WorksheetsConsumer behavior_1
Total questions: 25
Worksheet time: 12mins
In terms of consumption decisions, middle class consumers prefer to ________
analyze the market and select the best at the lowest prices
buy at a market that sells at a whole sale rates
buy what is popular
buy only the brands which sell at affordable prices
_____________ are transmitted through three basic organizations: the family, religious organisations, and educational institutions; and in today’s society, educational institutions are playing an increasingly greater role in this regard
cultural values
marketing information systems
market share estimates
consumer feedback
_________________ refers to the buying behavior of final consumers
consumer market buying
target market buying
business buying behavior
None of the above
In large nations, the population is bound to lose a lot of its homogeneity, and thus_________________ arise.
subcultures
cultures
multilingual needs
product adaptation requirements
____________ is individuals and households who buy goods and services for personal consumption.
market segment
consumer market
ethnographic market
target market
Any individual who purchases goods and services from the market for his/her end-use is called a______________
subcultures
cultures
product adaptation requirements
multilingual needs
The cultural shift toward _____________ has resulted in more demand for casual clothing and simpler home furnishings.
conservative political causes
liberal political causes
downsizing
informality
_______ is nothing but willingness of consumers to purchase products and services as per their taste, need and of course pocket.
consumer interest
consumer behavior
consumer attitude
consumer perception
According to the stimulus-response model of buyer behaviour, the place where consumers process marketing stimuli prior to making purchase decision is called the
consumer’s thoughts-emotions network
consumer’s cognitive schema
consumer’s black box
consumer’s value chain
Marketing managers should adapt the marketing mix to ___________________ and constantly monitor value changes and differences in both domestic and global markets
marketing concepts
brand images
sales strategies
cultural values
Consumer purchases are influenced strongly by cultural, social, personal, and_________
psychometric characteristics
psychological characteristics
psychographic characteristics
supply and demand characteristics
Marketers are always trying to spot ____________ in order to discover new products that might be wanted.
cultural shifts
dissonant groups
benchmarks
opinion grapplers
Two of the most important psychological factors that impact consumer decision-making process are product _____________ and product involvement
price
strategy
knowledge
marketing
Relatively permanent and ordered divisions in a society whose members share similar values, interests, and behaviors are called:
social factors
cultures
social classes
subculture
As a form of a reference group, the _______________ are ones to which the individual wishes to belong
primary groups
aspiration groups
secondary groups
facilitative groups
________________ emphasize(s) that profitable marketing begins with the discovery and understanding of consumer needs and then develops a marketing mix to satisfy these needs.
the product influences
the strategic plan
the price influences
the marketing concept
The __________________ is a person within a reference group who, because of special skills, knowledge, personality, or other characteristics, exerts influence on others
referent actor
opinion leader
social role player
facilitator
Many sub-cultural barriers are decreasing because of mass communication, mass transit, and a ___________
strong awareness of brands in the market
strong awareness of pricing policies in the market
decline in the influence of religious values
decline in communal influences
A major reason for the changing traditional purchasing roles for families is that__________
more women than ever hold jobs outside the home
men and women now shop together or “shop until you drop” for entertainment purposes.
children are spending more time on the web
the economic conditions are forcing more teens to work
A(n) ________________ consists of the activities people are expected to perform according to the persons around them
behavior
status
attitude
role
___________ develop on the basis of wealth, skills and power
social classes
purchasing communities
competitors
economical classes
Maslow's Need Hierarchy states that the upper level need cannot be aroused till the lower level need is not satisfied
True
False
Post purchase is an important step of consumer decision making because:
It leads to customer loyaly
it helps in generating positive w-o-m
creating advocacy
All of the above
The culture is common held beliefs that are not unique to a ______________
social class
subculture
community
none of the above
The buyer has to arrive at a ____________set after evaluating the alternatives looking into need and constraints.
consideration
continuous
choice
final
