What role in the HRM department involves monitor how other departments and employees are following HR policies and procedures?

20 people are leaving a business next year, the business will need to recruit new employees due to this. How has forecasting been used?

When during the recruitment process would a job analysis be carried out?

Which of the following are disadvantages of internal recruitment?

What term relates to the selection process of removing unsuitable candidates applying for a position?

An advantage of external recruitment is...

Assessing an applications personality using this type of test show if they are suitable for the job.

If an individual is successful during selection process they are given an offer of appointment

Going to a local college for training is what type of training?

Having a tour of staff facilities is involved in which type of training?

What training involves using acted out situations such as dealing with a difficult customer?

Which of the following are the costs of providing staff training?

A trainee being taken step by step through a task by a trained until mastering a task involves what training method?

What is the benefit to the workforce of receiving staff development (CPD)?

Which of the following are business benefits of motivating staff?

The need to realise your own potential for continual self development is which level of Maslow's Hierarchy of Needs?

A business providing job security involves Maslow's Hierarchy of needs to motivate employees at what level?

Hygiene factors and motivational factors are a part of which theory of motivation?

What does McGregor's Theory X assume about workers?

Which of the following is a motivational factor?

In Brenda's Bakery employees are motivated to work additional hours as they get time and a half. Which financial method has been used?

Which motivational financial method does a business use if each item an employee produces is directly linked to their payments?

This non financial method of motivation involves increasing the number of tasks to provide challenge within a job.

This non financial method of motivation involves a group of workers meeting regularly with their line manager to solve work problems.

This leadership style tells employees what to do and how to do it with feedback not encouraged

A task requiring creative thinking that would benefit from more employee participation should use which leadership style?

For a highly skilled and experiences workforce which leadership approach requiring less direction and supervision would be most beneficial?

Appraisals allow staff to discuss with their line manager how well they are performing and how to improve and progress in the business.

What type of appraisal is used if a review is carried out by a colleague in a similar position rather than a line manager?

Which of the following is a disadvantage of using appraisals?

Which is not a protected characteristic under the Equality Act?

Which act means employees must not behave in a way which causes danger to themselves or others at work?

Under the Health and Safety at Work Act 1974 who is responsible for safety?

Refusal to enter the workplace involves which industrial action method?

Refusing to carry out a new duty/use new equipment involves which industrial action method?

Grievances are disputes between an employee and their employer/line manager. Who initiates a grievance?

What is permanently reducing the workforce in a business known as?

What would HR use to store personal employee data?

Which of the following is an example of a cost of computerising the work of department?

Which of the following is a short term source of finance?

Venture Capital can be taken as _______ sources of finance?

Which is an advantage for a business of using a bank overdraft?

In a cash budget what is the money that the business had at the start of the time period called?

Which of the following is a method of addressing cash flow problems?

What do lenders ask for as a guarantee that a loan will be repaid?

Which of these would be considered to be a current asset by a business?

The cost of purchasing goods from a supplier or cash and carry is called what in an income statement?

Which of the following is a purpose of ratio analysis?

What does EFTPOS stand for?