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WorksheetsRevision Business Mangement Level 1
Total questions: 28
Worksheet time: 14mins
Learder is a (an)
Head of group
Who can influence others
Managers
Authority
A mid-term planning, shorter of time between one and five years done by middle line managers.
Strategic planning
Tactical planning
Operational planning
Divisional planning
Who is responsible for the forming of operational planning?
Top-line managers
Middle-line managers
First-line managers
All the managers above
The following are traditional organizational structures EXCEPT:
Simple structure
Functional structure
Divisional structure
Team structure
As organizational structure defines how activities, coordination and supervision are directed towards achieving organizational goals. Which of the following statement is NOT about arganizational structure.
the way each activity in an organization is performed
the position of a unit or division in an organization and the relationship between each division
it shows the most powerful individual and the important communication channel in an organization
the types of jobs performed in an organization and the relationship between each job
Centralization refers to_____________________________.
A situation whereby subordinates
The allocation of power from management to employees
The authority to identify any problems and suggest suitable solutions to overcome the problem
Facilitate the coordination of tasks given to employees at different management level
The advantage of centralization is ______________________.
More flexible organization
Coordination of organizational activities with different units and individuals is easier
Employees are not motivated to work harder because there are no opportunities to improve their abilities
Better decision-making opportunities for middle and lower level management
According to Maslow, apart from fulfilling the need of being accepted by other people, human also like to be respected , appreciated and honoured, is probably in need of,
Social needs
Self actualization needs
Esteem needs
Physiological needs
The principle that a subordinate should receive the order and be responsible to the only boss is known as _________________.
Unity of Command
Unity of Direction
Span of Control
All of the Above
In order to communicate, motivate and delegate a manager must have ___________________.
Interpersonal Skills
Technical Skills
Conceptual Skills
Political Skills
Which of the following management functions are closely related?
Planning and Organizing
Staffing and Control
Planning and Control
Planning and Staffing
Marketing manager may be classified in the category of____________________.
Top-level management
Middle-level management
Lower-level management
All of the Above
Which of the following would not be an operations function in a fast-food restaurant?
advertising and promotion
designing the layout of the facility
maintaining equipment
making hamburgers and fries
purchasing ingredients
The five elements in the management process are
plan, direct, update, lead, and supervise
accounting/finance, marketing, operations, and management
organize, plan, control, staff, and manage
plan, organize, staff, lead, and control
plan, lead, organize, manage, and control
Operations management _________________.
involve in obtain funds and tracks the finance performing
is the set of activities that transforming inputs into outputs
creates demand and get customers
involve the management of employee from recruitment to retirement
Below are the roles of operations manager EXCEPT _________.
planning on capacity, locations, products & services,make or buy, layout and do projects scheduling
develop an incentive plan, issuance of work orders & job assignment.
manage the inventory, control the quality, costs and productivity
produce financial reports and develop direct investment activities
Personnel is a common name for
human resources
job applicants
newly hired workers
temporary employees
Together pay and benefits are called
compensation
profit sharing
salary
wages
Life insurance, sick leave, and holiday pay are examples of
benefits
employee contributions
pension plans
profit sharing
Comments about a job applicant's character and qualifications for a job are called a
recognition
reference
referral
resume
Companies often provide a form called a(n) _____ on which they ask potential employees to list their work experience, education, skills, and references
application
job description
resume
summary
A meeting in which a recruiter asks a job applicant questions to see if the applicant is right for a particular job is called a(n)
appointment
conference
interview
screening
The process of helping new employees adjust to a company is called
coaching
on-the-job training
continuing education
orientation
A training program that moves employees to different tasks or departments to help them gain experience is called
circuit training
job rotation
demonstration
orientation
Personality traits and personal abilities such as personal habits and friendliness are considered _____ skills
flexible
personal
minor
soft
This is the management process that consists of all the activities involved in acquiring, developing, and compensating the people who do the work of the small business.
Organizational Management
Industrial Management
Human Resources Management
Authority Management
Giving employees the authority to make meaningful decisions about their work is known as
job design
job enlargement
job enrichment
cross training
