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WorksheetsIntroduction to Management
Total questions: 20
Worksheet time: 10mins
First-line managers are typically those who ________.
perform the same work as the people they manage but earn more money
are typically involved with producing the organization's products or providing its service
are at the top of the organizational chart
are the first persons new hires meet
Supervisor is another name for ________.
team leader
middle manager
first-line manager
top manager
Managers with titles such as regional manager, project leader, or division manager are ________.
first-line managers
top managers
production managers
middle managers
________ have titles such as executive vice president, chief operating officer, and chief executive officer.
Supervisors
Middle managers
First-line managers
Top managers
Donald's ability to complete activities efficiently and effectively with and through other people is known as ________.
management
leadership
entrepreneurship
delegation
________ involves ensuring that work activities are completed efficiently and effectively by the people responsible for doing them.
Leading
Managing
Planning
Organizing
Wasting resources is considered to be an example of ________.
inefficacy
ineffableness
inefficiency
ineffectiveness
Ellen's ability to produce the same amount of product with fewer personnel is a reflection of her ________.
effectiveness
organizing skills
leadership
efficiency
Today, the basic management functions include ________.
planning, organizing, commanding, and coordinating
planning, organizing, coordinating, and controlling
planning, organizing, directing, and controlling
planning, organizing, leading, and controlling
Establishing strategies for achieving organizational goals is a part of the ________ function.
leading
coordinating
planning
organizing
Organizing includes ________.
setting organizational goals
hiring organizational members
motivating organizational members
determining who does what tasks
Motivating subordinates is primarily associated with the management function of ________.
planning
organizing
leading
directing
The ________ roles involve collecting, receiving, and disseminating information, according to Mintzberg's managerial roles.
interpersonal
informational
technical
decisional
When Brandi is sharing with her team members the information she received at this morning's production meeting, she is performing the Mintzberg role of ________.
liaison
monitor
entrepreneur
disseminator
________ developed a categorization scheme for defining what managers do, consisting of ten different but highly interrelated roles.
Henri Fayol
Abraham Maslow
Henry Mintzberg
Peter Drucker
According to Mintzberg's managerial roles, the ________ roles are ones that involve people and other duties that are ceremonial and symbolic in nature.
informational
interpersonal
technical
decisional
Technical skills include ________.
experience gained by experiments that are used in performing managerial tasks
job specific knowledge needed to proficiently perform work tasks
the ability to work well with individuals and groups
skills managers use to think and to conceptualize about abstract and complex situations
________ skills involve the ability to work well with other people, both individually and in a group.
Technical
Assessment
Planning
Interpersonal
Ralph's search for new technologies that can be used in the production processes of his plant is an example of which type of management skill?
conceptual
communication
effectiveness
monitor
Managers with good ________ skills know how to communicate, motivate and lead to get the best out of their people
interpersonal
conceptual
technical
empirical
