Try to convince her boss of her point of view
Put on headphones to listen in private
Follow company policy
Listen to it anyways since its good for productivity
Being a responsible citizen means you should
be number one in your office
make ethical decisions
be as productive as possible on the job
try to please everyone around you
While working as a restaurant cashier, your friends come in to eat dinner. You should
Serve them "free" food
Give them a discount on their order using your employee discount
Tell them you are not allowed to serve them
Treat them as you would any other customer
As an employee, employers assess your work ethic based on your
(Only pick one)
Appearance
Attitude
Fairness to others
Unused personal leave
When resolving conflict, the main goal is to
Debate the problem to choose a winner
Explore solutions that punish both sides
Find middle ground for a win-win solution
Determine the strengths and weaknesses of concerns
Which of the following BEST describes contributing to the success of any team?
Isolating your work to be more productive
Working collaboratively with others
Asking others for assistance
Volunteering to be the leader
___ Allows you the opportunity to define your company's goals, ethics, culture, and norms for decision making.
The Vision Statement
The Mission Statement
Legal disclaimers
The manufactures resources
The sometimes predictable fluctuations in economic activity of one company, such as employment and production, are referred to as
business cycle
microeconomics
law of demand
law of supply
Social networking websites can reveal a great deal about an individual. What types of items should you avoid putting on your social networking site?
Photos of your family
Photos of your pet
Sensitive comments about your worplace
Favorite movies
A salesperson receives 10% commission on his/her total sales. They sell $1,500.00 worth of merchandise. How much commission did he/she receive?
$1,500.00
$150.00
$500.00
$15.00
The hourly employees in your department worked a total of 7,350 hours this week. The wage for each person is $10.75 per hour. What is the total payroll for your department this week?
$70,912.50
$75,000.00
$79,012.50
$80,950.00
How we communicate is often just as important as what we are trying to say. Avoiding using slang in the workplace is an example of understanding the skill of
Teamwork
Integrity
Respect for diversity
Self-representation
Comprehending your own interests, abilities, values, attitudes and personality traits.
Self information
self concept
self understanding
Terry's supervisor showed him some steps he could take in order to process customers' orders faster. The supervisor's suggestions are an example of
external training
feedback
unfair treatment
empathy
After Mike prepared his job resume, he asked his teacher to look at it and make suggestions. Mike was asking his teacher to provide some
sympathy
character reference
creativity
external feedback
Suzie is not happy with her job because her co-workers are always telling her that she doesn't do her fair share of work. Suzie's feelings are the result of
lack of skills
consideration
cooperation
negative feedback
Jim wants to become the supervisor of his department. Jim's goal is an example of a ____ goal.
career
financial
educational
social
An organized effort to produce and/or distribute goods/service.
Business
Management
Marketing
The connecting link between a business and their consumers.
Business
Marketing
Management
Type of business that earns just enough money to support their mission.
For Profit
Not for Profit
Activities are geared toward satisfying consumer wants/needs and meeting company goals in an effort to make a profit.
Marketing
Marketing Concept
Marketing Functions
Marketing function that involves moving, handling, and storing goods on the way from producer to consumer.
Planning
Promotion
Distribution
The combination of the 5 P's of marketing is the
Marketing Concept
Marketing Mix
Marketing Principles
Element of the marketing mix that involves the goods/services/images/ideas a business will offer its customers.
Product
Price
Place
Customer orientation, company commitment and company goals are elements of
Marketing Principles
Marketing mix
Marketing Concept
Clearly stated ___________- goals give a company direction.
START
TARGET
SMART
A marketing plan of action to achieve goals/objectives of a company is known as a marketing ____.
Goal
Strategy
Tactic
A customer or potential customer for a product or service is a
customer
people
market
Using one product with one promotion, distribution, and pricing strategy aimed at an entire market.
Market
Mass Marketing
Target Marketing
The process of dividing the total market into groups of consumers with similar characteristics.
Mass Marketing
Market Segmentation
Division Marketing
Segmenting a market based on location.
Behavioral
Geographic
Psychographic
A business owned by one person.
Sole- proprietorship
Partnership
Corporation
Business form where stock is owned by stockholders who share profits.
Corporation
Government
Partnership
Government tries to protect competition by
controlling prices of products
regulating monopolies
restricting production
Which of the following regulatory agencies would be concerned with price fixing and unfair competition.
National Labor Relations Board
Consumer Product Safety Commission
Federal Trade Commission
Federal Communications Commission
Which of the following is a positive effect of government regulation?
price controls
legal protection
unfair competition
increase inflation
Two main sources of revenue used to pay the costs on government regulation are
business and labor
taxpayers and non-taxpayers
taxes and borrowing
government and industry
The possibility of loss or failure.
Business
Business Expertise
Business Risk
The main reason people are willing to face possible business risk is to
Make a profit
Have a job
Job security
The type of business risk that means the possibility of loss or no loss is ____ risk
avoidable
profitable
pure
Process of starting and managing your own business.
Entrepreneur
Entrepreneurship
Enterpriser
The study of how to meet unlimited wants with limited resources.
Marketing
Economics
Management
Anything that comes from nature is a ____ resource.
capital
human
natural
A product that is useful to a consumer is said to have
utility
utalitarian
possession
When a business changes the form of a resource to make it useful it is creating _____ utility
form
place
time
When ownership of a product is transferred from one seller to a buyer, _______ utility is created.
form
time
possession
In a private enterprise system, businesses strive to supply goods and services in direct proportion to
demand
supply
standard of living
In a Private Enterprise system the interaction of supply and demand primarily determines
government control
prices
competition
In a privarte enterprise system, consumers have a variety of products from which to choose due to
collection of taxes
limited government control
competition
An indication of how changes in price will affect changes in the amounts demanded and supplied is know as
elasticity
markt price
elastic demand
The money businesses must pay for the goods they sell or raw materials from whcih they make goods to sell is an expense called.
cost of business
cost of production
cost of goods
To compute net profit- the True profit- which of the following is subtracted from gross profit?
cost of merchandise
total income
operating expenses
The rivalry between two or more businesses to attract scarce customer dollars is called
competition
monopolistic
unethical
The way in which a country solves its economic problems is
competition
political system
economy
economic system
An economic system based on government planning and decision-making with limited consumer influence
Traditional
Command
Market
In a Communist economic system, the three basic economic questions are answered by
Government
Market
Consumers
In a Market Economy, which actions do consumers take that determines what will be produced?
apply for jobs
cast economic votes
produce products themselves
A measure of efficiency. The amount of output per unit of input.
Productivity
Consumerism
Capitalism
The inputs that go into the production of goods.
Factors of Production
Factors of Goods
Factors of Cost
This is created when there is a gap between what is needed and resources available
Profit
Scarcity
Supply
What are the 3 economic questions every economic system must answer
What to produce, Why to produce, When to produce
What to produce, How to produce, Why to produce
What to produce, How to produce, For whom to produce
Productive acts that satisfy economic wants
goods
services
utilities
The heart of economics is
motive
cost
decision making
A group of related product items.
product assortment
product item
product line
product strategy
Each individual good, service, or idea that a business offers for sale.
product assortment
product item
product line
product plan
Determining which products consumers want and need and then designing products/services to meet those wants and needs.
Product Mix
Product/Service Planning
Product Promotion
Product Strategy
The working model of a product is built, tested and modified.
example
sample
prototype
demonstration
The introduction, growth, maturity, decline and elimination are the
product life cycle
product mix
product strategies
product journey
Product Promotion is used to persuade consumers to buy a particular good or service
True
False
Secondary promotion aims to stimulate demand for an entire class of goods/services
True
False
Public service is used to inform consumers about non controversial issues that are in the public’s best interest
True
False
Advertising is the most effective combination, or blend, of the marketing communication channels that a business uses to send its messages to consumers
True
Fasle
Promotional Mix is any paid form of nonpersonal presentation of ideas, goods or services
True
False
Personal selling is the form of promotion that uses planned, personalized communication in order to influence purchase decisions and to ensure satisfaction
True
False
Sales promotion are activities other than advertising, personal selling, and publicity which stimulate purchases
True
False
Common Advertising Objectives are: . To attract attention, to arouse interest, to create desire and to stimulate action
True
False
The name, symbol, letter or combination of these used to identify a product and distinguish it from competitors.
Advertising
Brand
Label
Package
Containers and wrapping material that protect, contain, identify, promote, and facilitate the use of a product.
brand
design
label
package
