WorksheetsConsumer Protection Act
Total questions: 10
Worksheet time: 5mins
Anita purchased a book from Satish Book Stores. While reading the book she found that ten pages were missing.She approached the seller of the book and complained about the missing pages. The seller promised that if the publisher was ready to change the book he would change the same. After a week the seller informed Anita that the publisher had refused to change the book.
In context of the above case where can Anita file a complaint against the seller of book?
District forum
State commission
National commission
Identify the right
safety
choice
redressal
Identify the right
redressal
choice
safety
This standardization mark is used for which type of product.
jewelry
electrical products
food items
bank
A producer of Surajmukhi claimed in an advertisement in a national newspaper that his product has large amount of vitamins, Minerals and Proteins. However, tests indicated that it was a false claim. Whose example is this?
Exploitation of consumer
Welfare of consumer
Information for consumer
None of these
You buy a juicing machine in the sale, but when you get home it doesn’t work. Should you:
Take the juicing machine to the recycling centre
Take the juicing machine back to the shop and demand a full refund of the price you paid
Take the juicing machine back to the shop and demand a full refund of the price you paid or a replacement
Identify the right of consumers being exhibited in the picture on your right.
Right to choose
Right to be heard
Right to seek redressal
Right to consumer education
You can get fined or imprisonment if you violate consumer rights ?
True
False
Which government body is responsible for the enforcement and implementation of the Consumer Protection Act 1986 in India?
Ministry of Consumer Affairs, Food and Public Distribution
Ministry of Finance
Ministry of Home Affairs
Ministry of Health and Family Welfare
Bajaj Auto Ltd. purchased a machinery for Rs. 5 crore from Priya Ltd. and found it defective. Despite many complaints the defect was not rectified. Suggest Bajaj Auto Ltd. the appropriate forum to file their complaint in the three-tier machinery under the Consumer Protection Act.
DISTRICT FORUM
STATE COMMISSION
NATIONAL COMMISSION
SUPREME COURT
