Font size
WorksheetsLeadership skill CA03 Level 3
Total questions: 15
Worksheet time: 8mins
What is counseling?
Put themselves into the counsellor shoe
Counselling only can be done by professional
Counselling help people to explore feelings and emotion
Counsellor should be listened with sympathy & empathy
What is good practice in counselling process?
More talking than listening
More listening than talking
Don't be firm to your decision
Ask only yes or no answer question
What are the leadership responsibility?
The task of a leader is to bring about constructive and necessary change
The process of directing the behaviour of others toward the accomplishment of some common objectives
The power to determine, adjudicated, or otherwise settle issues or disputes the right to control , command or determine
The state or fact of being responsible, answerable, or accountable for something within one's power, control or management
Which one is an examples of the attitude of a group leader responsibilities?
Ensures team celebrates failure
Not encouraging fair play with team rules
Works with leadership on development of team charter, goals and team
Negotiates with leadership to gain low level commitment for necessary team resources
What is leadership?
Honest
Empower people
Set example
Does not have faith in people
Efforts from group leader are to ensure that there is a team strong (a) among employees working objectives.
What is team work?
A group of leaders
Unabilities to communicate with the others on the team
Unwillingess of a group of people to work together to achieve a common aim
Team work is cooperative or coordinated effort on the part of a group of persons
Which one of the following roles is most likely to prevent complacency and group think?
Listener
Challenger
What is a major contributor to the Gatekeeper role?
Screen new members for the group
Spark the creativity of group members
Bring about a balanced contribution by groups members
How many steps are there to reduce overall stress levels at work place?
6
5
7
10
What are the 3 aspect we need to practice Cultural Awareness?
Listen
Talk
Discuss
Understand
What is seen as key performance indicator within business?
Client need
Client intrest
Client expectation
Client satisfaction
What are the 3 ways to monitor behaviour except
Proposal
Feedback
Observation
Report back
Which aspect is not evaluated under vocational competence?
Ability
Knowledge
Personal development
Co-operation skilss
What is the cornerstone attitude of an outstanding team player?
Trust team member
Aspire to be the team leader
Have competitive attitudes toward other groups
Make sure he or she gets individual recognition
