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Business Writing 1

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

Some of the benefits of effective communication skills are:

a)

Communication keeps the foundation of motivation

b)

Communication acts as a source of information and helps in the decision making process

c)

Communication also helps in building people’s attitude

d)

All the above

2.

In organizational communication a well-informed person will always have better attitude than a less informed person.

a)

True

b)

False

3.

The 5 C’s of communication stand for:

a)

Clear, Concise, Correct, Cohesive, and Courteous.

b)

Clear, Concise, Creative, Cohesive, and Courteous.

4.

When your communication is brief and straightforward, this communication is:

a)

Clear

b)

Concise

c)

Cohesive

d)

Courteous

5.

When you express your ideas in a simple way so the recipient understands the message, this communication is:

a)

Clear

b)

Concise

c)

Cohesive

d)

Courteous

6.

When you address people in an appropriate manner during communication. This communication is:

a)

Concise

b)

Cohesive

c)

Clear

d)

Courteous

7.

When you keep your communication short and to the point, then include only information related to your topic, this communication is:

a)

Clear

b)

Courteous

c)

Cohesive

d)

Concise

8.

Make your points organized and don’t ramble from topic to topic without any purpose. Also, address only one or two points, and every thought should relate to these two points. This makes your communication:

a)

Concise

b)

Cohesive

c)

Courteous

d)

Clear

9.

When you avoid unfamiliar business jargon or vocabulary which could confuse the recipient during your communication, this communication is:

a)

Concise

b)

Courteous

c)

Cohesive

d)

Clear

10.

It is the communication where your ideas and messages are very well structured:

a)

Concise

b)

Clear

c)

Cohesive

d)

Courteous

11.

It is this kind of communication that makes the other person feel valued:

a)

Concise

b)

Cohesive

c)

Courteous

d)

Clear

12.

It is the kind of communication that leaves no room for any misunderstanding:

a)

Clear

b)

Cohesive

c)

Concise

d)

Courteous

13.

It is the kind of communication that is very effective when it comes to managing time:

a)

Clear

b)

Cohesive

c)

Courteous

d)

Concise

14.

Poor communication is main source of interpersonal conflict.

a)

True

b)

False

15.

Communication is mainly about transference and understanding of meaning.

a)

True

b)

False