WorksheetsMBS Friday Final Examination
Total questions: 60
Worksheet time: 2hrs 49mins
Needs of _________ are being focused in Marketing.
Customer
producer
Retailer
wholesaler
This marketing concept focuses on persuading and convincing customers to buy the Products-
production
product
selling
marketing
Which among the following is not an element of marketing mix –
Product
Price
Place
Advertising
Subdividing of market into homogeneous subsections of customers is referred to as :
Target marketing
Market segmentation
Product positioning
Differentiated marketing
A very small section of the whole market which has not yet been identified and served by competitors is referred to as :
Segment marketing
Local marketing
Niche marketing
Individual marketing
Loyalty segmentation forms part of :
Demographic segmentation
Behavioural segmentation
Psychographic segmentation
Geographic segmentation
Marketers segment the market on the basis of personality of consumers.Identify the bases of market segmentation?
Demographic segmentation
Behavioural segmentation
Psychographic segmentation
Geographic segmentation
An organization directs its marketing efforts at two or more segments by developing a marketing mix for each segment. Identify the target marketing strategy adopted here?
Multi-segment approach
Concentration approach
Total market approach
Differentiated market approach
When companies change their product design, formulation, or brand image, so as to alter the product's competitive position, the same is referred to as :
Positioning by Corporate identity
Positioning by product category
Positioning by competitor
Repositioning
Identify the level of product which focuses on additional features, benefits or other related services that differentiate the product from its competitors?
Augmented product
Potential product
Core product
Generic product
What is the expansion of PLC?
Production life cycle
Product life cycle
Product line cycle
Production level concepts
Task environment in marketing is otherwise referred to as :
Micro environment
Macro environment
Competitive environment
Socio-cultural environmnet
Today, marketing must be understood in a new sense that can be characterized as _________.
Get there first with the most.
Management of youth demand.
Satisfying Customer Needs
Telling and selling.
_____________ concept is followed by those companies who believe that excellent quality of goods or services can easily attract customers.
Marketing Concept
Production Concept
Product Concept
Selling Concept
Pieces of information collected directly by an individual or organization.
Databa
Focus
Primary Data
Social Trend
A group of people brought together to discuss a specific topic. Usually consist of 6-9 people
Observation
Interview
Focus group
Survey
A set of questions posed to a group of people to determine how that group thinks.
Observation
Interview
Focus Group
Survey
Information, statistics, or other type of data that already exists. Someone has already collected the information, but others can use it.
Market research
Primary data
Variable
Secondary data
Gathering and analyzing information to help make sound marketing decisions.
Data
Marketing Research
Primary Date
Survey
One of the 4 P's of marketing; refers to where the product is sold and delivered to customers
product
price
place
promotion
One of the 4 P's of marketing; the cost of a product or service a company offers
product
price
place
promotion
One of the 4 P's of marketing; refers to the messaging and communication channels marketers use to generate awareness, interest, engagement, & excitement about products/services
product
price
place
promotion
Identified groups of consumers most likely to purchase your product or service
target audiences (markets)
test markets
web analytics
marketing research
Paid form of non personal communication of ideas, goods and services.
Advertisement
Personal Selling
Sales Promotion
Public Relations
AIDA stands for __________
Action-Interest-Desire-Awareness
Action-Immediate-Desire-Attention
Activity-Interest-Desire-Action
Awareness-Interest-Desire-Action
Communication activities in creating and maintaining favorable relationship between organization and various public groups are refers to?
Advertising
Personal selling
Sales promotion
Public relations
Which is not main promotional tool?
Marketing mix
Sales promotion
Advertising
Public Relations
IMC stands for _____.
Integrated
Mass Communication
Integrated
Monitored Communication
Integrated
Management Communication
Integrated
Marketing Communication
What the customer is charged.
Promotion
Place
Product
Price
Which statement best describes "Price"?
The cost of producing items
The amount customers are charged for items
The profit earned from selling items
What is price skimming?
An initially high price charged to customer which will reduce over time
An initially low price charged to customer which will increase over time
A steady price charged to customer regardless of product age
Positive and controllable factors that contribute to the business’ success.
Strength
Weaknesses
Opportunities
Threats
Negative factors that are beyond the control of the business.
Strength
Weaknesses
Opportunities
Threats
Areas where you or your organization may be weaker than others.
Strength
Weaknesses
Opportunities
Threats
Positive factors that are not within the control of the business.
Strength
Weaknesses
Opportunities
Threats
The following are the examples of Strength except one.
Cheap raw materials
Too many competitors
Skilled employees
Small capital outlay
Strengths and opportunities are external.
True
False
Strengths are only tangible factors within a business.
True
False
The location of the business is a possible strength factor.
True
False
In Porter's Five Forces, the 'threat of new entrants' relates to:
Barriers to entry
Substitutes
Switching costs
Buyer power
Buyer power is high if:
Differentiation is low
Switching costs are low
They have little information
The buyer requires a high quality product for their own production
A substitute product or service is:
A competitor's product or service
An alternative way of meeting the same need
A new entrant into the industry
A less attractive way of meeting the same need
It is a framework or a guide for assessing and evaluating the competitive strength and position of a business organization.
SWOT Analysis
Environmental Scanning
Porter’s Five Forces Analysis
Marketing Research
BCG Matrix stands for
Boston College Grade
Boston Consulting Group
Boston Consulting Grade
Boston College Group
Low relative market share and high growth rate is shown by.................quadrant
dog
cash cow
star
question mark
Which quadrant shows high relative market share and high industry growth rate ?
dog
cash cow
question mark
star
High relative market share but low growth rate is shown by.......... quadrant
cash cow
doq
question mark
star
The ultimate goals of CVM are to:
analyse individual data on prospects and customers
develop marketing strategies
acquire and retain customers
drive customer behaviour
What are the functions of CRM?
Sales monitoring
Build prospects and customer database
Log Follow-up & Support Communications Properly
Deal updating
all of the above
The purpose of Digital Marketing is ...
To encourage users to use mobile devices like mobile phones and mobile tablets
To save time and effort in marketing
Leverage on digital platform to promote and sell goods and services
To protect the environment as print media is bad for the environment
To increase website traffic and visibility in search engine results pages through paid and unpaid (organic) methods
Digital Advertising
Search Engine Marketing
Search Engine Optimisation
Display Advertising
Which of the list is NOT a digital marketing advantage?
Cost effectiveness
Higher engagement compared to traditional marketing
ROI is easily tracked
All audience is suitable for digital marketing
SEO is the acronym for?
Site Efficiency Optmisation
Site Engine Optimisation
Search Engine Optimisation
Search Engine Original
Digital marketing is often referred to as___________.
online marketing
internet marketing
web marketing
. All of the above
_________ is a form of Internet marketing utilizing social networking websites as marketing tool.
Search Engine Optimization
Search Engine Marketing
Social Media Marketing
Content Marketing
The ultimate form of marketing communications which known as a ‘pay-per-performance marketing’ method and it’s a commission-based
Viral marketing
Affiliate marketing
Email marketing
Outbound marketing
