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WorksheetsBusiness Management 2.01
Total questions: 26
Worksheet time: 13mins
Which scenario illustrates the creative aspect of directing?
a manager instructs employees to develop a new website
a CEO directs a manager, who directs lower-level employees
A supervisor spends time getting to lknow each employee individually
A supervisor tries to determine why his employes ae unable to get along
The first task in the human resources management activity of staffing is:
recruiting
determine need
determining job descriptions
screening and selecting applicants
A primary activity of the directing function of management is:
initiating action
identifying skills
establishing authority
evaluating
The role of ethics in human resources management involves:
using resources wisely
planning the hiring process
treating all employees fairly
organizing employees into groups
Directing is pervasive, which means that it:
runs continuously
flows from the top down
involves interpersonal communication
happens at every level of the organization
It is important for employees to follow the rules of conduct established by management to:
prevent workplace conflict
reduce the need for professional development
maintain a consistent and fair work environment
ensure that everyone is compensated the same way
Which is an example of a manager directing the company's resources efficiently?
Renee offers Enrique a raise if he improves his performance
Alicia trains her staff on the latest software hey will be using
Alex tells Diane to use a part of her budget on a new ad campaign
Clarence makes sure his employees understand the value of their work.
Which is an example of an ethical dilemma that human resources managers may encounter?
recruiting job candidates
promoting a qualified employee
developing an employee pay scale
hiring a friend or a family member
Which question should a manager consider when hiring a new employee?
what is the company's vision?
how should the workload be distributed?
how will the company compensate this worker?
what are the company's product quality standards
Which is an indicator that human resources needs may change?
a stable economy
managerial opinion
a lack of competition
organizational growth
The key to recruiting is:
negotiating job offers
placing ads in local newspapers
finding the right number of applicants
selecting which appllicants to interview
Which is an example of human resources management?
Kurt prepares a press release to distribute to the media
Tony explains the company's policies to a new exployee during orientation
Ava speaks with a new vendor to establish sales terms and to place an order
Jennifer gathers sales information to develop a quarterly report for her supervisor
When developing a human resources management strategy, managers:
set up an organizational structure
hire as many recruiters as possible
identify business goals and the best ways to achieve them
determine how to bridge gaps between HR needs and available HR
Which management function involves identifying qualified candidates to perform the business's work?
controlling
leading
persuading
staffing
A workforce analysis assesses:
future human resources needs
humam resources that are available
how many hours each job task takes to complete
the number of staffing tasks each manager completes
Which is a compliance issue?
minimum wage
conflict mediation
carpool organization
performance management
A human resources department uses interactive computer simulations to help employees learn how to do thei jobs. For which purpose is the department using this technology?
compliance
evaluation
hiring
training
Which are company resources that emyloyees often analyze to ascertain policies and procedures?
sales report
training materials
reserach documents
promotional brochures
If an emplyee continually fails to follow the firms's rules of conduct, the firm is likely to:
develop quotas
change is policies
promote the person
take disciplinary action
Which is a benefit to businesses of orienting new employees?
provide data
increases profit
reduces turnover
eliminates training
Which scenario depits the directing function?
a CEO determines the company's goals
A manager hires six new staff members
A supervisor tells her team the tasks it needs to complete
A president figures out which staff members should report to him
Angela's team consistently hits sales targets and exceed to profit goals. Angela can see that she is a successful director by examining:
time standards
quality standards
quantity standards
employee standards
What management function involves motivating and encouraging an employee?
directing
organizing
planning
recruiting
Which business resource provides information about the company's dress codes, vacation policies, and general rules for appropriate behavior?
personal record
productivity manual
employee handbook
customer newsletter
Why is it important for mangers to provide stability through direction?
by providing stability, managers can eliminate risks
instability leads to a greater chance of a high reward
employees who feel secure are more productie and happier
companies that have stability struggle to guide employees' work
Companies provide orientation as soon as new employees report for work because:
orientation focuses on specific job tasks
that is when employees are most eager to learn
employees can learn everything in the beginning
companies want them to avoid learning job specific duties
