wayground logo

Free Printable Worksheets

Font size

S
M
L
XL
Worksheets

workplace stress

Total questions: 112

Worksheet time: 5hrs 34mins

Name
Class
Date
1.

This type of stress is ongoing over a long period of time.

a)

Acute

b)

Chronic

2.

Which of the following is a physical sign of stress?

a)

rapid heartbeat

b)

sweaty palms

c)

nausea

d)

all of the answers are signs of stress

3.

All stress is bad.

a)

True

b)

False

4.

This type of stress is positive stress.

a)

Eustress

b)

Distress

5.

This type of stress is negative stress.

a)

Eustress

b)

Distress

6.

Buying your first home is an example of ________ stress.

a)

Eustress

b)

Distress

7.

T/F: Your body can benefit from small amounts of stress.

a)

True

b)

False

8.

Losing your keys is an example of what type of stress?

a)

Major life change

b)

Catastrophe

c)

Everyday problems

d)

Environmental problems

9.
What is positive stress? 
a)
A type of stress that is not THAT bad
b)
Stress that has no physical or emotional symptoms
c)
stress that causes you to perform better or get things done
d)
Stress that does not last long
10.
Which of the following is an emotional symptom of stress?
a)
Feeling angry
b)
Shaking hands
c)
Sweating
d)
Upset Stomach
11.
When you sense danger—whether it’s real or imagined—the body's defenses kick into high gear in a rapid, automatic process.
a)
Fight-or-Flight Reaction
b)
Stress
c)
Stamina
d)
Physical Changes
12.

What is a stressor?

a)

A disease.

b)

Your little brother or sister.

c)

An irritant.

d)

Is a source or cause of stress.

13.

What is anxiety?

a)

is a exaggerated fear of specific situations or objects.

b)

is a rapid heartbeat, sweating, trembling, fear of losing control, shortness of breath, nausea.

c)

is restlessness, tiredness, difficulty concentrating, irritability, muscle tension, sleep disturbance.

d)

The feeling of dread, similar to fear. It may include worry, concern, stress, or nervousness.

14.

What is a coping skill?

a)

Strategies you put into place to help you manage stress

b)

Running away from all of your problems

c)

Anything that causes stress

15.
Acute stress is a common reaction to a traumatic event.  Which of the following events can cause acute stress?
a)
Taking care of an aging relative on a daily basis
b)
Making a presentation in front of the class
c)
A and B
d)
None of the above
16.
Chronic stress is stress that wears on people day after day.  Which of these is an example of chronic stress?
a)
Skidding with your car on wet pavement
b)
Realizing you forgot a homework assignment
c)
Dissatisfaction with job
d)
None of the above
17.

Which of the following is a behavioral change to stress?

a)

overeating

b)

muscle tension

c)

nervousness

d)

impatient

18.

Select two statements referring the meaning of stress at workplace

a)

Individual problem tied to the personality and emotional

b)

A problem induce by management shortcomings and poor supervision

c)

Emotional state resulting from similarity perception between the level of occupational and ability

d)

Availability of other rewarding employment or one's professional skills

19.

When dealing with stress, which of the following is an example of a counterproductive coping technique?

a)

Exercising

b)

Meditation

c)

Binge eating

d)

Yoga

20.
Most frequent stressor...
a)
catastrophe
b)
everyday problems
c)
major life changes
d)
environmental problems
21.

Being easily annoyed and unusually irritable can be an emotional warning sign of too much stress.

a)

False

b)

True

22.

Losing weight can be a sign of too much stress

a)

True

b)

False

23.

The Occupational Health and Safety Act was introduced in...

a)

2003

b)

2004

c)

2005

d)

2006

24.

Whose responsible for providing training in regards to polices, procedures and risk assessment?

a)

Clients

b)

RMIT

c)

Employees

d)

Employers

25.

Which of these is the most common cause of workplace injury?

a)

Slips and falls

b)

Lifting, pushing, pulling or bending

c)

Electricals

d)

Operating machinery

26.

In terms of workplace safety, hazards and risks mean the same thing.

a)

True

b)

False

27.

Workplace safety laws only apply to situations where physical injury has occurred or is at risk of occurring.

a)

True

b)

False

28.

We don't count mental health/stress related issues when looking at workplace incidents.

a)

True

b)

False

29.

Dangerous chemicals are still considered a risk when they are clearly labelled and stored correctly.

a)

True

b)

False

30.

Which of the following is a key responsibility of employees, rather than both employers and employees?

a)

Providing training on policies and procedures

b)

Using machinery/equipment in the manner in which training was given.

c)

Taking steps to ensure a workplace is as free from hazard as possible

d)

Reporting identified risks

31.

What does emotions and mood embodies?

4 lines
32.

What activates emotions?

4 lines
33.

Name the basic six emotions.

4 lines
34.

Which of the following are the sources of emotion and mood?

a)

Sleep

b)

Gender

c)

Exercise

d)

All of the above

35.

Mention the six emotions that are affected due to workplace.

4 lines
36.

Complete the following sentence.


The _____________ emotions can lead to frustration and dissatisfaction whereas _______________ can lead to promotion and happiness.

(a)  

37.

Name any two elements of Emotional Intelligence.

(a)  

38.

What are the ways to improve EI?

a)

Listen, empathize and reflect

b)

Listen, detachment

c)

suggest own opinion without giving the chance to speak

39.

How many stages are involved to become emotionally intelligent? Name any one.

a)

4 stages and Emotional Management

b)

5 stages and emotional weightage

40.

In which stage...


the person differentiates between emotions and identify its affect on their thought process.

a)

Emotional understanding

b)

Emotional Management

c)

Emotional Assimilation

41.

Suggest a strategy to deal with stress at workplace.

4 lines
42.

Share about a time when your mood affected your performance at workplace.

4 lines
43.

These are some simple workplace habits and time management.

a)

Set clear milestones

b)

Plan and prioritize

c)

Communicate better

d)

Plan your meetings well

44.

Industry and trade organizations may also sponsor websites and print publications.

a)

Information Sources

b)

Information Issues

c)

Maintaining Information

d)

Information Needs

45.

If you’ve started a project or task, make sure that it reaches the last, final stage with utmost quality.

a)

True

b)

False

46.

You will likely identify several areas in which your business relies on your ability to develop accurate sources of information.

a)

Information Sources

b)

Information Issues

c)

Maintaining Information

d)

Information Needs

47.

Work on one task at a time and do everything to keep it less stress and less prone to mistakes or rework.

a)

Yes

b)

No

c)

Maybe

48.

As human beings, we have a habit of shooting for the stars and the same reflects in the goals we set.

a)

Set clear milestones

b)

Plan and prioritize

c)

Communicate better

d)

Plan your meetings well

49.

Missing opportunities and running afoul of regulators can cost you time and money that you cannot afford to lose.

a)

Information Sources

b)

Information Issues

c)

Maintaining Information

d)

Information Needs

50.

Effective communication is a practice that makes you certain about things at work.

a)

Set clear milestones

b)

Plan and prioritize

c)

Communicate better

d)

Plan your meetings well

51.

A good way to ensure that information remains up-to-date and accessible.

a)

Information Sources

b)

Information Issues

c)

Maintaining Information

d)

Information Needs

52.

Meetings is a common practice in almost every workplace.

a)

Set clear milestones

b)

Plan and prioritize

c)

Communicate better

d)

Plan your meetings well

53.

Workforce planning involves all the following except?

a)

Organizing the training of staff

b)

Forecasting future personnel requirements

c)

Examining production plans in a factory

d)

Preparing and maintaining personnel records

54.

Interview Question: What changes have you made in working with others to be more effective at work? This question will help the interviewer to learn more about the candidate?

a)

Professional characteristics

b)

Team skills

c)

Goals for the future with the company

d)

Dedication to completing a project

55.

Employers are required to provide full-time employees wit

a)

Pensions

b)

Holiday leave

c)

Sick leave

d)

Health insurance

56.

Quality-driven leadership leads to?

a)

Unhappy employees

b)

Break down of the team

c)

Employee layoffs

d)

Competitive edge

57.

The activity that presents a prime opportunity to expand the knowledge base of all employees is?

a)

Promotion

b)

Workplace training

c)

Retention

d)

Union participation

58.

The process of collecting and analyzing information to determine the training requirements that would enable a target group of employees to meet or exceed the performance requirements of their roles within the organization is called a ?

a)

Job organization

b)

Job description

c)

Needs assessment

d)

Job evaluation

59.

With Internet technology, we have the capability to connect in real-time with people from all over the world using a ?

a)

Corporate meeting

b)

Professional conference

c)

Skills seminar

d)

Webinar

60.

With a cafeteria plan, employees can choose ?

a)

The hours that they want to work

b)

From among benefits of equal value

c)

The type of payment plan they want

d)

Random days off from work

61.

Which of the following is not a step to establish pay rates?

a)

Conduct a job evaluation

b)

Compare pay grades to similar businesses

c)

Research through market analysis

d)

Preform a job analysis and job evaluation

62.

An employee takes a shortcut to complete a task at work. The result of this action is poorer customer service. This is an example of ?

a)

Workplace efficiency

b)

Serice exceeding company expectations

c)

Deficiency of knowledge

d)

Deficiency of execution

63.

The employee appraisal process will not result in ?

a)

Reduction in employee stress related to not knowing where they stand with the company

b)

Increased personal satisfaction for the employee

c)

New job searches by the employee

d)

Opportunities for employees to identify career goals and develop skills

64.

Safety in the workplace is required by ?

a)

National Labor Relations Act

b)

OSHA laws

c)

Employee Privacy Laws

d)

National Labor Laws

65.

The Americans with Disabilities Act (ADA) prohibits discrimination against people with disabilities in regard to all the following services at a hotel except ?

a)

Wide enough door entries

b)

Line of credit

c)

Elevator

d)

Accessible shower

66.

The act passed in 1947 to rebalance the power between labor and management and to ensure a healthy labor-management environment is the ?

a)

Wagner Act

b)

National Labor Fair Standards Act

c)

Landrum-Griffin Act

d)

Taft-Hartley Act

67.

An independent federal agency that administers the basic law governing relations between labor unions and the employers, whose operations influence interstate commerce, is the ?

a)

Affirmative Action Law

b)

Equal Pay Act

c)

Collective Bargaining Process

d)

National Labor Relations Board

68.

Change can't be eliminated, so managers must learn to ________ successfully.

a)

ignore it

b)

avoid it

c)

manage it

d)

work around it

69.

Which of the following is an example of a technology change within an organization?

a)

workers wanting flexible hours

b)

workers using new software

c)

workers wanting to telecommute

d)

forming teams to complete tasks

70.

Which of the following is an organizational structure change?

a)

a new way to package chocolate cake

b)

changing who reports to whom

c)

resentment of bosses by employees

d)

the building of a new workshop

71.

Falling interest rates are an example of what kind of external force that causes a company to need to make an organizational change?

a)

marketplace competition forces

b)

labor market forces

c)

government laws and regulations

d)

economic forces

72.

Which of the following is an external force that would cause a company to make an organizational change?

a)

the naming of a new CEO

b)

a widening span of control for managers

c)

an organization-wide restructuring

d)

a booming economy

73.

In organizations, people who act as catalysts and assume the responsibility for managing the change process are called ________.

a)

change managers

b)

nonmanagerial employees

c)

change agents

d)

managers

74.

Which of the following is a term borrowed from the physical sciences that accurately describes people's resistance to change?

a)

uncertainty

b)

inertia

c)

energy

d)

momentum

75.

Which of the following is NOT a common reason that people resist change?

a)

habit

b)

concern over personal loss

c)

uncertainty

d)

overconfidence

76.

Managers typically implement programs to reduce resistance to change when employees ________ in some way.

a)

become dysfunctional

b)

are challenged

c)

become uncomfortable

d)

become self-satisfied

77.

A technique that helps employees deal with change that appeals to their sense of logic is ________.

a)

education and communication

b)

manipulation

c)

co-optation

d)

coercion or threats to employees

78.

A technique that helps employees deal with change that includes them in the decision-making process is ________.

a)

education and communication

b)

participation

c)

negotiation

d)

coercion

79.

When an entire workforce threatens to go on strike to protest a work change, managers might try this method of reducing resistance to change.

a)

facilitation and support

b)

negotiation

c)

education and communication

d)

participation

80.

Which method of reducing resistance to change is mostly likely to backfire on the manager who uses it?

a)

education and communication

b)

manipulation

c)

participation

d)

negotiation

81.

Stress in the workplace is an adverse reaction that people have in response to ________.

a)

demands, constraints, and opportunities

b)

having too much confidence in oneself

c)

too much ambition

d)

lack of ambition

82.

Which statement is correct?

a)

Stress can be bad or good.

b)

Stress is always bad.

c)

Stress can never be good.

d)

Stress is always good.

83.

Potential stress can become actual stress when the outcome of an event is uncertain and ________.

a)

in doubt

b)

hard for the individual to understand

c)

not important to the individual

d)

important to the individual

84.

Stress has ________ symptoms.

a)

only psychological

b)

only psychological and behavioral

c)

psychological, behavioral, and physical

d)

only physical

85.

Adverse psychological effects of stress include ________.

a)

rapid speech

b)

absenteeism

c)

boredom

d)

elevated heart rates

86.

Behavioral effects of stress include ________.

a)

procrastination

b)

metabolism changes

c)

absenteeism

d)

job dissatisfaction

87.

An employee's blood pressure rises, indicating a(n) ________ symptom of stress.

a)

psychological

b)

physical

c)

emotional

d)

behavioral

88.

To reduce stress managers need to make sure that employees ________.

a)

have jobs that match their abilities

b)

maximize their productivity

c)

don't work too few hours

d)

don't work too many hours

89.

To reduce stress managers need to make sure that employees ________.

a)

have jobs that match their abilities

b)

maximize their productivity

c)

don't work too few hours

d)

don't work too many hours

90.

________ is the process of taking a creative idea and turning it into something useful.

a)

Creativity

b)

Innovation

c)

Imagination

d)

Inspiration

91.

________ actively support innovation and every step of the process that leads to innovative ideas.

a)

All managers

b)

Champion managers

c)

Idea managers

d)

Idea champions

92.

Which is the followings is NOT the characteristic of learning organization?

a)

Holds a shared vision

b)

Discards old way of thinking

c)

Communicates closely

d)

Views organization as system of relationships

93.
Entrepreneurs want to be their own bosses, set their own working hours, and make their own decisions.
a)
True
b)
False
94.
Which is NOT a common characteristic of an entrepreneur?
a)
risk-taker
b)
creative
c)
organized
d)
irresponsible
95.

Which of the following are characteristics of successful entrepreneurs?

a)

Creative, work hard, self-confident

b)

Goal-oriented, will to work while others play, highly motivated to succeed

c)

Strong desire to have control, high energy levels

d)

All of the Answers

96.

Following are the notable entrepreneurs in Malaysia , EXCEPT

a)

Neelofa

b)

Datuk Vida

c)

Aliff Syukri

d)

Jack Ma

97.

The process of starting and managing your own business.

a)

Entrepreneur

b)

Entrepreneurship

c)

Franchising

98.

This is an advantage of Entrepreneurship

a)

Flexible work hours

b)

You are your own boss

c)

Recognition

d)

Do something that you always wanted to do

e)

all of the above

99.

The following are all disadvantage of entrepreneurship, EXCEPT?

a)

High risk of business failure.

b)

Possibility of low/no income

c)

Potential for high income

d)

Stress

e)

Long work hours

100.

This is a business owned by one person

a)

Partnership

b)

Corporation

c)

Franchise

d)

Sole Proprietorship

e)

Limited Liability Company

101.
Applying principles of right and wrong to situations in the workplace
a)
Innovation
b)
Risk
c)
Business Ethics
d)
Opportunity
102.
Data that describes a group of people in terms of their age, marital status, family size, ethnic background, gender, education, and income
a)
Harvesting
b)
Demographics
c)
Resourcing
d)
Actualization
103.

A __________ is a tangible good, something you can touch.

a)

Customer

b)

Service

c)

Advertisment

d)

Product

104.

Most start-up funding for new business will come from:

a)

A bank

b)

A personal savings account

c)

A shark

d)

A friend

105.

What is an Entrepreneur?

a)

An entrepreneur is a group of people who undertakes the risk associated with creating, organizing, and owning a business

b)

An entrepreneur is an individual who undertakes the risk associated with owning a business

c)

an entrepreneur

d)

An entrepreneur is an individual who undertakes the risk associated with creating, organizing, and owning a business

106.

The internet is a great tool for starting and running a business.

a)

True

b)

False

107.

Which is the correct definition of a corporate/intrapreneur?

a)

these types are seen to do innovative/ creative things within the workplace

b)

they run their own business

c)

involves individuals with innovative solutions to society’s most pressing social problems

108.

Crowdfunding is the practice of funding a project or venture by raising many small amounts of money from a large number of people, typically via the Internet.

a)

True

b)

False

109.

Universally mentioned rewards when you become an entrepreneur are listed below, EXCEPT

a)

flexibility

b)

income

c)

recognition

d)

growth

110.

Success stage firms show consistently growing financing performance, usually with slowly rising sales.

a)

True

b)

False

111.

SME stands for (a)  

112.

90 percent of new businesses fail within 2 years.

a)

True

b)

False