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MBS Friday Final Examination

Total questions: 60

Worksheet time: 2hrs 49mins

Name
Class
Date
1.

Needs of _________ are being focused in Marketing.

a)

Customer

b)

producer

c)

Retailer

d)

wholesaler

2.

This marketing concept focuses on persuading and convincing customers to buy the Products-

a)

production

b)

product

c)

selling

d)

marketing

3.

Which among the following is not an element of marketing mix –

a)

Product

b)

Price

c)

Place

d)

Advertising

4.

Subdividing of market into homogeneous subsections of customers is referred to as :

a)

Target marketing

b)

Market segmentation

c)

Product positioning

d)

Differentiated marketing

5.

A very small section of the whole market which has not yet been identified and served by competitors is referred to as :

a)

Segment marketing

b)

Local marketing

c)

Niche marketing

d)

Individual marketing

6.

Loyalty segmentation forms part of :

a)

Demographic segmentation

b)

Behavioural segmentation

c)

Psychographic segmentation

d)

Geographic segmentation

7.

Marketers segment the market on the basis of personality of consumers.Identify the bases of market segmentation?

a)

Demographic segmentation

b)

Behavioural segmentation

c)

Psychographic segmentation

d)

Geographic segmentation

8.

An organization directs its marketing efforts at two or more segments by developing a marketing mix for each segment. Identify the target marketing strategy adopted here?

a)

Multi-segment approach

b)

Concentration approach

c)

Total market approach

d)

Differentiated market approach

9.

When companies change their product design, formulation, or brand image, so as to alter the product's competitive position, the same is referred to as :

a)

Positioning by Corporate identity

b)

Positioning by product category

c)

Positioning by competitor

d)

Repositioning

10.

Identify the level of product which focuses on additional features, benefits or other related services that differentiate the product from its competitors?

a)

Augmented product

b)

Potential product

c)

Core product

d)

Generic product

11.

What is the expansion of PLC?

a)

Production life cycle

b)

Product life cycle

c)

Product line cycle

d)

Production level concepts

12.

Task environment in marketing is otherwise referred to as :

a)

Micro environment

b)

Macro environment

c)

Competitive environment

d)

Socio-cultural environmnet

13.

Today, marketing must be understood in a new sense that can be characterized as _________.

a)

Get there first with the most.

b)

Management of youth demand.

c)

Satisfying Customer Needs

d)

Telling and selling.

14.

_____________ concept is followed by those companies who believe that excellent quality of goods or services can easily attract customers.

a)

Marketing Concept

b)

Production Concept

c)

Product Concept

d)

Selling Concept

15.

Pieces of information collected directly by an individual or organization.

a)

Databa

b)

Focus

c)

Primary Data

d)

Social Trend

16.

A group of people brought together to discuss a specific topic. Usually consist of 6-9 people

a)

Observation

b)

Interview

c)

Focus group

d)

Survey

17.

A set of questions posed to a group of people to determine how that group thinks.

a)

Observation

b)

Interview

c)

Focus Group

d)

Survey

18.

Information, statistics, or other type of data that already exists. Someone has already collected the information, but others can use it.

a)

Market research

b)

Primary data

c)

Variable

d)

Secondary data

19.

Gathering and analyzing information to help make sound marketing decisions.

a)

Data

b)

Marketing Research

c)

Primary Date

d)

Survey

20.
This involves the process and methods used to gather information, analyze it, and report findings related to marketing goods and services
a)
Survey Creation
b)
Marketing Research
c)
Advertising Selection
d)
Marketing Discovery
21.

One of the 4 P's of marketing; refers to where the product is sold and delivered to customers

a)

product

b)

price

c)

place

d)

promotion

22.

One of the 4 P's of marketing; the cost of a product or service a company offers

a)

product

b)

price

c)

place

d)

promotion

23.

One of the 4 P's of marketing; refers to the messaging and communication channels marketers use to generate awareness, interest, engagement, & excitement about products/services

a)

product

b)

price

c)

place

d)

promotion

24.

Identified groups of consumers most likely to purchase your product or service

a)

target audiences (markets)

b)

test markets

c)

web analytics

d)

marketing research

25.

Paid form of non personal communication of ideas, goods and services.

a)

Advertisement

b)

Personal Selling

c)

Sales Promotion

d)

Public Relations

26.

AIDA stands for __________

a)

Action-Interest-Desire-Awareness

b)

Action-Immediate-Desire-Attention

c)

Activity-Interest-Desire-Action

d)

Awareness-Interest-Desire-Action

27.

Communication activities in creating and maintaining favorable relationship between organization and various public groups are refers to?

a)

Advertising

b)

Personal selling

c)

Sales promotion

d)

Public relations

28.

Which is not main promotional tool?

a)

Marketing mix

b)

Sales promotion

c)

Advertising

d)

Public Relations

29.

IMC stands for _____.

a)

Integrated

Mass Communication

b)

Integrated

Monitored Communication

c)

Integrated

Management Communication

d)

Integrated

Marketing Communication

30.

What the customer is charged.

a)

Promotion

b)

Place

c)

Product

d)

Price

31.

Which statement best describes "Price"?

a)

The cost of producing items

b)

The amount customers are charged for items

c)

The profit earned from selling items

32.

What is price skimming?

a)

An initially high price charged to customer which will reduce over time

b)

An initially low price charged to customer which will increase over time

c)

A steady price charged to customer regardless of product age

33.

Positive and controllable factors that contribute to the business’ success.

a)

Strength

b)

Weaknesses

c)

Opportunities

d)

Threats

34.

Negative factors that are beyond the control of the business.

a)

Strength

b)

Weaknesses

c)

Opportunities

d)

Threats

35.

Areas where you or your organization may be weaker than others.

a)

Strength

b)

Weaknesses

c)

Opportunities

d)

Threats

36.

Positive factors that are not within the control of the business.

a)

Strength

b)

Weaknesses

c)

Opportunities

d)

Threats

37.

The following are the examples of Strength except one.

a)

Cheap raw materials

b)

Too many competitors

c)

Skilled employees

d)

Small capital outlay

38.

Strengths and opportunities are external.

a)

True

b)

False

39.

Strengths are only tangible factors within a business.

a)

True

b)

False

40.

The location of the business is a possible strength factor.

a)

True

b)

False

41.

In Porter's Five Forces, the 'threat of new entrants' relates to:

a)

Barriers to entry

b)

Substitutes

c)

Switching costs

d)

Buyer power

42.

Buyer power is high if:

a)

Differentiation is low

b)

Switching costs are low

c)

They have little information

d)

The buyer requires a high quality product for their own production

43.

A substitute product or service is:

a)

A competitor's product or service

b)

An alternative way of meeting the same need

c)

A new entrant into the industry

d)

A less attractive way of meeting the same need

44.

It is a framework or a guide for assessing and evaluating the competitive strength and position of a business organization.

a)

SWOT Analysis

b)

Environmental Scanning

c)

Porter’s Five Forces Analysis

d)

Marketing Research

45.
What is happening at point F on the Product Life Cycle?
a)
Introduction
b)
Decline
c)
Maturity
d)
Growth
46.
An established product which is bringing in revenue is a comment about which stage of the Product Life Cycle?
a)
Decline
b)
Maturity
c)
Introduction
d)
Growth
47.
Which of these comments is most suitable for Growth?
a)
Heavy investment but no sales
b)
Sales are likely to be low as the product is new to the market
c)
Revenue is increasing as the product gains popularity
d)
Likely to be characterised as a dog in the Boston Matrix
48.

BCG Matrix stands for

a)

Boston College Grade

b)

Boston Consulting Group

c)

Boston Consulting Grade

d)

Boston College Group

49.

Low relative market share and high growth rate is shown by.................quadrant

a)

dog

b)

cash cow

c)

star

d)

question mark

50.

Which quadrant shows high relative market share and high industry growth rate ?

a)

dog

b)

cash cow

c)

question mark

d)

star

51.

High relative market share but low growth rate is shown by.......... quadrant

a)

cash cow

b)

doq

c)

question mark

d)

star

52.

The ultimate goals of CVM are to:

a)

analyse individual data on prospects and customers

b)

develop marketing strategies

c)

acquire and retain customers

d)

drive customer behaviour

53.

What are the functions of CRM?

a)

Sales monitoring

b)

Build prospects and customer database

c)

Log Follow-up & Support Communications Properly

d)

Deal updating

e)

all of the above

54.

The purpose of Digital Marketing is ...

a)

To encourage users to use mobile devices like mobile phones and mobile tablets

b)

To save time and effort in marketing

c)

Leverage on digital platform to promote and sell goods and services

d)

To protect the environment as print media is bad for the environment

55.

To increase website traffic and visibility in search engine results pages through paid and unpaid (organic) methods

a)

Digital Advertising

b)

Search Engine Marketing

c)

Search Engine Optimisation

d)

Display Advertising

56.

Which of the list is NOT a digital marketing advantage?

a)

Cost effectiveness

b)

Higher engagement compared to traditional marketing

c)

ROI is easily tracked

d)

All audience is suitable for digital marketing

57.

SEO is the acronym for?

a)

Site Efficiency Optmisation

b)

Site Engine Optimisation

c)

Search Engine Optimisation

d)

Search Engine Original

58.

Digital marketing is often referred to as___________.

a)

online marketing

b)

internet marketing

c)

web marketing

d)

. All of the above

59.

_________ is a form of Internet marketing utilizing social networking websites as marketing tool.

a)

Search Engine Optimization

b)

Search Engine Marketing

c)

Social Media Marketing

d)

Content Marketing

60.

The ultimate form of marketing communications which known as a ‘pay-per-performance marketing’ method and it’s a commission-based

a)

Viral marketing

b)

Affiliate marketing

c)

Email marketing

d)

Outbound marketing