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WorksheetsHuman Resource Management
Total questions: 50
Worksheet time: 1hrs 3mins
Human resource planning is the process of systematically reviewing human resource requirements to ensure that required numbers of employees, with required skills, are available when needed.
True
False
External recruitment involves people outside the firm.
True
False
_________ is a process of an organization ensures that it always has proper number of employees with appropriate skills in the right job at the right time to achieve organization’s goal.
Human resource development
Staffing
Safety & health
Compensation
________ consists not only of training and development but also
individual career planning and development activities and performance appraisal.
Human resource development
Staffing
Safety & health
Compensation
__________ is a total of all rewards provided employees in return for their services. The reward is a combination of pay, benefits and non financial reward.
Human resource development
Staffing
Safety & health
Compensation
Below are the correct statements about staffing, except _________:
to obtain qualified personnel for different jobs
position in the organization
to ensure better utilization
of human resources
to ensure the continuity and growth of the
organization
is handled by Corporate Communication
Department
_________ is the process of determining skills, duties, and knowledge required for performing jobs in an organization.
Human resource planning
Job analysis
Recruitment
Selection
_________ is the process of attracting individuals on a timely basis, in sufficient numbers, and with appropriate qualifications, and encouraging them to apply for job with an organization.
Job analysis
Human resource planning
Recruitment
Selection
One of the alternatives of recruitment is to transfer responsibility to an external provider, called _________.
Contingent worker
Outsourcing
Employess leasing
Internal worker
_________ is the process of choosing from a group of applicants the individual best suited for a particular position and an organization.
Job analysis
Recruitment
Selections
Human resource planning
Below are the correct statements about orientation, except _________.
The planned introduction of new employees to their jobs, co-workers, and the organization
To educate new
employees about the goals and responsibilities of the position
It is an introductory stage in the process of new employee assimilation
To let existing
employees to handover jobs to new employees
__________ is a formal job/task for an employee to develop professional knowledge, skills, and abilities within the time frame given.
Assignment
Appraisal
Promotion
Compensation
_________ is the remuneration given to an employee in exchange for their
services.
Assignment
Appraisal
Promotion
Compensation
Workforce diversity is the bringing together of a variety of people to one
workplace.
True
False
Workforce diversity is important because It can limit creativity by having different perspectives.
True
False
Workforce diversity is important because It can enhance and improve competitive values in many ways.
True
False
Planning in HRM is to make sure there is a person-job fit for the jobs in the organization to fulfill the organizational goals.
True
False
Recruiting people with appropriate skills, abilities, knowledge, and experience to fill jobs in the work organization.
Planning
Staffing
_______ can be defined as a written record of the duties, responsibilities and conditions of job.
Job description
Job specification
Job profile
None of the above
Sohail works for “Energy Engineering Works.” Apart from the regular compensation, the company provides him with things such as tuition reimbursement, recreational opportunities etc. What is the name given to these things of value?
Incentives
Benefits
Rewards
Compensation
The process of forecasting an organizations future demand for, and supply of, the right type of people in the right number is called
Recruitment
Human Resource Planning
Human Capital Management
Human Resource Management
A written statement of the human qualification, education and experience needed to perform a job is referred to as
Job design
Job enrichment
Job description
Job specification
Recruitment means
Total number of inquiries made
Total number of selections made
Total number of persons short listed
Total number of applications received
Employment Act 1955 is applicable to
all employees in Malaysia
employees in the public sector in Malaysia
employees in the private sector in Malaysia
employees in the private sector in Peninsular Malaysia
Listed are the types of payment that are not included under the definition of wages, except
the value of house or the supply of food, water, fuel, light or medical treatment
any contribution made by employer - EPF, pension fund, retirement
traveling allowance and any annual bonus
basic wages and all other payments in cash
Which of the following orders is followed in a typical selection process?
Test and/or interview, application form, reference check and physical examination
Application form, test and/or interview, reference check and physical examination
Reference check, application form, test and/or interview and physical examination
Physical examination, test and/or interview, application form and reference check
Choose the wrong groups that covered under the Employment Act 1955
Earn less than RM3000 a month
Engaged in ‘manual labour’ more than half of his total working hours
Operates/maintains any vehicle for the transport of passengers or goods
Supervises other employees engaged in manual labour
The minimum wages for Malaysia as decided by the government are
RM800 for peninsular/ RM800 for Sabah & Sarawak
RM900 for peninsular/ RM900 for Sabah & Sarawak
RM800 for peninsular/ RM900 for Sabah & Sarawak
RM1200 for peninsular/ RM1100 for Sabah & Sarawak
Monetary payments that are subject to EPF contribution are
Salaries
Overtime payments
Incentives
Travel allowances
Advantages
· Reduces distortion of information
· Provides first-hand information
Disadvantages
· Difficulty in capturing entire job cycle
· Time consuming
· Of little use if job involves a high level of mental activity
· Reactivity response distorts employee behavior
The statement above refers to which methods used to collect Job Analysis information?
Diaries/Logs
Observations
Questionnaires
Interviews
_________ refers to the process of identifying and attracting job seekers so as to build a pool of qualified job applicants.
Selection
Training
Recruitment
Induction
Which of these is the purpose of recruitment?
Make sure that there is match between cost and benefit
Help increase the success rate of the selection process by reducing the number of visibly underqualified or over qualified job applicants.
Help the firm create more culturally diverse work - force
None of the above
Which of these is an alternative to recruitment?
Employee leasing
Contractors
Trade associations
None of the above
Which of the selection steps is the most critical?
Physical examination
Selection decision
Reference and background checks
Employment interviews
The poor quality of selection will mean extra cost on _______ and supervision.
Training
Recruitment
Work quality
None of the above
The primary aim of recruitment and selection process is to
hire the best individuals at optimum cost
ensure the availability of surplus in the case of sickness and absence
meet the high labour turnover
none of the above
Each of the following method is used in external recruitment except:
notice on staff notice board
local newspaper advertisement
recruitment agencies
advertising in a specialist magazine
Are individuals who are committed to finding another job whether presently employed or not
Passive Job Seekers
Unemployed person
Not this one for sure
Active Job Seekers
An important interview skill includes
Positive body language
Prepared interview questions
Active listening
Formal, professional language
All of the above
A test to measure mental capabilities such as general intelligence, verbal fluency, numerical ability, and reasoning ability is called as __________.
psycho-motor test
job knowledge test
cognitive ability test
work sample test
An interview in which has a set of standardized questions is known as _________.
behavioral interview
structured interview
situational interview
unstructured interview
a) Friendly
b) Introvert
c) Extrovert
d) Emotional
e) Mental strength
The above characteristics can be determined through ;
Cognitive aptitude test
Computer test
Personality test
_________is a formal conversation between a candidate and the employer to judge the former's suitability
Medical examination
Test
Reference Check
Interview
Job Title : Chef
Job Location : Sushi King restaurant
Job Duties : (1) Prepare the ingredients
(2) Cook raw ingredients
(3) Prepare the sushi
(4) Ensure the ingredients are enough in the kitchen
Report to : Restaurant Manager
Job Specification
Job Description
Job Analysis
Job Availability
a) Knowledge, skills and abilities
b) Educational qualification and work experience
c) Physical requirements of the job
d) Personality requirements
e) Career path
The above description represents
Job Specification
Job Description
Job availability
Job Analysis
The HR Manager verifies the education background and employment history of the potential candidates. This is ____.
orientation
annual review
background check
performance appraisal
What does the term ‘human resource management’ describes ?
concept of competing through technical resources in organisations
economic value of employees’ knowledge, skills and capabilities
policies and practices involved in managing managers of an organisation
effective utilisation of an organisation’s people and their talent
The movement to a higher level or position is called.
demotion
promotion
transfer
termination
