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WorksheetsMAPr 105_System Implementation
Total questions: 12
Worksheet time: 19mins
is a tendency to expose our minds only to ideas with which we already agree
Selective exposure
Selective perception
Selective retention
is a tendency to perceive a piece of information as meaning what we would like it to mean even though the information, as intended by the communicator, may mean the exact opposite
Selective exposure
Selective perception
Selective retention
is a tendency to remember only those pieces of information with which we already agree
Selective exposure
Selective perception
Selective retention
Leniency is an (a) error, while contrast is an (b) error
Severity is an (a) error, while negativity is an (b) error
A level (a) appeal occurs when an outside and unbiased arbitrator makes a final and binding resolution.
What are the crucial steps that must be taken before the Performance Management System is launched or implemented.
(arrange in order)
implementing a communication plan
establish an appeals process
running training programs for raters
pilot testing the system to fix any glitches
Behavioral observation (BO) training focuses on how raters (a) , (b) , (c) , and (d) information about performance.
(a) occurs when raters assign high ratings to most or all employees.
(a) occurs when performance evaluation is influenced mainly by information collected during the initial phases of the review period.
(a) occurs when a supervisor has an oversimplified view of individuals based on group membership.
What are the questions answered by a good communication plan?
