WorksheetsDealing with patient dissatisfaction
Total questions: 8
Worksheet time: 2mins
what is patient dissatisfaction?
excited client with our healthcare services
psychiatric client with our healthcare services
unhappy client with our healthcare services
What are the "causes related" of patient dissatisfaction?
diagnosis related,
treatment related,
communication related
treatment related,
laboratory related,
diagnosis related
theory related,
diagnosis related,
communication related
Based on the slide just now, is it slow approach and fail to diagnose or false reassurance is under treatment related?
YES
NO
which one is the correct parameters corelate with patient satisfaction?
rude
toilet environment
food
manner
is is true patient centred practice is " to provide care that respects and responds to each patient's unique need, requirements, values, and ensuring that patient values guide every clinical decision"
true
false
which one is correct regarding patient centred practice?
refer patient to another healthcare setting
follow up support
special packaging of documents and report
slap client face if they dont follow our instructions
perceived quality
What kind of rule model has been used to characterize the client's attitude in this presentation?
rule model of anger
rule model of planned behavior
rule model of social cognitive
list down at least 3 parameter corelate with patient satisfaction?
