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WorksheetsCross cultural
Total questions: 123
Worksheet time: 2hrs 34mins
In what country is it considered a compliment to slurp loudly while eating soup?
Iceland
Russia
Japan
Colombia
You are in Amman, Jordan, and you are invited to go to the souk. Where will you be going?
Mosque
Market
Park
Turkish Bath
In which country is it acceptable to arrive up to 30 minutes later for dinner?
Germany
China
Italy
Denmark
In which country is it a good idea to leave some food on your plate?
Norway
Malasia
Australia
China
In Muslim cultures, which of these should you avoid doing when eating?
standing up
drinking anything
using your left hand
eating a lot
In which country is it common to go out to eat after 10PM?
Sweden
Denmark
Austria
Spain
In which country is interrupting someone during a dinner conversation not rude?
Canada
Brazil
Germany
Japan
In which country is a strong handshake not good?
the USA
the UK
Germany
The Philippines
When giving or receiving a gift in China, you should...
Accept it using both hands
Accept it using
your right hand
Accept it using
your left hand
Accept it by not touching it and putting it on the ground.
In Bolivia flowers of what color would make a poor choice for a gift?
Red
White
Yellow
Pink
Cross-cultural communication means ....
The communication between different group of culture and language
The act of feeling of admiration for somebody
Behavior that shows that you respect somebody or something
something spoken, not written
Cross-cultural communication...
Can help us understand only the people from our country.
Can help us understand the differences that separate people from other cultures.
Can´t help us very much.
Can´t avoid culture shocks.
In India, shaking the head left and right means...
Maybe
Yes
No
None of them
In Brazil, showing the thumb held upwards, means everything "OK" and in France means...
Yes
Ok
Number "One"
No
In conversation with an Indian colleague, it is generally inappropriate to ask about his or her:
Age
Home region
Marital status or plans
None of them
Which of the following is considered as measure of one's credibility in Japan?
Good-character
Self-Confidence
Verbal Communication Skills
All of the above
What is generally the best way to influence an important decision in the Philippines
Through entertainment and gifts
Persuade high level management to get a top-down decision
Build consensus among lower levels and get agreement from the bottom up
None of them.
In India, tilting one's head from side to side means:
I'm listening
I would like to say something
No
Hurry up
In a high context culture, people are expected to be direct, clear and explicit in their communication with others.
True
False
When we come in contact with people of different cultures, we sometimes experience psychological discomfort known as
Culture shock
Psychological shock
Culture phobia
None of them.
1. Imperatives are more polite than interrogatives and declaratives .
true
false
2. Is it true that formality and status may be very relevant in choosing an appropriate directives form ?
true
false
3 ) How do people decide which form to use in a particular context ?
The social distance between participants and their relatives status
Depends on intonation , tone of voice and contexts
4 ) With who can we used hints ?
People who we are not familiar with
Closed friends only
Both
5. how many are there ways of categorizing functions of speech in sociolinguistic research?
5
6
7
8
6. which one of this is the meaning of Expressive function?
utterances express the speaker feelings
utterances provide information
utterances comment language itself
utterances express solidarity and emphaty with others
7. does politeness influence us to choose the choice between address form and which influences us considered polite in different situations and communities ?
yes
no
8. is metalinguistic meaning “ utterances comment on language itself?
yes
no
9. how to ADDRESS someone who is adult , kin to you, ascending generation and older
full name (FN)
title full name / title (TFN / T)
10. is it true that negative politeness pays people respect and avoids intruding on them ?
false
true
11. There are 3 ways to show linguistic politeness in the slide . Which is greeting , acceptance and refusal of an offer and____________
admonition
bussiness talk
address system
polite
12. Linguistic politeness can be defined as the use of words in conversation to show consideration
true
false
13. there are 3 types of politeness
true
false
what is culture?
a manifestation of human ideas
a particular way of life
slang languages
all of the above
Each culture is unique, however there are some common threads that run through all cultures.
True
False
Values are often explicit in our cross-cultural interactions.
True
False
Social media language is the combination of verbal and written language.
True
False
People tend to get to the point quickly and then provide explanations and context afterwards. Their communication is rather called ...
What/Why
Why/What
How/What
Why/How
Members of nearly all the world’s cultures regard
their own way of life as being ‘better’ than even closely related neighbours. This barrier tendency is called ...
Ethnocentrism
Parochialism
Stereotyping
Write the definition of "Cross-Cultural Communication" in your own words.
(a)
__________ is a type of oral communication wherein the message is transmitted through the spoken words.
verbal
nonverbal
What type of communication is it?
Attribution
Interpretation
Perception
According to the listening task, in which country people don't use body language?
China
Namibia
Jamaica
Japan
One of the big differences between cultures is how important a culture thinks (a) in general are.
Cultures never change.
True
False
Differences between cultures are usually not as large as described.
True
False
Individuals are only influenced by their culture.
True
False
Each country has its own culture.
True
False
Overgeneralizing means thinking all people in a country share the same characteristics.
True
False
One culture can exist within many different countries.
True
False
People usually find differences more interesting than similarities.
True
False
China received an 80 on Hofstede's dimension of collectivist. This means almost every person is a collectivist.
True
False
Which of the following is NOT true about World Englishes
We should accept variations in pronunciation
We should accept lower proficiency in English
We should accept variations in vocabulary and idioms
1. Which country has the highest rate of participation in the labour force by women?
A. Sweden
B. Norway
C. the Netherlands
D. Denmark
Collectivistic culture emphasizes …………………
A. Community privacy
B. Voicing one’s own opinion
C. Freedom
3. How many countries have the most individualism culture?
A. 40
B. 9
C. 8
4. Immediacy includes…
A. Length of speech
B. Verbal communications
C. Smiling
5.Where are high-contract cultures located?
A. Cold climates
B. Warm climates
C. Moderate climates
What is the definition of Uncertainty Avoidance?
A. Society's tolerance with ambiguity and vagueness
B. Acceptance by the less powered that power is unequal
C. The degree to which individuals are integrated into groups
D. The distribution of roles between genders
7. What are the features of high context? (multiple answers)
A. Direct style
B. Relationship-oriented
C. Task-oriented
D. High use of non-verbal communication
1. Which country has the highest rate of participation in the labour force by women?
A. Sweden
B. Norway
C. the Netherlands
D. Denmark
Collectivistic culture emphasizes …………………
A. Community privacy
B. Voicing one’s own opinion
C. Freedom
3. How many countries have the most individualism culture?
A. 40
B. 9
C. 8
4. Immediacy includes…
A. Length of speech
B. Verbal communications
C. Smiling
5.Where are high-contract cultures located?
A. Cold climates
B. Warm climates
C. Moderate climates
What is the definition of Uncertainty Avoidance?
A. Society's tolerance with ambiguity and vagueness
B. Acceptance by the less powered that power is unequal
C. The degree to which individuals are integrated into groups
D. The distribution of roles between genders
7. What are the features of high context? (multiple answers)
A. Direct style
B. Relationship-oriented
C. Task-oriented
D. High use of non-verbal communication
What is Cultural Diversity/Awareness?
A.) Recognizing different beliefs, values, and customs that other people have, that are based on their origins or upbringing.
B.) Everyone is the same, no matter where you come from.
C.) Everyone is different, but they have the same beliefs and values.
D.) Everyone is the same , but have different value systems.
The phrase "Cultural Diversity" can also refer to having _____ culture(s) _____each other's differences.
A.) the same, respect
B.) different, disregard
C.) different, respect
D.) various, disrespect
All cultures undergo _____, where cultural traits do not remain exactly the same over periods of time.
A.) Ethics
B.) Cultural change
C.) Cultural traits
D.) Religion
Universal means
few
some
many
all
Which of the following is NOT part of Hofstede’s value dimensions?
a) Individualism
b) Masculinity
c) Femininity
d) Personality
Which is NOT a trait of culture?
Language
Music
Beliefs
Healthcare
How many dimensions did Hofstede's theory originally identify?
4
5
6
7
Countries with high power distance are more likely to have organisations with
tall hierarchies
flat organisation structures
wide spans of control
short communication channels
The levels of competition amongst employees in comparison to the levels of teamwork and nurturing
Masculinity vs Femininity
Uncertainty avoidance
Power distance
Individualism vs collectivism
______ involves the representation of the world as a single place, the intersecting of the interests of business, and society or an increase in the impact of forces that span national boundaries.
A. Culture
B. Environment
C. Globalization
D. Interconnections
______ enables formerly government-controlled enterprises to be available for purchase by foreign firms, thus reducing boundaries.
A. Privatization
B. Team-based management
C. Downsizing
D. Productivity
In the case of culture, ______ means that most members intuitively understand the basic values, norms, or logics that underlie what is acceptable.
A. shared
B. learned
C. organized
D. systematic
______ is (are) a collective phenomenon that is about elements of our mental programming that we share with others in a society.
A. Beliefs
B. Attitudes
C. Culture
D. Values
______ is a symbolic code of communication consisting of a set of sounds with understood meanings and a set of rules for constructing messages.
A. Syntax
B. Lingua franca
C. Language
D. Foreigner speak
There is a close agreement between the position of countries on this scale of low context versus high context and their location on Hofstede’s ______ index.
A. uncertainty avoidance
B. individualism–collectivism
C. long-term orientation
D. power distance
______ is an informal usage of language typically more playful and associated with a particular subgroup.
A. Jargon
B. Metaphor
C. Slang
D. Euphemism
______ is typically described as the willingness of individuals to exert effort toward a goal.
A. Leadership
B. Achievement
C. Satisfaction
D. Motivation
Which of the following is considered as measure of one's credibility in Japan?
Good-character
Self-Confidence
Verbal Communication Skills
All of the above
In conversation with an Indian colleague, it is generally inappropriate to ask about his or her:
Age
Home region
Marital status or plans
None of the above
What is generally the best way to influence an important decision in the Philippines?
Through entertainment and gifts
Persuade high level management to get a top-down decision
Build consensus among lower levels and get agreement from the bottom up
U.S. Americans tend to associate change with:
Flexibility and improvement
Indecision
A need for variety
Lack of sufficient planning
When giving feedback to a UK employee, which of the following is generally not recommended?
Asking for feedback regarding your suggestions
Giving effusive praise
Suggesting alternative methods for doing things
Providing negative feedback in private
Reasons for Traveler to learn local customs and etiquette include....
being able to be part of native culture in the future
to be respected, loved and honored by locals
It’s a nice way to bridge the gap between cultures and natives often appreciate the attempt
Cross-cultural communication……
Can’t help us very much
Can help us understand only the people from our country
Can help us understand the differences that separate people from other culture
Can’t avoid culture shock
Culture shock is a feeling..................
Happiness because you are in a new place
Of confusion, doubt or nervousness caused by being in a place that is the same from where you live
Is a serious problem caused by your friends
Of confusion, doubt or nervousness caused by being in a place that is different from where you live
In India, shaking the head left and right (Head wobble) means…..
No
May be
Yes
a man with a beard, wearing dirty jeans, and carrying a backpack comes into the 5-star hotel where you’re working. What do you do?
Ask him what he wants
Ignore him
Ask him politely to leave
Treat him like any other guest
You are talking to a visitor from Britain. Which of these questions do you ask him or her?
How old are you?
How much do you earn?
What part of Britain do you come from?
Are you married?
Mr. Manuel Fernandez Garcia doesn’t reply when you say “Good morning, Mr. Manuel” to him. This is probably because ....
He didin’t hear you
You didn’t look at him when you spoke
He’s rudely ignoring you
You’ve called him by the wrong name
Guests have to remove their shoes at the entrance of any Japanese-style accommodation. Slippers are worn inside, except on the tatami matting, so bring thick socks if the weather is cold. This practice indicates that …
Japanese don't trust foreigners easily
Inside is associated with comfort, purity, and cleanliness
Japanese custom is much more valuable than others
When you travel to Korea, local people will have lack of eye contact during conversation. Koreans do not like to look directly at people, since it is regarded as...
Confrontational
Too friendly
Embarrassing
When making a long journey, it is not uncommon for Turks to throw a glass of water after your vehicle. Don’t be alarmed, it is merely to ensure that the course of your journey….
Is Terrible
Flows smoothly
Guided by the ancestor spirit
In Brazil, showing the thumb held upwards means everything “OK”, while in France means….
Yes
Number One
OK
No
One important advice is “pay attention to your reaction” when meeting people from other cultures, because ...
A handshake, a gesture, or even a bite of food followed by grimace could result in an offensive insult
A bite of food followed by a grimace could result in an offensive insult
Only a handshake or a gesture could result in an offensive insult
Which of the following statements is true about cultural differences regarding body positions and movement?
In China, people generally offer a handshake that is firm and long lasting
In North America, looking directly at people during formal presentations is considered a sign of disrespect
In the United Stated, an up-and-down movement of the head means “yes”, and a side-to side movement of the head means “no”
In Indonesia, people do not view squatting as a normal body position
Certain countries, such as Germany and UK, do not encourage people to touch others, unless…..
In a formal situation
In the very first meeting
They know each other well
Traditional eating etiquette could still be seen among people in Middle Eastern Countries. When you are invited to have a dinner, it’s good manner to…..
Leave a little food on the plate at the end of the meal
Take only little food
Always say “no, thanks” everytime the host offer the food
In Japan, people greet each other by bowing. A bow can range from a small nod of the head to a deep bend at the waist. A deeper, longer bow indicates ...
Personal responsibility
Respect and apology
Casually greeting someone
Thankfulness
In Venezuela, especially in the case of an event with food and drink being served, you should plan to arrive 15-20 minutes after the event is scheduled to begin, because…..
The host is not ready yet
If you show up on time or early, you are looked upon as being much too eager or much too greedy
It symbolizes that you are well-prepared
In Western culture, people eat as silently as possible. Making any kind of noise is considered rude to those around us. In the contrary, if you are greeted with a delicious noodle meal in China, you should…
Eat quickly
Eat slowly
Eat silently
Slurp your noodle soup
As Mexican are warm and friendly people, it’s a compliment to be greeted with a physical gesture, such as…..
Touching the shoulder
Pulling someone in for a hug and kisses on the cheek
Shaking someone’s hand
Having the high five
