WorksheetsGamification Trivia
Total questions: 20
Worksheet time: 10mins
What is gamification?
Gamification basically means to turn boring interactions into actual games.
Gamification is the use of game elements in non-gaming contexts.
Gamification is making games.
In which part of the gamification package can you see an overview of what is happening in gamification?
Command Center
Overview Tab in Command Center
Gamification Widgets
Marketplace
What is the purpose of creating a game?
for agents to have fun on their free time
get agents engaged and working to improve their KPIs
for agents to win rewards to buy avatar items
All games can have multiple metrics selected.
True
False
Can 2, 3 or more games have the same name?
Yes
No
Do games have the possibility of auto-joining a player?
Yes
No
Which games allows to have multiple metrics selected?
Connect 3 and Connect All
Connect 3
Milestone
Bullseye
A Count Metric must be used in Multiplier Madness.
False
True
What type of rewards can I currently set in Multiplier Madness?
Coins and XP
Coins, XP and Badgets
Coins
XP and Badgets
How many milestones can I set on the Milestone game?
Up to 5
There is no limit
Up to 3
Only one
Can I set up a monthly game that starts on June 15th and ends on July 15th?
Yes, because it will still run for 30 days.
No, monthly games can only start running on the 1st of each month.
If I create a daily game today, when will the game begin?
A Daily game will begin the Following day (from the setup date).
It will begin today.
All games will Begin at Midnight on the start date and End at 11:59 PM on the end date.
True
False
When are payments done in games?
Payments are made in real-time.
Payments are made at the end of the day at midnight and are attached to the interval.
Payments are made at 6:00 pm.
Currently, how can I buy avatar accessories?
Only with gems
With gems and coins
With real money
Only agents can initiate a challenge.
True
False
Adding a qualifier to a game is optional.
True
False
If an agent doesn't reach the qualifier, they can still participate on the game.
True
False
Where can agents join, participate and see games?
Games widget
Supervisor games widget
Leaderboard widget
Where can supervisors or coaches monitor agents performance on games?
Supervisor Games widget/current game stats
Games widget
Challenges widget
