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Worksheets11 Business Studies: Term 1 (Chapters 1 - 4)
Total questions: 40
Worksheet time: 25mins
CSR focuses only on profit and environmental issues.
True
False
A business has a primary responsibility towards the government.
True
False
Blowfield and Murray suggest that all businesses have a legal responsibility to the broader society.
True
False
The government has a law that specifically states that businesses must be involved in CSR.
True
False
The media is classified as a stakeholder for a business like Pick n Pay Clothing.
True
False
Transparency is when only positive information about CSR initiatives are communicated to stakeholders.
True
False
Suppliers are considered shareholders of a business like Pick n Pay Clothing.
True
False
The Triple Bottom Line is also termed Integrated Reporting.
True
False
Select the correct answer/s: CSR issues include...
crime
poverty
inequality
unemployment
Obstacles which protential newcomers would encounter when entering a market are called:
Economies of scale
Switching costs
Mobility barriers
Barriers to entry
Which of the following is NOT an element of Porter's Six Forces Model?
The companies macro environment
The companies existing competition
The bargaining power of suppliers
The potential competition from new entrants.
Competition occurs in a market where there are too many companies each selling:
A competitive product
A unique product
An different product
A similar product
The bargaining power of suppliers will be high when:
There are few suppliers in the market place
There are few buyers and many dominant suppliers
To achieve more market share, companies can...
raise their costs to produce the product
differentiate their products from the products of their competitors
lobby the government to eliminate barriers to entry
advertise higher prices on their products
In Porter's Six Forces, the threat of new entrants relates to:
Barriers to entry
Supplier switching costs
Substitutes
Buyer power
A substitute product or service is:
A competitor's product or service
A new entrant into the industry
An alternative way of meeting the same need
The potential entry of new competitors increases when:
the market has significant economies of scale
there are strong government regulations
low initial capital investment is required
brand names are well known
What is Porter's first name?
Michael
Richard
John
Simon
Existing companies should be looking for ways to create barriers to deter new entrants.
True
False
Rilvary amongst competitors is high when there is a low level of customer loyalty.
True
False
An example of a complementary product is:
Apple creating AirPods
Sugar and artificial sweetener
Butter and margarine
Glasses and contact lenses
In business communication - telephone calls should be answered..
Without delay - usually before the 3rd ring
Someone else can answer it, I hate the telephone!
If I am busy, I can't answer the phone - so I will answer it when I can
Business letters are formal documents and should...
be free of spelling and grammar errors
I don't know - I have never written one
contain the letter head of the business
Responses on social media platforms should...
never be done when angry or upset
use the correct tone
contain no language errors
Jargon is a... barrier to effective communication
cultural
research
language
behavioural
... is a horizontal bar chart that is used during project management to show times allocated to different tasks
(a)
If Pick n Pay Clothing undertakes research to determine if people are enjoying their new product range it is...
primary research
secondary research
The four basic management tasks are:
(a)
Top level managers make this type of decision
(a)
This type of leadership style is used when a crisis occurs and there is insufficient time for discussion
(a)
This theory argues that there is a sound relationship between performance of the workforce and the rewards received
(a)
This theory suggests that every person has a variety of needs that have to be satisfied
(a)
The enhanced version of PESTLE includes a new element called...
people
ethical
tactical
logistical
The tool most suitable for scanning the micro environment is
(a)
Inflation is an element found in which environment:
micro
market
primary
macro
Serving consumers face-to-face in a building rather than online is termed...
(a)
Companies and individuals that buy and sell goods and services over the internet.
(a)
Porter's 6 Force Model is an analysis tool used to assess the...
Micro environment
Market environment
Macro environment
PESTLE is an analysis tool that is used to evaluate the...
Micro environment
Market environment
Macro environment
The strength and weakness elements of SWOT are used to evaluate the...
Micro environment
Market environment
Macro environment
