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WorksheetsOB 1500
Total questions: 25
Worksheet time: 13mins
With respect to procedural justice, the "value-expressive" function which "voice" provides refers to:
None of the answers are correct.
the feeling employees get when they feel valued at work.
the way employees feel after voicing their opinions.
the sense of pride employees derive when they are eloquent during presentations.
the cathartic benefits of shouting at each other.
Confirmation bias causes us to consciously look for information that is contrary to our values and assumptions.
true
false
Attribution involves…
Forming beliefs about the causes of behaviors or events.
Forming beliefs about the outcomes of behaviors or events.
Attempts to increase others' self-concept.
Forming believes about others' self-concept.
Attempts to increase one's self-concept.
Scenario planning improves decision making by encouraging:
employees to use their implicit favourite.
people to think about preferred solutions to problems long before they occur.
bounded rationality.
employees to engage in satisficing.
people to focus on solutions during the process of identifying problems.
Which of these statements describes empathy?
We have a sense of understanding the other person's situation.
We react emotionally to some degree to our perception of the other person's thoughts and feelings just as the other person does.
All of these statements describe empathy.
We feel the other person's emotions in that context.
Research indicates that people make ethical decisions, even when under pressure to make unethical decisions.
true
false
Continuous reinforcement provides the most rapid learning of the targeted behaviour.
true
false
Emotions are defined as:
None of the answers apply.
the cluster of beliefs, assessed feelings, and behavioural intentions towards an attitude object.
our intentions to act towards the attitude object.
feelings that are not directed towards anything in particular.
our judgments about what is right or wrong.
Which term describes those hardwired characteristics of the brain that attempt to keep us in balance?
Decisions
Behaviours
Needs
Drives
Motivations
Employees can build up a resistance to stress by frequently experiencing the exhaustion stage of the general adaptation syndrome.
true
false
Personality traits are more evident in situations where social norms and reward systems constrain behaviour.
true
false
Empathy refers to understanding one's own feelings, thoughts, and emotions.
true
false
In the Johari Window, feedback from others helps us to:
decrease our open area by increasing our amount of disclosure.
increase our unknown area by reducing our hidden area.
increase our open area by reducing our blind area.
increase our open area by reducing our hidden area.
increase our open area by increasing our unknown area.
According to social identity theory, people tend to:
believe that people in their own groups share common traits and people in comparison groups share a different set of traits.
perceive themselves as members of several groups.
perceive that their own actions are due to the situation, whereas the behaviours of other people are mainly due to their motivation and ability.
isolate themselves from others with similar personality characteristics.
perceive themselves as members of several groups and believe that people in their own groups share common traits and people in comparison groups share a different set of traits.
If you have a tendency to take credit for completing tasks on schedule, but blame coworkers when you complete tasks late, you are likely exhibiting:
primacy effect.
self-fulfilling prophecy.
self-serving bias.
fundamental attribution error.
false-consensus effect.
Which of the following terms refers to how much the job can be performed using known procedures and rules?
self-leadership
social interaction requirements
task analyzability
task significance
task identity
Brooks's law says that adding more people to a late software project only makes it later.
true
false
The three types of task performance are: effective, citizenship, and reactive.
true
false
Self-leadership involves finding ways to increase job specialization.
true
false
Confirmation bias gives people an excessively optimistic evaluation of their decisions, but only until they receive very clear and undeniable information to the contrary.
true
false
One of the most significant discoveries in equity theory research is that people tend to keep the same comparison other throughout their working lives.
true
false
The open systems view recognizes that organizations usually operate without dependence on or interaction with an external environment.
true
false
The capacity of a communication channel to transmit information is known as:
media amplitude.
information load.
media richness
channel noise.
channel frequency.
Ensuring goals are achievable is important when setting goals.
true
false
Dale frequently complains about the company's customers. When a neighbour asks whether customers are really so bad, Dale replies that many co-workers also complain about customers. Dale is likely exhibiting which perceptual error?
Fundamental attribution error
Halo effect
Self-fulfilling prophecy
False-consensus effect
Primacy effect
