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Worksheets

Food and Beverage

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Which of the following is NOT a responsability of the Director of Food & Beverage?

a)

Kitchen

b)

Restaurants

c)

Room Service

d)

Marketing

2.

What is the average hotel’s operating profit coming from the F&B division?

a)

10-15%

b)

30-45%

c)

20-25%

d)

15-35%

3.

It is important for F&B director to attend Staff Meetings and Executive Committee meetings, among others.

a)

True

b)

False

4.

The executive chef who reports to the F&B manager manages the hotel kitchen(s).

a)

True

b)

False

5.

The executive chef is NOT responsible for:

a)

Quantity of food

b)

Exceeding guest expectations for quality of food

c)

Food sales

d)

Portion size

6.

How are now some executive chefs called?

a)

Chef de Rang

b)

Chef de Service

c)

Chef de Partie

d)

Kitchen managers

7.

What is the average Food Cost Percentage for hotels?

a)

10-20%

b)

30-45%

c)

18-22%

d)

28-32%

8.

Who developed the kitchen Brigade system?

a)

Chef Anthony Bourdain

b)

Chef Jamie Oliver

c)

Chef Auguste Escoffier

d)

Chef Gordon Ramsay

9.

Restaurant managers are NOT responsible for:

a)

Quality guest service

b)

Hiring, training, and developing employees

c)

Presenting annual, monthly, and weekly forecasts

d)

Acquire new customers in the target market

10.

How is the number of hotel guests dining in the hotel restaurant(s) called?

a)

Customers Covered

b)

Special Customers

c)

Capture Rate

d)

Coverage Rate

11.

If the guest becomes intoxicated and is involved in an accident, the bar manager can not be held liable.

a)

True

b)

False

12.

The chief steward reports to the F&B manager and is NOT responsible for:

a)

Cleanliness of the back of the house

b)

Pest control and coordination with exterminating company

c)

Cleanliness of the back of the house

d)

Hire new staff

13.

What is the primary role of a sous chef in a kitchen?

a)

To manage the kitchen staff

b)

To create new recipes

c)

To oversee food preparation

d)

To handle customer complaints

14.

Which of the following is a common method for controlling food costs in a restaurant?

a)

Increasing menu prices

b)

Reducing portion sizes

c)

Implementing a waste management system

d)

Hiring more staff

15.

What is the primary responsibility of a bar manager in a hotel?

a)

To manage the kitchen staff

b)

To oversee beverage inventory

c)

To create new cocktail recipes

d)

To handle customer complaints

16.

Which of the following is a key factor in determining the success of a hotel's restaurant?

a)

Location

b)

Menu variety

c)

Staff training

d)

All of the above

17.

What is the role of a food and beverage controller in a hotel?

a)

To manage kitchen operations

b)

To oversee financial aspects of F&B

c)

To create marketing strategies

d)

To train restaurant staff

18.

What is a common strategy for increasing customer satisfaction in hotel restaurants?

a)

Offering discounts

b)

Improving menu presentation

c)

Enhancing staff communication

d)

All of the above

19.

Which of the following factors can significantly impact a hotel's beverage sales?

a)

Seasonal promotions

b)

Staff knowledge of drinks

c)

Ambiance of the bar area

d)

All of the above

20.

What is the primary purpose of conducting a food and beverage inventory?

a)

To assess staff performance

b)

To control costs and reduce waste

c)

To create new menu items

d)

To improve customer service