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ENGLISH EVALUATION PRAKERIN PROGRAM2

Total questions: 20

Worksheet time: 20mins

Name
Class
Date
1.

I am ... detail person, good in coordination and good in communication

Not only that, but also I am ... hard worker, I can handle all sections in this department

a)

a & an

b)

a & is

c)

a & a

d)

the & a

2.

In my experience, I could handle all sections in front Housekeeping department, ......

Room section, PA, Garden area, and Loundry section

a)

There is

b)

There was

c)

There are

d)

There were

3.

I have motivation if one day, I want to have a professional carrier in this field and I can develop my ability to be ... professional than before

a)

Most

b)

The most

c)

More

d)

The more

4.

I will ..... as professional waitress at your company and give an excellent service to the guest

a)

Contribution

b)

Contributed

c)

Contributing

d)

Contribute

5.

What is make you consider to take this opportunity ?

a)

Because, My experiences is similar with the position as FDA

b)

Because, My experiences are similar to the position as FDA

c)

Because, My experiences is the same to the position as FDA

d)

Because, My experiences are the same to the position as FDA

6.

As banquette attendant, I have a ...... for setting the meeting room, preparing all meetings facility, and preparing coffee break

a)

Responsible

b)

Responsive to

c)

Responsibility to

d)

Responsibility

7.

I ...... the position overed because of I have ...... background experience in this field I believe that I can give my best contribution to the hotel

a)

Interesting with & a same

b)

Interested with & a similar

c)

Interest of & similar to

d)

Interesting of & a similar

8.

I have experience ....... VIP guest

a)

for handling

b)

to handle

c)

to handling

d)

for handle

9.

Saya sudah mengantarkan tamu ke kamarnya

a)

I am escorting the guest into his room

b)

I escorted the guest into your room

c)

I escort the guest into him room

d)

I escorted the guest into his room

10.

Saya adalah orang yang dapat bekerja sama dengan team secara baik.

Please translate into correct sentences!

a)

I working in good with the team

b)

I am the person who can work with good by the team

c)

I am the one who can work with the team very well

d)

I am working with the good with the team

11.

Please complete best procedure of handling complaint !

1. ...............................................

2. showing the emphatic expression

3. Apologizing to the guest related to the problem

4. Giving the best solution

a)

listening to the guest carefully regarding to the complaint

b)

listen to the complaint with guest

c)

listening to the guest with carefulness

d)

listening careful with the guest

12.

saya melihat bahwa hotel ini adalah hotel grup internasional dan berbintang 5 sehingga saya merasa tertarik?

Please choose the best answer!

a)

I saw that this hotel is an international group and has five stars therefore I feel interesting

b)

I saw that this hotel is an international group and have five stars therefore I feel interesting

c)

I saw that this hotel is an international group and has five stars therefore I feel interested

d)

Why not you want to take this opportunity I saw that this hotel is an international group and has five stars therefore I am interested

13.

saya memiliki tanggung jawab untuk memberikan pelayanan terbaik ke pada tamu.

Please translate into english!

a)

I have responsive to provide an excellent service to the guest

b)

I have responsible to providing an excellent service to the guest

c)

I have responsibility to provide an excellent service to the guest

d)

I has responsibility to provide an excellent service to the guest

14.

saya percaya bahwa saya akan berkontribusi di perusahaan anda dengan cara meningkatkan kualitas pelayanan kepada tamu

a)

I Believe that I will contributing in your company with increasing service standard quality to the guest

b)

I Believe that I will contribute in your company by increasing service standard quality to the guest

c)

I Believe that I will contributed in your company by increasing service standard quality to the guest

d)

I Believe that I will contribute in your company with increasing service standard quality to the guest

15.

Tell me the reason why you should be accepted in our hotel?

a)

Because I interested to take the position offered

b)

Because I can make the company to be more excellent than before

c)

Because I, this company probably need me

d)

Because my experience was related to the position and I can contribute to provide an excellent service

16.

A : When .... she on board?

B : She on board on yesterday

a)

Does

b)

Do

c)

Did

d)

Didn't

17.

A : When ..... you get an Interview?

B : Next week

a)

Do you want to

b)

Will

c)

Do you want

d)

Do

18.

A : ..... you a Front desk agent?

B : Yes, I am.

a)

Is

b)

Are

c)

Were

d)

Do

19.

She ..... to be a receptionist

a)

Want

b)

Want to

c)

Wanna

d)

Wants to

20.

I need to ..... my self to be selected of Interview next month.

a)

Prepare

b)

Prepared

c)

Prepering

d)

Preparation