WorksheetsASR General Knowledge Online Test
Total questions: 20
Worksheet time: 15mins
What is the name of our new loyalty program?
Ascott Online Advantage
Ascott Star Rewards
Ascott Online Rewards
Ascott Star Awards
What are the four (4) tiers of ASR?
Classic, Silver, Bronze, Platinum
Classic, Silver, Bronze, Gold
Classic, Silver, Gold, Platinum
Silver, Bronze, Gold, Platinum
ASR points are awarded with every _______ spent.
S$1
US$1
S$10
S$0.0025
Which status should you have to earn 12 points per S$1 ?
Classic
Silver
Gold
Platinum
Which status should you have to earn 16 points per S$1 ?
Classic
Silver
Gold
Platinum
What is the monetary value of 1 ASR point?
S$1
S$0.25
S$0.0025
S$0.025
How long are ASR points valid for?
6 months upon completion of stay
1 year upon date of accumulation
2 years upon date of accumulation
No expiry date
How long are Silver, Gold and Platinum memberships valid for?
6 months
1 year
2 years
3 years
How long points will be automatically credited to the member's account upon check-out?
14 days after completion of booking
7 days after completion of stay
14 days after completion of stay
1 month after completion of stay
How many points can an ASR member earn with every SGD 1 spent on eligible stays for booking corporate rates?
10 points
Depends on their tier
5 points
Corporate bookings are ineligible for ASR points
What is the business rule in PMS for points will be awarded automatically beside the email address register as a member?
Rate code, SOB code, Rate element
Rate code, SOB code, Market segmentation
Rate code and SOB code only
SOB code and Market segmentation only
Which rates are not eligible to earn points?
ASR member rate, Best flexible rates, Promotional rates
ASR member rate, Best flexible rates, Corporate rates
OTA rates and OTO rates
ASR member rate only
When is the schedule of the reimbursement invoice from property to Ascott?
Monthly basis
Bimonthly basis
Quarterly basis
Per transaction of points redeem
How many percentage (%) of the ASR program fee Leisure must be paid by the property?
2%
5%
10%
15%
Can I use my points to make a reservation for a family or friend?
Yes, you can use your points to make a reservation for someone else
No, you can not use your points to make a reservation for someone else
Can be applied if you also come to the properties when the guest is checking-in
Depends on the transaction amount
What is the membership tier for the Owner?
Platinum
Diamond
Gold
Silver
How much the discount % off BFR voucher as New Member Welcome Bonus once register and activate the account?
10%
15%
25%
30%
How much cost of each ASR points credited if the property initiative to give bonus points for Service Recovery?
$0.025
$0.0025
$0.003
$0.03
Can I book on behalf of someone else and still earn points?
Yes, the booker will earn points
No, the main staying guest will earn points
Depends on the transaction amount
Yes, if both of them are related to each other as a family
How many percentage (%) of the ASR program fee Corporate must be paid by the property?
2%
5%
10%
15%
