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Introduction to Management

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

First-line managers are typically those who ________.

a)

perform the same work as the people they manage but earn more money

b)

are typically involved with producing the organization's products or providing its service

c)

are at the top of the organizational chart

d)

are the first persons new hires meet

2.

Supervisor is another name for ________.

a)

team leader

b)

middle manager

c)

first-line manager

d)

top manager

3.

Managers with titles such as regional manager, project leader, or division manager are ________.

a)

first-line managers

b)

top managers

c)

production managers

d)

middle managers

4.

________ have titles such as executive vice president, chief operating officer, and chief executive officer.

a)

Supervisors

b)

Middle managers

c)

First-line managers

d)

Top managers

5.

Donald's ability to complete activities efficiently and effectively with and through other people is known as ________.

a)

management

b)

leadership

c)

entrepreneurship

d)

delegation

6.

________ involves ensuring that work activities are completed efficiently and effectively by the people responsible for doing them.

a)

Leading

b)

Managing

c)

Planning

d)

Organizing

7.

Wasting resources is considered to be an example of ________.

a)

inefficacy

b)

ineffableness

c)

inefficiency

d)

ineffectiveness

8.

Ellen's ability to produce the same amount of product with fewer personnel is a reflection of her ________.

a)

effectiveness

b)

organizing skills

c)

leadership

d)

efficiency

9.

Today, the basic management functions include ________.

a)

planning, organizing, commanding, and coordinating

b)

planning, organizing, coordinating, and controlling

c)

planning, organizing, directing, and controlling

d)

planning, organizing, leading, and controlling

10.

Establishing strategies for achieving organizational goals is a part of the ________ function.

a)

leading

b)

coordinating

c)

planning

d)

organizing

11.

Organizing includes ________.

a)

setting organizational goals

b)

hiring organizational members

c)

motivating organizational members

d)

determining who does what tasks

12.

Motivating subordinates is primarily associated with the management function of ________.

a)

planning

b)

organizing

c)

leading

d)

directing

13.

The ________ roles involve collecting, receiving, and disseminating information, according to Mintzberg's managerial roles.

a)

 interpersonal

b)

informational

c)

 technical

d)

decisional

14.

When Brandi is sharing with her team members the information she received at this morning's production meeting, she is performing the Mintzberg role of ________.

a)

liaison

b)

monitor

c)

entrepreneur

d)

disseminator

15.

________ developed a categorization scheme for defining what managers do, consisting of ten different but highly interrelated roles.

a)

Henri Fayol

b)

Abraham Maslow

c)

Henry Mintzberg

d)

Peter Drucker

16.

According to Mintzberg's managerial roles, the ________ roles are ones that involve people and other duties that are ceremonial and symbolic in nature.

a)

informational

b)

interpersonal

c)

technical

d)

decisional

17.

Technical skills include ________.

a)

experience gained by experiments that are used in performing managerial tasks

b)

job specific knowledge needed to proficiently perform work tasks

c)

the ability to work well with individuals and groups

d)

skills managers use to think and to conceptualize about abstract and complex situations

18.

________ skills involve the ability to work well with other people, both individually and in a group.

a)

Technical

b)

Assessment

c)

Planning

d)

Interpersonal

19.

Ralph's search for new technologies that can be used in the production processes of his plant is an example of which type of management skill?

a)

conceptual

b)

communication

c)

effectiveness

d)

monitor

20.

Managers with good ________ skills know how to communicate, motivate and lead to get the best out of their people

a)

interpersonal

b)

conceptual

c)

technical

d)

empirical