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WorksheetsBMGT Ch 16-17 Review
Total questions: 19
Worksheet time: 29mins
Name
Class
Date
1.
What is the definition of Benchmarking?
a)
The process of steering or keeping on course
b)
The process of identifying outstanding practices in other companies and adapting them to your company
c)
The process of ensuring control is established within a company
d)
The process of marking a line of measurement on a bench
2.
What is the definition of Cybernetic?
a)
The process of steering or keeping on course
b)
The process of identifying outstanding practices in other companies and adapting them to your company
c)
The process of ensuring control is established within a company
d)
The process of casting a virtual net
3.
What is the first step in the Control Process?
a)
Companies compare actual performance to performance standards
b)
Take corrective action
c)
Managers set goal
d)
Companies specify the performance standards that must be met to accomplish goals
4.
What is the last step in the Control Process?
a)
Companies compare actual performance to performance standards
b)
Take corrective action
c)
Managers set goal
d)
Companies specify the performance standards that must be met to accomplish goals
5.
Control is Cybernetic.
a)
True
b)
False
6.
What is the Balanced Score Card Approach?
a)
Measuring organizational performance in 4 areas: Environmental, Cultural, Economical, Educational
b)
The process of identifying outstanding practices in other companies and adapting them to your company
c)
The process of steering or keeping on a balanced course
d)
Measuring organizational performanc in 4 areas: Finance, Customer, Internal, & Innovation/Learning
7.
What is the definition of Data?
a)
Meaningful numbers
b)
Meaningful pieces of information
c)
Raw, unprocessed facts and figures
d)
Data that has been processed in a way that makes it meaningful to the user
8.
What is the definition of Information?
a)
Random numbers
b)
Random pieces of data
c)
Raw, unprocessed facts and figures
d)
Data that has been processed in a way that makes it meaningful to the user
9.
Both Data and Information are equally meaningful to the user.
a)
True
b)
False
10.
What are the two methods of Capturing Information?
a)
Manual
b)
Authentication
c)
Electronic
d)
Data Mining
11.
What is Data Mining?
a)
The process of steering or keeping on course
b)
The process of identifying outstanding practices in other companies and adapting them to your company
c)
The process of discovering unknown patterns and relationships in large amounts of data
d)
The process of ensuring the data is reliable and consistently retrievable in a usable format for authorized users only
12.
What is a Data Warehouse?
a)
A database that stores large amounts of data that have been prepared for data mining analysis by being cleaned of errors and redundancy
b)
A warehouse where large amounts of data hard drives are installed
c)
A database that makes sure that potential users are who they say they are
d)
A warehouse database that grants authenticated users access to data
13.
What are the two steps to Protecting Information?
a)
Manual
b)
Authentication
c)
Electronic
d)
Authorization
14.
What is a Firewall?
a)
A program or piece of code that attached itself to other programs on your computer without your knowledge
b)
Hardware of software device that sits between the computer's internal organizational network and outside network, filtering and checking incoming and outgoing data.
c)
Software that securly encrypts data sent by employees outside of the company network & decrypts the data when it arrives within the company network, and vice versa.
d)
A process that transforms data into complex, scrambled digital codes that require decryption
15.
What is a Virus?
a)
A program or piece of code that attached itself to other programs on your computer without your knowledge
b)
Hardware of software device that sits between the computer's internal organizational network and outside network, filtering and checking incoming and outgoing data.
c)
Software that securly encrypts data sent by employees outside of the company network & decrypts the data when it arrives within the company network, and vice versa.
d)
A process that transforms data into complex, scrambled digital codes that require decryption
16.
What is Data Encryption?
a)
A program or piece of code that attached itself to other programs on your computer without your knowledge
b)
Hardware of software device that sits between the computer's internal organizational network and outside network, filtering and checking incoming and outgoing data.
c)
Software that securly encrypts data sent by employees outside of the company network & decrypts the data when it arrives within the company network, and vice versa.
d)
A process that transforms data into complex, scrambled digital codes that require decryption
17.
What is a Virtual Private Network (VPN)?
a)
A type of encryption that provides secure off-site access to data and programs
b)
A hacker's access to encrypted data
c)
Software that securly encrypts data sent by employees outside of the company network & decrypts the data when it arrives within the company network, and vice versa.
d)
There is no such thing as a Virtual Private Network
18.
What does a Secure Socket Layer (SSL) encryption provide?
a)
Secure off-site access to data and programs
b)
Access to all needed usernames and passwords
c)
A filter for incoming and outgoing data
d)
Access for outsiders to gain company data
19.
What is Artificial Intelligence (AI)?
a)
Robots that will take over the world
b)
The ability of computerized systems to learn and adapt through experience
c)
When someone pretends to know about something but in reality, does not
d)
Droids from Star Wars
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