WorksheetsManagement 1 - Quiz
Total questions: 15
Worksheet time: 8mins
1. Management is the process of dealing with or controlling resources and people to achieve a specific purpose.
TRUE
FALSE
2. Management is a five-step process and comprises of planning, organizing, directing, coordinating, and controlling the work of a group of employees.
TRUE
FALSE
3. Management skills include:
Leadership, time and stress management
Innovation and creativity, communication
Information gathering, negotiation, coaching and gathering
All of the above
4. Classical Theory of Management include –
Scientific Management of Taylor
Administrative Management of Fayol
Bureaucratic Model of Max Weber
All of the above
5. Neo-classical Theory or Behavior Approach of Management include –
Hawthorne experiment
George Elton Mayo
Both A & B
None
6. Managers need to be able to communicate in all directions including:
Horizontally (with peers i.e. other similar grade managers)
Vertically (upwards to report to more senior managers, and downwards to instruct or brief subordinates)
Diagonally (outside their reporting line e.g. to get help from other teams with innovation and problem solving)
All of the above
7. Which of the following is true about managers within an organisation?
Management skills apply to managers at top levels in an organisation
Management skills apply to managers at all levels in an organisation
Management skills apply to managers at middle levels in an organisation
Management skills apply to managers at executive levels in an organisation
8. Which of the following is the main objective of the Principle of Order?
It focuses on providing orderly arrangements for the resources within an organisation
It concentrates on building a framework for giving orders to the employees within an organisation
It focuses on creating a framework for receiving orders from the top management within an organisation
None of the above
9. Henri Fayol is known as _________
The father of modern management
The father of shop floor management
The father of scientific management
All of the above
10. Which of the following is the correct meaning of non - delegation of decision-making authority?
Span of management
Centralisation
Decentralisation
None of the above
11. Which of the following is true for discipline according to Henri Fayol
Proper application of penalties
Good superiors across all levels in an organisation
Agreements between two parties that are always clear and fair
All of the above
12. Activities in the Staffing function consists of..
Manpower planning
Performance Appraisal
Hiring
All of the above
13. Which one of the following is not a technique in controlling?
Coercion control
Feedback control
Feed forward control
Concurrent control
14. What is the order of Maslow's Need Hierarchy theory?
(a) Social needs, (b) Basic needs, (c) Self actualisation needs (d) Esteem needs (e) Safety needs
a, b, c, d, e
a, b, e, d, c
b, a, e, d, c
b, e, a, d, c
15. What is meant by Charismatic?
Aggressive
Charming
Graceless
Unpleasant
