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Human Resource Management

Total questions: 50

Worksheet time: 1hrs 3mins

Name
Class
Date
1.

Human resource planning is the process of systematically reviewing human resource requirements to ensure that required numbers of employees, with required skills, are available when needed.

a)

True

b)

False

2.

External recruitment involves people outside the firm.

a)

True

b)

False

3.

_________ is a process of an organization ensures that it always has proper number of employees with appropriate skills in the right job at the right time to achieve organization’s goal.

a)

Human resource development

b)

Staffing

c)

Safety & health

d)

Compensation

4.

________ consists not only of training and development but also

individual career planning and development activities and performance appraisal.

a)

Human resource development

b)

Staffing

c)

Safety & health

d)

Compensation

5.

__________ is a total of all rewards provided employees in return for their services. The reward is a combination of pay, benefits and non financial reward.

a)

Human resource development

b)

Staffing

c)

Safety & health

d)

Compensation

6.

Below are the correct statements about staffing, except _________:

a)

to obtain qualified personnel for different jobs

position in the organization

b)

to ensure better utilization

of human resources

c)

to ensure the continuity and growth of the

organization

d)

is handled by Corporate Communication

Department

7.

_________ is the process of determining skills, duties, and knowledge required for performing jobs in an organization.

a)

Human resource planning

b)

Job analysis

c)

Recruitment

d)

Selection

8.

_________ is the process of attracting individuals on a timely basis, in sufficient numbers, and with appropriate qualifications, and encouraging them to apply for job with an organization.

a)

Job analysis

b)

Human resource planning

c)

Recruitment

d)

Selection

9.

One of the alternatives of recruitment is to transfer responsibility to an external provider, called _________.

a)

Contingent worker

b)

Outsourcing

c)

Employess leasing

d)

Internal worker

10.

_________ is the process of choosing from a group of applicants the individual best suited for a particular position and an organization.

a)

Job analysis

b)

Recruitment

c)

Selections

d)

Human resource planning

11.

Below are the correct statements about orientation, except _________.

a)

The planned introduction of new employees to their jobs, co-workers, and the organization

b)

To educate new

employees about the goals and responsibilities of the position

c)

It is an introductory stage in the process of new employee assimilation

d)

To let existing

employees to handover jobs to new employees

12.

__________ is a formal job/task for an employee to develop professional knowledge, skills, and abilities within the time frame given.

a)

Assignment

b)

Appraisal

c)

Promotion

d)

Compensation

13.

_________ is the remuneration given to an employee in exchange for their

services.

a)

Assignment

b)

Appraisal

c)

Promotion

d)

Compensation

14.

Workforce diversity is the bringing together of a variety of people to one

workplace.

a)

True

b)

False

15.

Workforce diversity is important because It can limit creativity by having different perspectives.

a)

True

b)

False

16.

Workforce diversity is important because It can enhance and improve competitive values in many ways.

a)

True

b)

False

17.

Planning in HRM is to make sure there is a person-job fit for the jobs in the organization to fulfill the organizational goals.

a)

True

b)

False

18.

Recruiting people with appropriate skills, abilities, knowledge, and experience to fill jobs in the work organization.

a)

Planning

b)

Staffing

19.

_______ can be defined as a written record of the duties, responsibilities and conditions of job.

a)

Job description

b)

Job specification

c)

Job profile

d)

None of the above

20.

Sohail works for “Energy Engineering Works.” Apart from the regular compensation, the company provides him with things such as tuition reimbursement, recreational opportunities etc. What is the name given to these things of value?

a)

Incentives

b)

Benefits

c)

Rewards

d)

Compensation

21.

The process of forecasting an organizations future demand for, and supply of, the right type of people in the right number is called

a)

Recruitment

b)

Human Resource Planning

c)

Human Capital Management

d)

Human Resource Management

22.

A written statement of the human qualification, education and experience needed to perform a job is referred to as

a)

Job design

b)

Job enrichment

c)

Job description

d)

Job specification

23.

Recruitment means

a)

Total number of inquiries made

b)

Total number of selections made

c)

Total number of persons short listed

d)

Total number of applications received

24.

Employment Act 1955 is applicable to

a)

all employees in Malaysia

b)

employees in the public sector in Malaysia

c)

employees in the private sector in Malaysia

d)

employees in the private sector in Peninsular Malaysia

25.

Listed are the types of payment that are not included under the definition of wages, except

a)

the value of house or the supply of food, water, fuel, light or medical treatment

b)

any contribution made by employer - EPF, pension fund, retirement

c)

traveling allowance and any annual bonus

d)

basic wages and all other payments in cash

26.

Which of the following orders is followed in a typical selection process?

a)

Test and/or interview, application form, reference check and physical examination

b)

Application form, test and/or interview, reference check and physical examination

c)

Reference check, application form, test and/or interview and physical examination

d)

Physical examination, test and/or interview, application form and reference check

27.

Choose the wrong groups that covered under the Employment Act 1955

a)

Earn less than RM3000 a month

b)

Engaged in ‘manual labour’ more than half of his total working hours

c)

Operates/maintains any vehicle for the transport of passengers or goods

d)

Supervises other employees engaged in manual labour

28.

The minimum wages for Malaysia as decided by the government are

a)

RM800 for peninsular/ RM800 for Sabah & Sarawak

b)

RM900 for peninsular/ RM900 for Sabah & Sarawak

c)

RM800 for peninsular/ RM900 for Sabah & Sarawak

d)

RM1200 for peninsular/ RM1100 for Sabah & Sarawak

29.

Monetary payments that are subject to EPF contribution are

a)

Salaries

b)

Overtime payments

c)

Incentives

d)

Travel allowances

30.

Advantages

· Reduces distortion of information

· Provides first-hand information


Disadvantages

· Difficulty in capturing entire job cycle

· Time consuming

· Of little use if job involves a high level of mental activity

· Reactivity response distorts employee behavior


The statement above refers to which methods used to collect Job Analysis information?

a)

Diaries/Logs

b)

Observations

c)

Questionnaires

d)

Interviews

31.

_________ refers to the process of identifying and attracting job seekers so as to build a pool of qualified job applicants.

a)

Selection

b)

Training

c)

Recruitment

d)

Induction

32.

Which of these is the purpose of recruitment?

a)

Make sure that there is match between cost and benefit

b)

Help increase the success rate of the selection process by reducing the number of visibly underqualified or over qualified job applicants.

c)

Help the firm create more culturally diverse work - force

d)

None of the above

33.

Which of these is an alternative to recruitment?

a)

Employee leasing

b)

Contractors

c)

Trade associations

d)

None of the above

34.

Which of the selection steps is the most critical?

a)

Physical examination

b)

Selection decision

c)

Reference and background checks

d)

Employment interviews

35.

The poor quality of selection will mean extra cost on _______ and supervision.

a)

Training

b)

Recruitment

c)

Work quality

d)

None of the above

36.

The primary aim of recruitment and selection process is to

a)

hire the best individuals at optimum cost

b)

ensure the availability of surplus in the case of sickness and absence

c)

meet the high labour turnover

d)

none of the above

37.
Which one does NOT belong on a person specification?
a)
Pay
b)
Skills
c)
Qualifications
d)
Experience
38.
Which is an internal method of recruitment?
a)
Job centre
b)
Notice board
c)
Newspaper
d)
Testing
39.

Each of the following method is used in external recruitment except:

a)

notice on staff notice board

b)

local newspaper advertisement

c)

recruitment agencies

d)

advertising in a specialist magazine

40.

Are individuals who are committed to finding another job whether presently employed or not

a)

Passive Job Seekers

b)

Unemployed person

c)

Not this one for sure

d)

Active Job Seekers

41.

An important interview skill includes

a)

Positive body language

b)

Prepared interview questions

c)

Active listening

d)

Formal, professional language

e)

All of the above

42.

A test to measure mental capabilities such as general intelligence, verbal fluency, numerical ability, and reasoning ability is called as __________.

a)

psycho-motor test

b)

job knowledge test

c)

cognitive ability test

d)

work sample test

43.

An interview in which has a set of standardized questions is known as _________.

a)

behavioral interview

b)

structured interview

c)

situational interview

d)

unstructured interview

44.

a) Friendly

b) Introvert

c) Extrovert

d) Emotional

e) Mental strength


The above characteristics can be determined through ;

a)

Cognitive aptitude test

b)

Computer test

c)

Personality test

45.

_________is a formal conversation between a candidate and the employer to judge the former's suitability

a)

Medical examination

b)

Test

c)

Reference Check

d)

Interview

46.

Job Title : Chef

Job Location : Sushi King restaurant

Job Duties : (1) Prepare the ingredients

(2) Cook raw ingredients

(3) Prepare the sushi

(4) Ensure the ingredients are enough in the kitchen

Report to : Restaurant Manager

a)

Job Specification

b)

Job Description

c)

Job Analysis

d)

Job Availability

47.

a) Knowledge, skills and abilities

b) Educational qualification and work experience

c) Physical requirements of the job

d) Personality requirements

e) Career path


The above description represents

a)

Job Specification

b)

Job Description

c)

Job availability

d)

Job Analysis

48.

The HR Manager verifies the education background and employment history of the potential candidates. This is ____.

a)

orientation

b)

annual review

c)

background check

d)

performance appraisal

49.

What does the term ‘human resource management’ describes ?

a)

concept of competing through technical resources in organisations

b)

economic value of employees’ knowledge, skills and capabilities

c)

policies and practices involved in managing managers of an organisation

d)

effective utilisation of an organisation’s people and their talent

50.

The movement to a higher level or position is called.

a)

demotion

b)

promotion

c)

transfer

d)

termination