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Management of Libraries and Information Centers

Total questions: 51

Worksheet time: 13hrs 45mins

Name
Class
Date
1.

Management is using organizational resources to achieve _.

a)

Dreams

b)

Objectives

c)

Success

d)

All

2.

The individuals within an organization who are in a position to make decisions is called _.

a)

Managers

b)

Teachers

c)

Librarians

d)

All

3.

Directors and associate directors set policies for the entire organization and are responsible for its overall management. They are at the _ level.

a)

Top management

b)

Middle management

c)

First line supervisors

d)

All

4.

First-line supervisors are the ones that _.

a)

lead the activities of individual workers in carrying out the day-to-day work

b)

responsible for management of subunits

c)

responsible for its overall management

d)

all

5.

_ defines where the organization wants to be in the future.

a)

Controlling

b)

Leading

c)

Organizing

d)

Planning

e)

Staffing

6.

The formal structure of authority through which work subdivisions are arranged

a)

Controlling

b)

Leading

c)

Organizing

d)

Planning

e)

Staffing

7.

It involves hiring, training, compensating, and retaining the people necessary to achieve the organizational objectives

a)

Controlling

b)

Leading

c)

Organizing

d)

Planning

e)

Staffing

8.

It involves creating a shared culture and values, communicating goals to employees, and motivating employees at all levels of the organization.

a)

Controlling

b)

Leading

c)

Organizing

d)

Planning

e)

Staffing

9.

It means monitoring the activities of an organization.

a)

Controlling

b)

Leading

c)

Organizing

d)

Planning

e)

Staffing

10.

One of the managerial roles that serve as symbols of the organization and inspire people

a)

Decisional Roles

b)

Informational Roles

c)

Interpersonal Roles

d)

All

11.

Another managerial role that keeps track of the progress, seeks & shares information, transmits official information.

a)

Decisional Roles

b)

Informational Roles

c)

Interpersonal Roles

d)

All

12.

Skills are essential to today's managers. Which of the following skills manifest as political skills?

a)

critical thinking

b)

knowledge of marketing

c)

positive attitude toward change

d)

risk taker, flexible, visionary

13.

It is the earliest management schools.

a)

Classical Perspective

b)

Humanistic Approach

c)

Quantitative Perspective

d)

Systems Approach

14.

A management approach that the basic assumption is "workers are primarily economically motivated and that they will put forth their best efforts if they are rewarded financially."

a)

Administrative Principles

b)

Bureaucratic Organizations

c)

Human Relations

d)

Self-actualization Schools

e)

Scientific Management

15.

A management school that focused on the behavior of the individual and his or her quality of life in the organization, as well as on the needs, aspirations, and motivations of this individual and on those of the group and the organization.

a)

Administrative Principles

b)

Bureaucratic Organizations

c)

Human Relations

d)

Self-actualization Schools

e)

Scuetific Management

16.

A study which is designed to attempt to find a way of increasing efficiency and effectiveness by varying the levels of illumination for workers in the organization.

a)

Hawthorne Studies

b)

Management by objectives

c)

Maslow's hierarchy of needs

d)

McGregor Theory X and Theory Y

17.

He was the Father of Scientific Management

a)

Frederick Winslow Taylor

b)

Henri Fayol

c)

Max Weber

d)

None

18.

He was the Father of the Administrative Principles.

a)

Frederick Winslow Taylor

b)

Henri Fayol

c)

Max Weber

d)

None

19.

According to Frederick Hertzberg, the best way to motivate someone is to _.

a)

be satisfied sufficiently

b)

coerced to perform

c)

give freedom to workers to exercise self-direction

d)

rearrange the job to make the job more interesting and challenging

e)

all of the above

20.

In Victor Vroom's Expectancy Theory, it is assumed that it is not enough to offer the person something to satisfy his or her needs, but the person must also be _.

a)

paid

b)

promoted

c)

rewarded

d)

trained

e)

all of the above

21.

It if the belief that effort leads to performance.

a)

Expectancy

b)

Instrumentality

c)

Motivation

d)

Needs

e)

Valence

22.

A theory that assumes that workers are lazy, dislike work and responsibility, and must be coerced to perform.

a)

McGregor's Theory X

b)

McGregor's Theory Y

c)

Victor Vroom's Expectancy Theory

d)

Maslow's Hierarchy of Needs

e)

Hertzberg's Two-Factor Theory

23.

This is a theory that assumes that workers are creative and like work and responsibility, and they can exercise self-direction.

a)

McGregor's X Theory

b)

McGregor's Y Theory

c)

Victor Vroom's Expectancy Theory

d)

Maslow's Hierarchy of Needs

e)

Hertzberg's Two-Factor Theory

24.

This theory believes that people have a complex set of needs arranged in a hierarchy of importance.

a)

McGregor's X Theory

b)

McGregor's Y Theory

c)

Victor Vroom's Expectancy Theory

d)

Maslow's Hierarchy of Needs

e)

Hertzberg's Two-Factor Theory

25.

Motivation =

a)

(Expectancy) x (Instrumentality) x (Valence)

b)

(Instrumentality) x (Expectancy) x (Valence)

c)

(Valence) x (Instrumentality) x (Expecancy)

d)

(Motivation) x (Expectancy) x (Instrumentality) x (Valence)

26.

It is the belief that performance leads to an outcome.

a)

Achievement

b)

Expectancy

c)

Instrumentality

d)

Motivation

e)

Valence

27.

Which of the following is the theory that is developed by David McClelland?

a)

Achievement-Power-Affiliation Theory

b)

Expectancy Theory

c)

ERG Theory

d)

Theory X & Y

e)

Two-Factor Theory

28.

In B. F. Skinner's Behavioral Modification Theory, which of the following statements does he not believe?

a)

behavior is shaped through systematic reinforcement

b)

desired behaviors should be reinforced

c)

is not enough to offer the person something to satisfy his or her important needs

d)

punishment has limited effects

29.

Which of the following is NOT part of the David McClelland's Achievement-Power-Affiliation Theory?

a)

affiliation

b)

need to achieve

c)

power

d)

relatedness

30.

Clayton Adlerfer reworked Maslow's hierarchy of needs theory. He argues that there are three groups of core needs. Which of the following do not belong to the group?

a)

Existence

b)

Gratification

c)

Growth

d)

Relatedness

31.

This theory assumes that more than one need may be operative simultaneously.

a)

Clayton Alderfer's ERG Theory

b)

Maslow's Hierarchy of Needs Theory

c)

B. F. Skinner's Behavioral Modification

d)

Victor Vroom's Expectancy Theory

32.

It is the ability to influence people toward the attainment of goals.

a)

Existence

b)

Gratification

c)

Leadership

d)

Motivation

e)

Power

33.

This is a planning technique that involves looking at the strengths and weaknesses of an organization and any opportunities and threats to the organization.

a)

Political, Economic, Social, Technological, Legal, Environmental

b)

Strength, Opportunities, Aspirations, Results analysis

c)

Strength, Weaknesses, Opportunities, Threats analysis

d)

Threats, Opportunities, Weaknesses, Strengths analysis

e)

None of the above

34.

It is a strategic planning tool that can help your organization create and execute its strategy by focusing on your strengths and leveraging your organization's opportunities.

a)

Political, Economic, Social, Technological, Legal, Environmental

b)

Strengths, Opportunities, Aspirations, Results analysis

c)

Strengths, Weaknesses, Opportunities, Threats analysis

d)

Threats, Opportunities, Weaknesses, Strengths analysis

e)

All of the above

35.

When a library manager predicts based on the assumption about the future, he is _.

a)

Forecasting

b)

Predicting

c)

Projecting

d)

Using standards

36.

Which of the following statements is true about predicting?

a)

library manager formulates an opinionated event to happen or plan of action based on the facts and information available

b)

library manager outlines a trend of events based on some type of analysis or qualitative judgments

c)

library manager predicts based on the assumption about the future

d)

manager deals with specific activities

37.

This is the general statement referring toward which efforts the library is directed.

a)

Goals

b)

Mission

c)

Objectives

d)

Vision

38.

It is a measurable actions to be achieved by the organization.

a)

Goals

b)

Mission

c)

Objectives

d)

Vision

39.

It is the object of imagination of the library or an act of forsight.

a)

Goals

b)

Mission

c)

Objectives

d)

Vision

40.

A standard operation performed by the library staff in dealing with specific activities is called _.

a)

Activities

b)

Policies

c)

Procedures

d)

Strategies

41.

A verbal, written, or implied overall guide, it sets up limits and directions around which managerial action occurs.

a)

Activities

b)

Policies

c)

Procedures

d)

Strategies

42.

Which of the following should not be considered in making a strategic plan?

a)

allocation of resources needed

b)

objectives

c)

period/time

d)

state course/courses of action

e)

none of the above

43.

This type of policy is developed to guide the general operations of the organization.

a)

Appealed policies

b)

External imposed policies

c)

Implied policies

d)

Originated policies

44.

These policies are made out of snap decisions.

a)

Appealed policies

b)

External imposed policies

c)

Implied policies

d)

Originated policies

45.

This type of policy comes through several channels. They dictate the workings in an organization.

a)

Appealed policies

b)

External imposed policies

c)

Implied policies

d)

Originated policies

46.

This type of policy is unwritten and is developed from actions that people see about them and believe to constitute policy.

a)

Appealed policies

b)

External imposed policies

c)

Implied policies

d)

Originated policies

47.

This indicates that authority is concentrated at the highest echelon of the hierarchy and that those at the top make most decisions.

a)

Centralization

b)

Decentralization

c)

Delegation

d)

Departmentation

e)

Organizing

48.

This is the downward transfer of formal authority from one person to another within prescribed limits.

a)

Centralization

b)

Decentralization

c)

Delegation

d)

Departmentation

e)

Organizing

49.

This is the basis on which work and individuals are grouped into manageable units.

a)

Centralization

b)

Decentralization

c)

Delegation

d)

Departmentation

e)

Organizing

50.

This determines the chain of authority ranging from the ultimate to the lowest ranks.

a)

Line and staff positions

b)

Scalar principle of hierarchy

c)

Span of control

d)

Staffing

e)

Unity of command

51.

This refers to the number of people and/or activities a manager can efficiently manage

a)

Lina and staff positions

b)

Scalar principle of hierachy

c)

Span of control

d)

Staffing

e)

Unity of command