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Worksheets

May 2023 Manger's Meeting

Total questions: 9

Worksheet time: 5mins

Name
Class
Date
1.

When do you report a work related injury?

a)

After the Doctor appointment

b)

The next day

c)

As soon as it happens

d)

Reporting is not required

2.

When do you initially follow up with a potential Leads / Tours?

a)

Within 3 days

b)

Within 24-Hours

c)

Within 48-Hours

d)

You don't have to, Entrata sends out auto-communication

3.

How long does it take a Resident Refund to process?

a)

1 week

b)

As soon as FMO is completed

c)

15-Days

d)

Up to 30-days

4.

After Warranty items are received and invoiced, the process is complete.

a)

True

b)

False

5.

Which apartment should I get rent ready and lease first?

a)

8 days vacant

b)

97 days vacant

c)

1 day vacant

d)

79 days vacant

6.

How often should the Safe and Sanitary Inspection be completed?

a)

Every decade

b)

Every quarter

c)

Every year

d)

Every other year

7.

Which of these key control steps is improper?

a)

Re-key the lock at turnover

b)

Keep keys in a locked box

c)

Document each key check out/in

d)

Its okay to hand out the last key

8.

What is optional in dealing with prospects?

a)

Entering the guestcard in Entrata

b)

Flagging the visit as a tour, if it was a tour

c)

Following up and following through with the prospect

d)

None

9.

Pre-close consists of

a)

Checklist

b)

Double checking for GL code errors

c)

Double checking for missed invoices

d)

All of the above