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WorksheetsOB_CIA_III
Total questions: 50
Worksheet time: 50mins
Name
Class
Date
1.
A company anticipates expansion in two years and starts identifying internal talent today. This activity best reflects
a)
Succession planning
b)
Job analysis
c)
Performance appraisal
d)
Workforce reduction
2.
A firm hires employees through referrals but later faces homogeneity issues. Which HR concern is highlighted?
a)
Employer branding
b)
Workforce diversity
c)
Selection validity
d)
Compensation equity
3.
An organization evaluates training effectiveness by observing behavioral change on the job. This aligns with
a)
Kirkpatrick Level I
b)
Kirkpatrick Level II
c)
Kirkpatrick Level III
d)
Kirkpatrick Level IV
4.
A manager avoids giving critical feedback to prevent conflict, reducing appraisal effectiveness. This bias is
a)
Halo effect
b)
Leniency bias
c)
Central tendency
d)
Spillover effect
5.
A company links bonuses strictly to team outcomes to encourage collaboration. This reflects
a)
Skill-based pay
b)
Individual incentives
c)
Group-based incentives
d)
Fixed compensation
6.
Employees leave despite competitive pay due to lack of growth. This indicates failure in
a)
Compensation design
b)
Motivation strategy
c)
Recruitment planning
d)
Job evaluation
7.
A trade union demands participation in decision-making rather than wage hikes. This shows focus on
a)
Economic needs
b)
Psychological needs
c)
Participative management
d)
Industrial conflict
8.
Frequent grievances and absenteeism suggest a problem with
a)
Selection methods
b)
Organizational climate
c)
Job enrichment
d)
Performance metrics
9.
A multinational adapts HR policies to local labor laws while keeping core values constant. This approach is
a)
Ethnocentric
b)
Polycentric
c)
Geocentric
d)
Regiocentric
10.
A firm measures employee engagement to predict attrition risk. This is an example of
a)
Predictive HR analytics
b)
Descriptive statistics
c)
Payroll analysis
d)
Job costing
11.
Promotion decisions based only on seniority may reduce
a)
Equity perception
b)
Training cost
c)
Legal compliance
d)
Job satisfaction
12.
An exit interview reveals employees felt unheard by supervisors. Which HR area needs attention?
a)
Compensation
b)
Communication climate
c)
Recruitment source
d)
Job design
13.
A company redesigns jobs to increase autonomy and responsibility. This reflects
a)
Job rotation
b)
Job enlargement
c)
Job enrichment
d)
Workforce planning
14.
A global firm trains managers on cultural sensitivity to reduce misunderstandings. This addresses
a)
Technical skills
b)
Cross-cultural competence
c)
Industrial relations
d)
Labor compliance
15.
Performance goals jointly set by employee and manager reflect
a)
BARS
b)
360-degree appraisal
c)
MBO
d)
Forced ranking
16.
Resolving disputes through dialogue before escalation reflects
a)
Collective bargaining
b)
Industrial conflict
c)
Grievance redressal
d)
Preventive IR
17.
A firm’s current ratio improves but liquidity worsens due to slow inventory movement. This situation mainly indicates
a)
Window dressing
b)
Working capital imbalance
c)
Profit maximization
d)
Capital gearing
18.
Two investment projects have equal NPV but one carries higher uncertainty. A risk-averse firm will decide based on
a)
Payback period
b)
Accounting profit
c)
Risk-adjusted return
d)
Dividend yield
19.
Management compares actual costs with standard costs to identify inefficiencies. This practice is known as
a)
Budget preparation
b)
Variance analysis
c)
Cost allocation
d)
Marginal costing
20.
Increasing the proportion of debt in capital structure raises EPS but also financial risk. This effect is due to
a)
Operating leverage
b)
Financial leverage
c)
Capital rationing
d)
Dividend policy
21.
A company reports accounting profit but consistently faces cash shortages. This reflects
a)
Overcapitalization
b)
Poor working capital management
c)
High depreciation
d)
Tax planning
22.
During uncertain market conditions, management prefers projects with faster recovery of investment. This favors
a)
Net present value
b)
Internal rate of return
c)
Payback period
d)
Profitability index
23.
Contribution margin is most relevant while taking decisions related to
a)
Capital structure
b)
Make-or-buy
c)
Long-term investment
d)
Dividend payout
24.
Matching the maturity of assets with the maturity of financing is referred to as
a)
Aggressive policy
b)
Conservative policy
c)
Hedging approach
d)
Speculative financing
25.
Budgetary control mainly assists management in
a)
Recording transactions
b)
Planning and coordination
c)
External reporting
d)
Tax assessment
26.
A stock’s sensitivity to market movements is measured using
a)
Alpha
b)
Beta
c)
Yield
d)
EPS
27.
Retained earnings are considered a cost because
a)
They reduce cash balance
b)
They dilute ownership
c)
They involve opportunity cost
d)
They increase tax burden
28.
A project showing positive accounting profit but negative NPV should be
a)
Accepted
b)
Rejected
c)
Deferred
d)
Reassessed later
29.
High operating leverage indicates the presence of
a)
High variable cost
b)
High fixed cost
c)
Low break-even point
d)
Stable cash flows
30.
Capital rationing forces financial managers to
a)
Accept all profitable projects
b)
Optimize limited funds
c)
Avoid external finance
d)
Focus only on liquidity
31.
An improvement in receivables turnover generally indicates
a)
Poor sales growth
b)
Improved collection efficiency
c)
Excess credit sales
d)
Overtrading
32.
Zero-based budgeting differs from traditional budgeting because it
a)
Uses previous budgets
b)
Starts from zero base
c)
Focuses only on income
d)
Eliminates control
33.
Financing linked with ESG performance represents an emerging trend called
a)
Cost-based finance
b)
Sustainable finance
c)
Profit smoothing
d)
Capital reduction
34.
Segmenting customers based on lifestyle, personality, and values is known as
a)
Geographic segmentation
b)
Demographic segmentation
c)
Psychographic segmentation
d)
Behavioral segmentation
35.
A firm increases product price to signal superior quality and exclusivity. This strategy reflects
a)
Penetration pricing
b)
Cost-plus pricing
c)
Psychological positioning
d)
Competitive pricing
36.
Reducing defects through statistical analysis and root-cause identification is a key feature of
a)
Total Quality Management
b)
Six Sigma
c)
Kaizen
d)
Benchmarking
37.
Using customer data to personalize communication and improve loyalty supports
a)
Mass marketing
b)
Customer Relationship Management
c)
Product standardization
d)
Market penetration
38.
A product having high market share but low market growth is classified as
a)
Star
b)
Question mark
c)
Cash cow
d)
Dog
39.
Outsourcing logistics activities to focus on core competencies mainly improves
a)
Vertical integration
b)
Supply chain flexibility
c)
Production efficiency
d)
Capacity utilization
40.
Training frontline employees to manage customer emotions during service delivery focuses on
a)
Process
b)
People
c)
Promotion
d)
Physical evidence
41.
Inaccurate demand forecasting primarily disrupts
a)
Brand image
b)
Production planning
c)
Promotion strategy
d)
Market positioning
42.
Online platforms changing prices based on demand and time reflect
a)
Cost-plus pricing
b)
Digital analytics-based pricing
c)
Penetration pricing
d)
Trade discounts
43.
Improving product usability without changing core functionality is an example of
a)
Brand extension
b)
Value engineering
c)
Market development
d)
Line filling
44.
Digital coordination with suppliers to reduce lead time represents
a)
Push strategy
b)
Pull strategy
c)
Supply chain integration
d)
Channel conflict
45.
High customer churn despite heavy promotions indicates weakness in
a)
Awareness creation
b)
Distribution intensity
c)
Relationship management
d)
Pricing policy
46.
Economic Order Quantity (EOQ) is mainly used to
a)
Maximize sales
b)
Minimize inventory cost
c)
Improve product quality
d)
Increase market share
47.
Introducing new variants under the same brand name is known as
a)
Brand dilution
b)
Brand extension
c)
Line extension
d)
Co-branding
48.
Managing service capacity through appointment systems mainly addresses
a)
Perishability
b)
Intangibility
c)
Variability
d)
Inseparability
49.
Omni-channel marketing strategy primarily aims to enhance
a)
Cost efficiency
b)
Customer experience
c)
Intermediary power
d)
Price uniformity
50.
Use of AI chatbots in service operations mainly improves
a)
Product features
b)
Process efficiency
c)
Market expansion
d)
Brand loyalty
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