WorksheetsL2 Promotions
Total questions: 12
Worksheet time: 6mins
Benefits to the salon of promoting an additional service?
Increased profit
More customers
Failure to meet targets
Benefit to the client for promoting a product in the salon?
Customer satisfaction
Maximise the treatment benefits
More profit
Is performing a service always part of the selling technique?
yes
no
What are features of a product?
Visual
Dispense
Material
what is does to the skin
What is a benefit of a product?
What it will do to the skin
How you use it
What is smells like
The consistency
Why is personal presentation important to a client and a salon?
Professional reputation
Avoid cross infection
To receive more sales
Why do therapists need to know about the products?
To provide factual information to the clients
To ensure clients buy the product
To make more profit for the salon
Why are ingredients wrote on the packaging of products?
To avoid allergic reactions
To look attractive
To fill the space
What is a buying signal?
Interest
Eyes looking down
Changing the subject
Can a receptionist sell products a few days after a recommendation has been made?
Yes
No
When is the customer’s purchase complete?
When the salon orders it
When payment is received
When the item has been packaged
When they ask a question
What is the Trade description act?
is an Act of the Parliament of the United Kingdom which regulated English contract law and UK commercial law in respect of goods that are sold and bought.
is an Act of the Parliament of the United Kingdom which made important changes to the consumer law of the United Kingdom.
is an Act of the Parliament of the United Kingdom which prevents manufacturers, retailers or service industry providers from misleading consumers as to what they are spending their money on.
