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4.5 Promotion

Total questions: 46

Worksheet time: 28mins

Name
Class
Date
1.

Which of these methods reward customers for continued / repeated purchases and patronage?

a)

Public relations

b)

Customer loyalty schemes

c)

After-sales service

d)

Coupons

2.

The use of postal correspondence for promotional purposes. Direct (a)  

3.

The use of online content that users can upload to a website using a suitable medium, e.g. a blog, podcast, video or image. (a)  

4.

Refers to a retailer’s range of goods that are available for sale. (a)  

5.

The use of famous people (such as film stars, musicians and sports personalities) to promote a brand or organization. Celebrity (a)  

6.

The range of above and below the line methods used to promote a product as part of a larger marketing mix. (a)  

7.

Form of promotion that refers to any form of paid-for promotional technique through independent consumer media. (a)   promotion

8.

Communicating relevant product information to inform and persuade customers to buy the good or service. (a)  

9.

Reward systems used to encourage customers to make repurchases, such as price discounts or free gifts for members. Customer (a)   schemes

10.

The use of sales personnel to sell goods and services with customers on a face-to-face basis. (a)   selling

11.

A form of visual and/or audio marketing communication used to inform and persuade people to buy a certain good or service. (a)  

12.

Which of the following is not an example of below-the-line promotion?

a)

Digital (online) radio

b)

Packaging

c)

Merchandising

13.

Which method below is least likely to be an example of sales promotion?

a)

Free samples

b)

Free samples

c)

Warranties and extended guarantees

14.

A coupon is an example of ____________

a)

Personal Selling

b)

Advertising

c)

Public Relations

d)

Sales Promotion

15.

Sales Promotion is a long-term fix

a)

True

b)

False

16.

One of the public relations tools is a...

a)

Discount

b)

Press Release

c)

Social Media Ad

d)

Commercial

17.

Which of these is NOT part of the promotional mix?

a)

Personal Selling

b)

Advertising

c)

Public Relations

d)

Customer Profiles

18.

________ reaches large groups of audiences at a high frequency

a)

Advertising

b)

Personal Selling

c)

Sales Promotion

d)

Public Relations

19.

Billboards are a form of advertising

a)

True

b)

False

20.

A company sponsoring a charity event, such as a 5K race, would be an example of...

a)

Public Relations

b)

Advertising

c)

Sales Promotion

d)

Personal Selling

21.
Chick-fil-a released a statement to explain their partnership with Thrive Coffee and how the company is working to support local farmers.  Which aspect of the promotional mix is this?
a)
Sales Promotion
b)
Public Relations
c)
Personal Selling
d)
Advertising 
22.
You received a travel size shampoo when you purchased a large size from Target.
a)
Advertising
b)
Sales Promotion
c)
Personal Selling
d)
Direct Marketing
23.

Which of the following is NOT a purpose of sales promotions?

a)

To entice people in.

b)

To boost sales figures.

c)

To attract first-time buyers

d)

To clear new stock.

24.

How does a loyalty scheme work?

a)

It encourages people to buy again at a later date.

b)

It enters customers into a prize draw.

c)

It rewards regular customers for their loyalty.

d)

Customers get to try something before buying it.

25.

Some enterprises advertise sales promotions all year round, even though their prices rarely change.

a)

True

b)

False

26.
Many companies give a return of part of the purchase price as an incentive for customers to purchase their product is called a:
a)
premium
b)
rebates
c)
samples
d)
sweepstakes
27.

What is digital marketing?

a)

The marketing of products or services through digital methods such as the internet.

b)

The marketing of a digital product such as a mobile device or computer.

28.

Ensuring a website appears high on the list of results returned by a search engine

a)

Web analyzing

b)

Search Developing

c)

Search Engine Optimisation

d)

Content Managing

29.

Which promotional method occurs when an advertising message is self-replicated by internet users online?

a)

Viral marketing

b)

Direct marketing

c)

Guerrilla marketing

30.

Paid association of a brand with an event or person

(a)  

31.

How does a coupon work?

a)

It encourages people to buy again at a later date.

b)

It enters customers into a prize draw.

c)

It rewards regular customers for their loyalty.

d)

Customers get to try something before buying it.

32.

Promotional event where specialist firms exhibit their products for sale to potential customers.

(a)  

33.

The range of above and below the line methods used to promote a product as part of a larger marketing mix.

(a)  

34.

The paid inclusion of products in movies, television shows, video games, songs and books.

(a)  

35.

Reward systems used to encourage customers to make repurchases, such as price discounts or free gifts for members.

(a)  

36.

In store signage and display, free product trials or demonstrations in stores.

(a)  

37.

The spread of information from one person to another through verbal or written communication

(a)  

38.

A marketing campaign that uses a consistent marketing message through the use of all ATL and BTL platforms.

(a)  

39.

Expensive,

Limited reach,

Labour intensive,

Time consuming

are limitations of (a)  

40.

A possible limitation : This is not easily controllable as some ‘free publicity’ might not be positive towards the company or its products, e.g. newspaper reviews.

(a)  

41.

The best display points are usually offered to the market leaders – products with high market share.

New products may struggle for best positions in stores – unless big discounts are offered to retailers.

These are limitations of which method?

(a)  

42.

The discount offered by such schemes cuts the gross profit on each purchase.

There are administration costs.

Most consumers now have many of this from different retailers, so their impact is reduced.

These are limitations of which method?

(a)  

43.

Direct mail, point of sale displays and sales promotions are all examples of

a)

Direct marketing

b)

Advertising

c)

Below the line promotion

d)

Above the line promotion

44.

Organisations trying to market healthier diets and eating habits are most likely to use

a)

social media marketing

b)

social marketing

c)

social networking

d)

digital marketing

45.

The image or perception of a product or brand in relation to other products or brands in the market is known as

a)

positioning

b)

branding

c)

segmentation

d)

physical evidence

46.

Using sales material such as posters and display stands to promote a product in the place where it can be bought is an example of

a)

sales promotion

b)

above the line promotion

c)

direct marketing

d)

publicity