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Business Essentials Unit 5

Total questions: 18

Worksheet time: 9mins

Name
Class
Date
1.

The scope of the Internet can be describe as

a)

regional

b)

secure

c)

worldwide

d)

proprietary

2.

What are Microsoft Windows, Linux, and Mac OS X are examples of?

a)

operating system

b)

computers

c)

interproviders

d)

anti-virus software

3.

What is technology that links employees who work in different locations and allows them to access the same business information?

a)

network

b)

structure

c)

modem

d)

line

4.

Which of the following is the primary computer-system tool used to input data?

a)

software

b)

printer

c)

keyboard

d)

hardware

5.

Internet Explorer is an example of_____software.

a)

bookmark

b)

browser

c)

computer server

d)

cookie

6.

If Joe wants to respond to an email message that he received from Natalie, he should first click on the ___key.

a)

forward

b)

reply

c)

send

d)

import

7.

Which of the following types of software programs would an employee use to prepare a form letter informing the company's clients of a change in product pricing?

a)

word processing

b)

spreadsheet

c)

presentation

d)

database

8.

Patrick emails a newsletter attachement to 255 of his clients once a month. How can Patrick reduce the need to enter each client's individual email address in the email message header every time he sends out the newsletter.

a)

delete old contract information

b)

flag the message

c)

use the copy/paste application

d)

create a distribution list

9.

When writing email messages, employes should remember that emials:

a)

take a long time to prepare

b)

can be forwarded to others

c)

are formal correspondence

d)

are private concersations

10.

One reason why businesses develop and use information systems is to help with the:

a)

public relations effort

b)

decision-making process

c)

internal communication plan

d)

new recruitment system

11.

Which of the following is an example of a business using technology to improve the efficiency of its salespeople?

a)

providing laptop computers

b)

accepting debit transactions

c)

providing ATM machines

d)

installing video catalogs

12.

An automobile manufacturer is considering adding a sport utility vehicle to its product line. What technology would allow the company to experiment with different styles, features, and sizes of the new product without investing large amounts of money or time?

a)

computer-aided design

b)

computer-assisted manufacturing

c)

data processing

d)

artificial intelligence

13.

Which of the following is a way in which technology has changed the way businesses operate?

a)

employees are sometime able to telecommute

b)

productivity has decreased, and costs have increasd

c)

entering new and foreign markets has become more complex

d)

the nature of marketing has remained relatively the same

14.

Which of the following is not considered a technological innovation?

a)

the weather

b)

the wheel

c)

the internet

d)

the cell phone

15.

What is the biggest impact on technology on the computer industry?

a)

technology is not related to the computer industry

b)

technology eliminated the computer industry

c)

technology changed the computer industry

d)

technology created the computer industry

16.

Why do businesses often use spreadsheet software programs?

a)

review personnel records

b)

to analyze their operating expenses

c)

review technical reports

d)

review advertising plans

17.

Which of the following is one way that businesses use database software programs?

a)

to design company stationery

b)

to track operating expenses

c)

to prepare annual reports

d)

to maintain customer lists

18.

What type of software stores information about customers?

a)

database

b)

presentation

c)

word processing

d)

intranet