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5W17 - Cloud Services in a Month

Total questions: 48

Worksheet time: 25mins

Name
Class
Date
1.

Technology of all kinds is expanding exponentially

a)

True

b)

False

2.

You can't go to the cloud without an always-on, super-fast, reliable Internet connection

a)

True

b)

False

3.

Even if clients have very fast Internet, they may not experience that at the desktop

a)

True

b)

False

4.

Doing network speed audits with clients is a great way to start the "cloud" conversation

a)

True

b)

False

5.

William Gibson says the future is already here . . .

a)

It's just not evenly distributed

b)

But most people can't see it

c)

But it's too expensive

6.

What is in between the router and switch?

a)

Access Point

b)

Laptop

c)

Firewall

7.

How many server do we need in starting a business?

a)

None

b)

One

c)

Two

d)

Three

8.

What does a switch do?

a)

It is the source of the Internet

b)

It's the component that connects other devices together on a network

c)

It's the firewall between a network and the internet

9.

Who are the three largest cloud providers (pick three)

a)

Google

b)

IBM

c)

Microsoft

d)

Alibaba

e)

Amazon

10.

When estimating the cost of goods sold in the Cloud 5-Pack, you should assume 100% usage of all licenses and service

a)

True

b)

False

11.

You can sell one option for cloud storage but use it differently for different clients

a)

True

b)

False

12.

Most companies will be in a "hybrid" cloud environment for a long time

a)

True

b)

False

13.

If you can, never raise your prices

a)

True

b)

False

14.

When setting up a new office today, it's important to start with fresh eyes

a)

True

b)

False

15.

Which best describes the Cloud 5-Pack?

a)

Five kinds of technology bundled together

b)

All the technology needed for five users

16.

How much profit can you make with cloud services, as described in class?

a)

70-80% or more

b)

40%

c)

50%

d)

25%

17.

Which of these describe Karl's concept of a "Server Lite"? (pick three)

a)

Big, beefy machine

b)

Active Directory

c)

Very light duty

d)

Backed up to the Cloud

18.

Which of these is NOT needed for the average small business today?

a)

Big servers in a locked room

b)

Internet resources

c)

Desktop/Laptop

19.

It’s a really good idea to give clients a copy of their documentation

a)

True

b)

False

20.

Unlike the old days, it’s easy to move to cloud services with Zero Downtime

a)

True

b)

False

21.

Clients know where their domain is registered (and what that means)

a)

True

b)

False

22.

You should take responsibility for documenting your clients’ cloud services

a)

True

b)

False

23.

When starting to document cloud services, you should begin with

a)
  • Your own

b)
  • Your largest client

c)
  • Your smallest client

d)
  • Your most expensive client

24.

Which of these should you consider when choosing cloud vendors?

a)
  • Products you know

b)
  • Vendors you know

c)
  • Existing relationships

d)
  • All of these

25.

Karl says "Margin is irrelevant" in the 21st Century

a)

True

b)

False

26.

When you turn the list of "deliverables" into a to-do list, what goes at the top?

a)
  • Services already in the cloud

b)
  • Easy stuff

c)
  • Difficult stuff

d)
  • Whatever the client prefers

27.

Which of these does Karl advocate?

a)
  • Have a great bundle

b)
  • Sell the bundle

c)
  • Never break up the bundle

d)
  • All of these

28.

What is the meaning of RMM?

a)
  • Remote Monitoring and Management

b)
  • Remote Management Memo

c)
  • Remote Monitoring Marketing

29.

When quoting a migration project, you should assume there will be extra "cleanup work"

a)

True

b)

False

30.

You cannot have people use the onsite and cloud data stores at the same time

a)

True

b)

False

31.

You need a mapped drive letter in order to backup to the cloud

a)

True

b)

False

32.

Robocopy allows users to copy files and directories from one location to another

a)

True

b)

False

33.

With cloud services, you don’t need a daily file backup

a)

True

b)

False

34.

Your modern backup should be

a)
  • Onsite

b)
  • In the cloud

c)
  • Whichever makes the most sense

35.

"Golden Hours" are generally . . .

a)
  • The hour before the client starts work for the day

b)
  • The hour after the client stops work each day

c)
  • Lunch time, if you’re lucky

d)
  • All of these

36.

You can start executing Karl’s Cloud Onboarding Checklist without updating

a)

True

b)

False

37.

What is Robocopy?

a)
  • A place to store deleted files

b)
  • A file replication tool distributed with Microsoft Windows

c)
  • A tool for copying robots

38.

With cloud migrations, which of these is true?

a)
  • You need to move all services at once

b)
  • You should move one service at a time

c)
  • You should always move the data store first

39.

You should worry that clients will "do it themselves" and create their own cloud bundles

a)

True

b)

False

40.

Karl recommends you sell your Cloud bundle to every client

a)

True

b)

False

41.

You need fewer technical "super stars" with cloud services (according to Karl)

a)

True

b)

False

42.

You should customize cloud migration plans for each client

a)

True

b)

False

43.

It is ok to limit the services you offer

a)

True

b)

False

44.

Sales and Marketing are basically the same thing

a)

True

b)

False

45.

Doing things the old way because you’re comfortable with it is . . .

a)
  • A losing strategy

b)
  • Just common sense

c)
  • The easiest way to make money

d)
  • How you let clients know you understand their problems

46.

When appropriate, you should adjust your Cloud bundle for (Choose the most correct answer)

a)
  • Three users

b)
  • Ten users

c)
  • Twenty users

d)
  • Whatever makes sense in your business

47.

You should identify which of these

a)
  • Services that you always move to the cloud

b)
  • Services you never move to the cloud

c)
  • Both of these

48.

What is Local Drive Mapping?

a)
  • A system to associate a local drive letter with a shared storage area

b)
  • A tool for matching the points of one set of data another

c)
  • Data stored on a motor vehicle