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Worksheets

FINALS CONSUMER BEHAVIOR

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

This guarantees survival, adequate food, clothing, shelter, health care, education, and sanitation.

a)

Right to Safety

b)

Right to Basic Needs

c)

Right to Information

d)

Right to Choose

2.

Consumer has the right to pick among various products, includes the sizes, colors, shape, etc.

a)

Right to Safety

b)

Right to Basic Needs

c)

Right to Information

d)

Right to Choose

3.

Protects the consumers against dishonest or misleading advertising or labeling, right in information and facts.

a)

Right to Safety

b)

Right to Basic Needs

c)

Right to Information

d)

Right to Choose

4.

Right to acquire knowledge and skills necessary to be an informed consumer.

a)

Right to Consumer Education

b)

Right to Redress

c)

Right to Representation

d)

Right to Information

5.

To be compensated for misinterpretation, shoddy goods, or unsatisfactory services.

a)

Right to Consumer Education

b)

Right to Redress

c)

Right to Representation

d)

Right to Information

6.

Principal health agency in the Philippines. Access to basic public health services to all Filipinos.

a)

DTI

b)

WHO

c)

DA

d)

DOH

7.

provides a mechanism for the speedy resolution of consumer complaints.

a)

DTI

b)

WHO

c)

DA

d)

DOH

8.

It focuses on the welfare, protection, and rights of Filipino Consumers.

a)

Republic Act No. 7384

b)

Republic Act No. 7394

c)

Republic Act No. 7374

d)

Republic Act No. 7364

9.

Three models of multiple-store system, except:

a)

Pre-Attention Memory System

b)

Short-Term Memory System

c)

Long-Term Memory System

d)

Sensory System

10.

It is the process of placing a product or the process in a particular group.

a)

knowledge         structure

b)

categorization

c)

brand image      

d)

schema

11.

If asked about your knowledge regarding an orange, you might list the following attributes: round, sweet, fruit, breakfast food, vitamin C, all of these associations represent ____________ for an orange.

a)

script    

b)

categorization

c)

brand image      

d)

schema

12.

  This system of information organization and storage and how information is organized and stored.

a)

knowledge structure

b)

categorization

c)

brand image

d)

schema

13.

      To facilitate learning about new products or brands

a)

script facilitation

b)

script disruption

c)

brand image      

d)

script

14.

A decision-making process in which people reach conclusions based on the framework within which a certain situation is presented.

a)

framing

b)

loss aversion

c)

task effect

d)

availability

15.

Refer to the complexity of the purchasing decision if there are a lot of alternatives and required attributes.

a)

heuristics

b)

availability

c)

task effects

d)

representatives