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E-Business 21/22 Modelo B

Total questions: 28

Worksheet time: 56mins

Name
Class
Date
1.

A direct effect of the pay-per-use financial model of cloud services is:

a)

Companies pay less for their servers

b)

Variable cost decreases and fixed cost increases

c)

Companies can scale their applications

d)

The associated CAPEX becomes OPEX

2.

Which of the following Amazon services is focused on the development of chatbots?:

a)

Amazon Lex

b)

Amazon Augmented Chatbot

c)

Amazon Home Services

d)

Amazon Connect

3.

From a business perspective, a marketplace is:

a)

A system with double-sided network effects, demand-side type

b)

A system with double-sided network effects, supply-side type

c)

A system with double-sided network effects, demand-side or supply-side type

d)

A platform

4.

What are Organic Search results?

a)

Paid listing

b)

Free listings that search engines consider relevant

c)

Google Shopping results

d)

Google Trends results

5.

On comparing Aliexpress vs Amazon we bear in mind that:

a)

Aliexpress is not focused on a B2B model

b)

Aliexpress is just a pure marketplace

c)

Aliexpress does not have a model like Amazon Business

d)

All are correct

6.

What is keyword research?

a)

It's when you guess what people are searching for

b)

It's when you write special words into your html code

c)

When you use tools to analyze the keywords users search for

d)

None of the above.

7.

To track website behavior data with Google Analytics, which steps will you need to complete?

a)

Create a Google Analytics account

b)

Exclude your company's Internet Traffic (IP) from the analytics

c)

Add the Analytics tracking code to each page of your site

d)

All of the above

8.

Which of the following is an audience interaction?

a)

Ecommerce transaction (check out)

b)

Pageview (time on page)

c)

Business lead (filled form)

d)

All of these answers are correct

9.

From the manufacturer point of view, cross-docking allows the online seller to:

a)

Consolidate multiple orders in different warehouses to reduce the shipping cost

b)

Outsourcing the picking process or orders coming from different retailer

c)

Reducing the shipment cost by consolidating multiple items in one single order

d)

All of the above

10.

What does SEO stand for?

a)

Search Engine Orders

b)

Special Engaged Optimisers

c)

Search Engine Optimization

d)

Search Engine Organisation

11.
a)

A B2B Marketplace that charges a commission to buyers.

b)

A B2B Marketplace that charges a commission to sellers around the world.

c)

A B2C marketplace that charges an annual fee to its sellers.

d)

All are false

12.

What is the first action Search Engines take?

a)

Robot crawling

b)

Page indexing

c)

Results ranking

d)

Duplicated content control

13.

Google Analytics:

a)

Collects, reports, and analyses the website data for purposes of understanding and optimizing web

usage

b)

Must be implemented within Google Adwords

c)

It is a low cost tool to measure parameters of our web

d)

None of the above

14.

Strong Customer Authentication (SCA) allows sellers to:

a)

Enhance security over usability

b)

Maximize usability and security

c)

Enhance usabiliyt over security

d)

None is correct

15.

What does SERP stand for?

a)

Stupid Eagle Really Poisoned

b)

Search Engine Results Page

c)

Search Engine Reality Programme

d)

Search Engine Results Practice

16.

If any company wants to use Amazon as a sales channel:

a)

They can decide between Amazon Vendor or Seller

b)

They will prefer the Amazon Seller option

c)

They will need to use FBA if they choose the Seller option

d)

None is correct

17.

Which of the following statements is correct?:

a)

In general, the B2C customer is usually more loyal than the B2B customer.

b)

In general, B2B real-time online payments are privileged to improve productivity.

c)

In general, in B2B the decision process is shorter than in B2C

d)

There are multiple synergies between B2B and B2C strategies

18.

What “bounce rate” stands for in Google Analytics?

a)

Visitors who click on a page and purchase the product

b)

People who spend a long time on one page

c)

Visitors who bounce one page to another on the same website

d)

Visitors to a website who leave after viewing one page

19.

Which of the following statements is not correct about card tokenization?

a)

Makes 1-Click ordering possible.

b)

Generates a code or "token" that only the buyer knows.

c)

Avoid entering card details in recurring payments.

d)

It is usually done by a PSP.

20.

Which tool would you use to geolocate your SEO/SEM competitors in Google Canada (www.google.ca) ?

a)

Google Trends

b)

Google Custom Search

c)

Adwords Preview

d)

Google Analytics

21.

For 1.0 3D-secure online payments:

a)

The usability is good and the price of the products is low.

b)

Security is good but usability is not

c)

Usability is not good and neither is security.

d)

The usability and security are good but the price of the products tend to be higher

22.

What type of cloud service provides a faster implementation of an e-commerce application?

a)

IaaS

b)

PaaS

c)

SaaS

d)

DaaS

23.

The volumetric weight is applied in cases where:

a)

The logistics operator wants to cover the additional costs of high volume goods

b)

The logistics operator wants to cover the costs derived from B2B shipments

c)

The actual weight is greater than the volumetric weight

d)

All are correct

24.

If we want to customize a SaaS to meet the specific needs of our business:

a)

We can only use the marketplace

b)

We can do an ad-hoc development if we need to

c)

We have to modify the SaaS core

d)

We can only customize it using the SaaS’ interface options

25.

Which of the following statements about cloud computing services is true?

a)

Custom applications can be installed in SaaS servers

b)

Developers can use PaaS as the basis for building their applications

c)

IaaS stands for "Infrastructure as a Server"

d)

DaaS, "Delivery as a Service", is the most basic level of cloud services

26.

You use “long tail” keywords strategy when…

a)

Many of your competitors are using very long keyword phrases

b)

It is very difficult to have your website listed on the SERP with your main keywords

c)

It is very easy to have your website listed on the SERP with your main keywords

d)

None of the above

27.

Amazon Fulfillment Services (FBA):

a)

Offers B2C cross-border services globally and for all the sellers around the world

b)

Offers logistics services only for sellers who sell on Amazon.

c)

They offer logistics services mainly for local ecommerce strategies.

d)

All are false

28.

How would you define the Magento e-commerce platform?

a)

Magento is an independent software product

b)

Magento is an e-commerce solution part of the Salesforce suite

c)

Magento is a native SaaS, competitor of Shopify

d)

Magento is a Wordpress plugin that adds e-commerce functionality